Wards Solicitors Bewertungen 

Wards Solicitors Conveyancing Team were extremely helpful, informative and efficient - and friendly. Our chain proved to be rather problematic at times but the Wards team kept me updated and assured me at every step of the way through to the successful conclusion. I would highly recommend.

We recently used Wards for my late father’s grant of probate.
I can’t recommend them highly enough.
They were very professional and very quick to respond.
They made the whole process seamless.
Many thanks

Timely, professional & empathetic

I rarely leave negative reviews, but unfortunately my experience with Wards’ Wills & Probate department was extremely disappointing.

What should have been a straightforward Will drafting process became unnecessarily long and frustrating. Throughout the matter I repeatedly had to chase for responses, waited far longer than was reasonable for replies to emails, and on several occasions my questions and instructions were either overlooked or not properly addressed, requiring me to repeat myself.

The most serious issue occurred when I was mistakenly sent another client’s confidential Will. While the firm apologised and confirmed that its internal data breach procedures had been followed, this understandably caused me to lose confidence in the way my own matter was being handled.

Following my formal complaint, Wards accepted that there had been unacceptable delays, acknowledged that some of my instructions had been overlooked, and offered £100 as a gesture of goodwill. In my view, this did not adequately reflect the overall level of inconvenience, the amount of time I spent chasing progress, or the cumulative failings throughout the handling of my matter.

It is worth noting that the firm’s responses focused heavily on explaining that the legal advice provided was correct. However, that was never the substance of my complaint. I would naturally expect a firm of solicitors to provide competent legal advice. My complaint related to the overall quality of the client service, communication, delays and handling of my instructions.

I had expected far better from a well-established firm. Unfortunately, my confidence in Wards was lost, and I decided not to proceed with my Will through them.

This review reflects my personal experience.

Wards responded to my review asking me to contact them if I wanted to discuss the matter further to the email provided. I did exactly that, giving them another opportunity to reconsider their position and asking them to let me know whether they were willing to do so. Unfortunately, my email keeps bouncing back as “undelivered”, so I cannot even reach them through the address they provided. Very disappointing once again.

I engaged Wards Solicitors, Bristol, in July 2023 to handle my no-fault divorce.

Throughout the process my ex-spouse and I remained on amicable terms and were able to reach agreement on all matters. On the advice of Wards Solicitors, we used a mediator who prepared a Memorandum of Understanding and Financial Statement at a cost of £600 (paid to the mediator).

At the outset I was advised that the divorce should take around six months and would cost a fixed fee of £600.

The Final Order was eventually obtained in May 2026, two years and ten months after I instructed Wards Solicitors. During that period I paid Wards Solicitors a total of £4,817.

I was disappointed by the difference between the original estimate and the eventual time taken and cost incurred. It is true that my ex's first solicitor was hopeless. It is also true that my ex was slow to respond but neither of these factors can account for the two years and ten months that it eventually took.

Excellent service from Wards as always. Very professional company who provided expert advice.

I cannot recommend Wards enough for their support with the house buying process! I’m a first time solo buyer, so the whole process seemed a bit intimidating at first. My first property purchase unfortunately fell through, but after much determination, I’ve now just moved into my dream home! I felt that the whole team genuinely cared, which meant so much to me as someone going into it on my own.

Tom Bowering went above and beyond to help me understand each step, and provide invaluable insight. While instructed, his due diligence was top tier, finding clauses that I should be aware of. Subsequently, I didn’t purchase the property - but wow, I really dodged a bullet! No question was too ridiculous for Tom, and trust me, I asked a lot of questions!

Matthew Pitt was instructed for the next property (which is now my home) and it was an absolute breeze! Communicative, meticulous and genuine- from start to finish, I was never left in the dark.

Both Tom and Matt are a stellar example of what Wards can do!

I’m thrilled to bits that I’ve ended up with the property of my dreams, but I couldn’t have done it without Ward’s expertise, support and efficiency.

Thank you so much, I’ll be recommending you to everyone I know!

Wards Solicitors handled the amendments to our wills with exceptional care and professionalism. The team were friendly, down‑to‑earth, and made the whole process feel straightforward and stress‑free. Their advice was clear, their approach was reassuring, and the service from start to finish was excellent. We had a genuinely positive experience and would highly recommend them.

We have worked with Wards solicitors in Nailsea over a number of years. The whole team are on the ball, easy to talk and deal with which is really important. Special thanks to Luke, Brittany and Julie on the recent sale of a property.
We highly recommend Wards.
Thank you.

Jane Bessant and Jan Sefton at Portishead were totally on it and really pushed my sale through. Sold my house in just over three weeks, it would have been two if the buyer's surveyor hadn't delayed. Everything was efficient and they anticipated my questions. 100% recommend.

I would like to thank Wards supporting the legal case through a child custody case, the solicitor that I had was both knowledgeable and prompt with all communication and really helped taking the additional stress out of an difficult situation.
I felt that my solicitor really cared about getting the best outcome, which they did.

We can't speak highly enough of Ella Saunders and Gill Gallagher in the conveyancing team at Wards. All property purchases and sales are stressful and they did everything possible to keep us fully informed and demonstrated that they were on top of things throughout the process. It was a pleasure to deal with them both

Buying our first house was a huge milestone for us, and we are truly, deeply grateful to Matthew Pitt for guiding us through the entire process with such care and professionalism.

From the very beginning, he was incredibly patient with all of our questions, no matter how small they seemed, and consistently took the time to explain everything clearly. His knowledge and expertise gave us real confidence and reassurance at every stage, which made a potentially stressful experience feel much more manageable and calm.

We are especially grateful for his prompt communication, attention to detail, and genuine dedication to ensuring everything went smoothly. It really felt like we were in very safe hands throughout.

We cannot thank him enough for all of his help and support, and we would wholeheartedly and highly recommend him to anyone looking for a reliable, trustworthy, and outstanding solicitor.

Very experienced
Very happy with them

It is impossible to speak to a solicitor to gauge if they are capable of completing the requested work. You have to deal with admin staff that are rude and won’t let you explain what is needed. They send emails internally and no one calls you back. Very frustrating as Wards holds historical information on the property in question. Had a large piece of expensive legal work to be done, will now ensure they are not instructed.

the team at wards are so helpful and understanding ,clair made things so easy and the communication was second tom none, i highly recommend them

Quickly responsive and had a good understanding of our needs. Very efficient and friendly local firm.

Very friendly and helpful especially as we were first time buyers so we had more questions on the process. Also very quick to get back to us even when they had to query with the sellers solicitors. I also know they gave updates to the estate agents. I would recommend Wards Solicitors for anyone purchasing a house.

The Service we received was very good and staff were very professional. No complains. Mr A Coulter.

I needed to update my well and this was done with professionalism with excellent communication before and afterwards and was very fuss free. The process was explained very clearly and was handled in a very friendly manner.