Great service from westend DJ - fast postage and very competitive pricing. I ordered a pair of decksaver lids for my sl1200s. The fit is ok sitting over the edge of the desk unit, but the lid touches... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
West end DJ was the perfect choice. Not only did they deliver quickly but on the day I asked for and refunded the money paid for the Saturday delivery. I am delighted with my Technics 1200s and will b... Mehr ansehen
Unternehmen hat geantwortet
Great Product Description, found easily what I looked for with ChatGPT and fast delivery. The only thing; it was a gift and a discreet package option would have been great.
Unternehmen hat geantwortet
Amazing prompt service. All staff were quick to resolve issues no matter the query. Highly recommend ! Great deal received via the phone on my Technics decks despite the original online order not bein... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
DJ and music production equipment for DJs and producers from West End DJ, London's DJ store offering DJ equipment at the lowest prices with 0% finance available over 18 months (subject to status). We offer DJ equipment deals with free next day delivery in the UK on orders over £50
Kontaktinformationen
10-12 Hanway Street, W1T 1UB, London, Vereinigtes Königreich
- 02082086988
- info@westenddj.co.uk
- www.westenddj.co.uk
4,8
Hervorragend
2061 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
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Exactly as says on description
Lovely just as described shipping was ok took while to arrive and charged a fair bit for packaging small item.
But item was perfect.
Website and the ads reoccurring spamming pages can be a bit off putting.
Got there in the end so all is well .
15. Dezember 2025
Antwort von WestendDJ Ltd
Thanks for your review, we've asked our web developer to remove the annoying pop-up which is a remnant from a tool we stopped using last summer. Hopefully this improves the browsing experience.
Best regards
Gavin
Antwort von WestendDJ Ltd
Thanks for your review Gareth.
Best regards
Gavin
Support the community
Competitive prices, nice staff, super fast delivery, support local businesses like this in our DJ community!
11. Februar 2026
Antwort von WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Fast delivery great prices
First time I've used this company but I would definitely recommend, fast delivery, great price, they did everything right.
10. Februar 2026
Antwort von WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Antwort von WestendDJ Ltd
Thank you for your review David.
Best regards
Gavin
Antwort von WestendDJ Ltd
Thanks for your review Bruno.
Best regards
Gavin
I ordered and paid.
I ordered and paid. I was told when it would arrive...... and it did! That's all I require from an online purchase. Brilliant 👏.
9. Februar 2026
Antwort von WestendDJ Ltd
Thanks for your review Duncan.
Best regards
Gavin
Go anywhere else!!
Terrible customer service, if you order for next day delivery it doesn’t come if you want a refund they make it as hard as possible to get one if I was you I’d recommend anywhere else but here. I’m still waiting on my refund 2 weeks on and the order I ordered is 10 minutes away from me as they used DPD as delivery service but it’s down to westend dj to get in contact with DPD to get there parcel but still have not but I would shop elsewhere
2. Februar 2026
Antwort von WestendDJ Ltd
Hi Steven,
I've checked the notes for your order and can see that you completed the checkout at 7:39pm on Friday January 30th. As this was after our delivery cut off, we picked and packed the goods on Monday February 2nd for dispatch but DPD did not collect from us until Tuesday February 3rd.
After your item had been collected by DPD you contacted us on February 3rd and the notes on file indicate that you wished to switch to two alternative products and so we requested that DPD return the shipment to us so that we could facilitate this change.
We have since cancelled your order with us an issued a refund. Westend DJ requested that DPD return the shipment to consignor on both February 3rd and again on February 6th as the shipment was moving backwards and forwards through the courier network.
Occasionally our courier partners can slip up, and we have to take responsibility for this, although DPD has still not returned the goods to us - we have issued a refund as requested. We're sorry for any inconvenience caused.
Best regards
Gavin
Antwort von WestendDJ Ltd
Thanks for your review Matt.
Best regards
Gavin
Item not delivered and no contact
Item not delivered to my door, not even a ring on my doorbell and instead of even a phonecall, was taken miles to a Superstore, instead of two closer drop-off points.
As I dont drive and have no photo ID I cant get said package so I guess thats money down the drain.
2. Februar 2026
Antwort von WestendDJ Ltd
Hi,
Sorry to hear that your delivery hasn't been delivered to your door. I've checked back through the order details and can see that there's no phone number provided, this means that all of the delivery information has been communicated by email and I can't give you a call to get things resolved.
As the item is still at the pick-up store, we can have it returned back to us and attempt delivery again, I'll drop you an email today to work out a solution as I can't find any other communication from you relating to this.
Best regards
Gavin
Antwort von WestendDJ Ltd
Thanks for your review Sabri.
Best regards
Gavin
Great customer experience
Bought the XDJ AZ - but it was defective (not their fault!). Westend DJ quickly organised a courier to collect the unit and I had a replacement sent to me within a week. Really happy with the customer service.
16. Jänner 2026
Antwort von WestendDJ Ltd
Thanks for your review Simon, sorry to hear that you received a defective unit but I'm glad we were able to get a replacement sorted for you.
Best regards
Gavin
Antwort von WestendDJ Ltd
Thank you for your review.
Best regards
Gavin
Excellent service once again
Products, prices, service and delivery all excellent.
It’s not my 1st order from West End DJ and won’t be my last. Thank you.
15. Jänner 2026
Antwort von WestendDJ Ltd
Thank you for your continued custom and taking the time to write this review.
Best regards
Gavin
Great online service
Great online service. Very quick delivery and the communication from start to finish was brilliant
29. Jänner 2026
Antwort von WestendDJ Ltd
Thanks for your review Neil.
Best regards
Gavin
Asked for some advice
Asked for some advice. Got a professional answer. So I ordered the item super fast delivery.
Just what I needed.
Thank you.
28. Jänner 2026
Antwort von WestendDJ Ltd
Thanks for your review Thomas.
Best regards
Gavin
Great service
Great service. Received my order quickly and in perfect condition. Would order from them again.
27. Jänner 2026
Antwort von WestendDJ Ltd
Thank you for your review Piers.
Best regards
Gavin
Antwort von WestendDJ Ltd
Thanks for your review Scott.
Best regards
Gavin
Great Service and supper fast delivery
Great Service and supper fast delivery, will not hesitate to use these guys guys again,
12. Jänner 2026
Antwort von WestendDJ Ltd
Thank you for your custom and taking the time to leave a review Carl.
Best regards
Gavin
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