I was looking for something with my son Guyo stopped what he was doing and actively asked if we needed help, we just asked about stock of an item and he instantly went to work being proactive and find... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnMill Lane, Unit 1, Alton Retail Park, Alton Surrey, GU34 2QS, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
A very good showroom and a very helpful salesman, Sam For us, we were looking for more advice on colours and design including wall and floor tiles. We were expected to choose these ourselves which... Mehr ansehen
Unternehmen hat geantwortet
Wickes designed and installed 2 bathrooms and both were completed over the summer. Complete redesigns involving switching bath and shower and moving toilet and basins. Sam Coward was invaluable in des... Mehr ansehen
Unternehmen hat geantwortet
The most shameful service, incompetent designer and installers, incorrect products sent, products not sent despite emails saying they would arrive, and now, nearly six months after pa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Wickes - Alton
Vom Unternehmen geschrieben
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktinformationen
Mill Lane, Unit 1, Alton Retail Park, Alton, Surrey, GU34 2QS, Vereinigtes Königreich
- +44142080386
4,9
Hervorragend
367 Bewertungen
Bittet Kunden um Bewertungen
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Great service Wickes Alton
First class service from Nick today at Wickes in Alton, even helped me load the car. Thank you
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
Hi Howard, We're happy to hear that you received first-class service and assistance. Thank you for sharing your positive experience with us! -LG
Friendly and helpful
Was asked about if I had a trades account, when I said no Guyo the gentleman who served me helped me create one and left with 10% off. Fast and efficient.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
Hi Furkan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Excellent helpful service
Excellent helpful service as I order heat logs for the winter provided by Guyo in the Alton store.
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
Hi Sue, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Max was So helpful
Maz was So helpful, good humoured and lovely
10. September 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
Hi Roo, thank you for taking the time to leave a review. We are really pleased to hear that Max was helpful and good-humored. We appreciate your comments. -LG
Guyo at your Alton store is a creditgreat Staff to…
Guyo at your Alton store is a credit to Wickes. He is professional, polite, knowledgeable and can’t do enough to assist you.
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
Hi Jason, We're happy to hear that you had such a positive experience from Guyo at our Alton store. We appreciate you letting us know about the great service you received. -LC
Erdogan was very helpful in finding…
Erdogan was very helpful in finding products and mixing colours
7. September 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
Thank you for your positive feedback, We're happy to hear that Erdogan helped you find products required and mix colors.
- PP
Great customer service from yvette
Great customer service from yvette , always going above and beyond
4. September 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
We appreciate you taking the time to share your experience! We are so glad to hear that you received such great support.
- PP
Whickes alton excellent experience
Ive used whickes in alton many times
Using materials woods etc spent a few hundred quid. Nothings a problem I brought 15 sheets of ply back .no problems credited very helpful very easy pain free.
Most companies should take a leaf out of there book. And Erdoğan was very helpful.....brilliant
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
Hi, Colin. Thank you for taking the time to share your review with us. I'm really pleased to see that you have had positive experiences shopping at our Wickes store in Alton. Thank you again for your kind feedback. - Scott H
Great service!
Helpful, knowledgeable and efficient. It was a pleasure to visit! Thank you to Jon and the rest of the team.
23. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
Hi Tim, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jon in our store and that they provided you with useful advice. -AH
Highly recommend, great customer service
Peter was great from start to finish, very professional and highly informative, drawing on his experience within the industry.
After visiting our home, he gave reasonable and helpful advice to help us make the most of our bathroom space.
The Wickes bathroom showroom was well presented, with plenty of items available to view.
When a small hiccup occurred during the process, Peter was reassuring and very helpful, ensuring it didn’t cause us any distress or dissatisfaction. Communication was pleasant and consistent throughout.
I would highly recommend the team at Wickes, Alton.
1. Mai 2025
Antwort von Wickes - Alton
Hi, A Evans. Thanks for taking the time to share your review with us. I'm delighted to see that, Peter was professional, informative and reassuring during the design stage. I'm also happy to see that you're pleased with the communication you received throughout. Thank you again for your kind feedback. - Scott H
Denise was great!
Denise was really helpful and friendly today in the Alton store in helping us to plan our bathroom design. She had some great ideas and suggestions. Thank you for your help and time Denise!
9. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
Thank you for taking the time to provide us with your feedback. We are thrilled that you had a great experience at our Alton store and that Denise was helpful and friendly, giving you useful advice and ideas for your bathroom design. -AK
Good selection of wood
Good selection of wood, even signed up today as a trade member, Guyo was very polite and helpful. Brilliant member of staff
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
Thank you for taking the time to leave your review!
We're happy you found a good wood selection and that Guyo was polite and helpful.
- PP
Good service at this Wickes
Good service at this Wickes. Guyo is always helpful and a happy to put a smile on anyone’s face.
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
Hi Louis, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Had such good service today
Had such good service today, about to install a new large deck at home and didn’t know where to start. ERDOGAN in the store took me outside and showed me all the alternative deck timbers and joist wood plus risers and now feel more confident to order and do my new project. All the staff are helpful and pleasant.👍
5. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
We're happy to hear that you received such great service and that Erdogan was so helpful in guiding you through your decking project. We appreciate your positive feedback on our staff! Good luck with your project! -AK
Excellent Designer
Just wanted to say that Joe in the design team at Alton has been fantastic. He designed a kitchen, family shower room and an ensuite for us. Initially he came out to measure up and then came up with the initial designs. We spent a couple sessions tweaking them, choosing colours, worktops, appliances etc. He was very knowledgeable and offered great advice. Wickes had a good range of products for us to choose from and we are delighted with the finished result.
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
We appreciate you sharing your positive experience with the design team. We're delighted to hear that the designs met your needs and that you found the advice helpful. Thank you for your feedback, we value it greatly!-GS
I went to Wickes Alton to purchase 18…
I went to Wickes Alton to purchase 18 onuline bitumen sheets. As you can imagine the total code was expense. That’s when Maz came to the rescue. She was not only very helpful in signing me up to the Wickes Trade Pro App where I saved some money, she was very pleasant and great customer service skills.
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
We're happy to hear that Maz in our Alton store was able to provide such excellent support during your purchase. We appreciate you acknowledging their helpfulness and great customer service skills. Thanks for your positive feedback!
-AK
Great customer experience
Sam was delightful to deal with. He came and measured 2 bathrooms and cloakroom and made recommendations. Once I’d decided on a layout he then created graphics so that I could visualise the result. The designs were excellent and very cost effective. I would not hesitate to recommend Wicks for the quality of the fittings but also Sam for his attention to detail and a great customer experience
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
We appreciate you sharing your experience! We're happy to hear that you found the bathroom and cloakroom design process helpful and cost-effective. It's great to know the graphics helped you visualize the result and that you were pleased with the attention to detail-GS
Maz made our experience absolutely…
Maz made our experience absolutely incredible today. I can’t thank her enough for being so helpful and offering amazing advice. She is incredible!!! Thank you!
5. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
We appreciate you sharing your wonderful experience. We're happy to hear that our team member Maz was so helpful and offered such amazing advice. Thank you! - LC
Went to Wicks this morning
Went to Wicks this morning, great customer service from Maz, so helpful and professional.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
We appreciate you taking the time to leave us this fantastic review! We're so happy you had great support from our team member Maz-GS
Great customer service
Helpful, friendly, knowledgeable, professional. Maz went out of her way to make sure my request was fully met. Very good customer service.
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wickes - Alton
We appreciate you sharing your feedback and are so glad to hear about the wonderful service you received! We will be sure to pass on your kind words! TW
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