Wickes - Eastbourne Bewertungen 

162
•
TrustScore 4.5 von 5

4,5

1 Hammonds Drive, Eastbourne East Sussex, BN23 6PW, GB

•

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

From start to finish they were very professional. Once we had decided to revamp our bathroom , our builder suggested Wicks for the job. Coco, the design consultant, visited our house then came back... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From day 1 Colleen Astridge at Eastbourne branch of Wickes was very professional and helped us through the design and layout of our new kitchen The kitchen chosen was the Intelliga Esker in Azur... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

10 Year kitchen Guarantee! Beware !! Bought a top of the range kitchen, not your off the shelf type number. For the security of a guarantee on the units especially when spending an awful lot of mon... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Coco Astridge at Wickes has gone above and beyond to secure me a high quality kitchen at an extremely competent price. Delivery and installation are upcoming and I am grateful to Coco for her advice a... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Baumarkt
  2. auch in
  3. Bäderstudio
  4. Fachhandel für Küchenbedarf
  5. Solarenergieunternehmen

Über Wickes - Eastbourne

Vom Unternehmen geschrieben

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Kontaktinformationen

  • 1 Hammonds Drive, Eastbourne, East Sussex, BN23 6PW, Vereinigtes Königreich

  • +441323431631

4,5

Hervorragend

TrustScore 4.5 von 5

162 Bewertungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(162)

14 656 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Lovely young lady called Cah helped us…

Lovely young lady called Cah helped us with getting 3M cladding from shelves and into car.
Thank you, a credit to your store, much appreciated as both of us limited with either lifting or walking.

24. März 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Katie, We are so happy to hear that you had a positive experience with our team. We appreciate your kind words about our employee. We strive to provide excellent customer service and are glad that our team member was able to assist you. - SF

Bewertet mit 5 von 5 Sternen

Michael on tills at Eastbourne gave…

Michael on tills at Eastbourne gave very good service. Cheers.

17. März 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hey Martin, thank you for your five-star review, and I'm glad you enjoyed the service from Michael in our Eastbourne store! - Dylan

Bewertet mit 5 von 5 Sternen

Angela was really helpful and…

Angela was really helpful and knowledgeable about the products

6. März 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Thank you for your kind words! We are thrilled to hear that you had a positive experience and that you found our staff helpful. We appreciate your feedback and hope to see you again soon. - SW

Bewertet mit 5 von 5 Sternen

It’s that time of year where we all…

It’s that time of year where we all decide to decorate our homes. I came to wickes to buy the standard paint and brushes. Knowing that it would probably sit in a cupboard for the next few weeks. Spoke to a lady called Catt and she was so helpful. Helped me find the perfect colour for my hallway. She helped me pick a couple of different brushes for all different jobs. She spoke about how she enjoys painting and showed me a photo of a room she had recently painted. She really complimented the wickes own paint and how the coverage was great.

On her recommendations I got a lovely blue paint. Cutting in brushes, rollers, filler.
Being a little slow on my feet she was really patient with me and even helped me to the car.

Thank you Catt great job keep on smiling

22. Februar 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Colin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Catt in our store and that they provided you with useful advice. -AH

Bewertet mit 5 von 5 Sternen

Catt and lily were very helpful

Catt and lily were very helpful. Catt was dedicated to getting me what I needed. Would recommend this store.

10. März 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Catt and Lily in our store and that they provided you with useful advice. -AH

Bewertet mit 5 von 5 Sternen

I have been a client of Wickes more…

I have been a client of Wickes more than 20 years- and always was happy with the service and staf.The Angela is one of the great team,she is absolute professional,always gives an advice and goes the extra mile to ensure customer satisfaction.Excellent customer service.

9. März 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Angela in our store and that they provided you with useful advice. -AH

Bewertet mit 5 von 5 Sternen

Coco went above and beyond!

Coco went above and beyond to design our bathroom and support us through the process. She gave time and patience to talk through many options and was always at the end of the phone when needed. The bathroom is absolutely stunning and we couldn't be happier. I highly recommend Coco for any of your design needs.

13. Dezember 2024
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Nikki, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Bewertet mit 5 von 5 Sternen

Kitchen designer

Coco was extremely friendly and helpful.
Highly recommend chatting to her about designing your new kitchen!

9. März 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Kerry, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Coco in our store and that they provided you with useful advice. -AH

Bewertet mit 1 von 5 Sternen

Poor service

Ordered 13 boxes white tiles, 3 boxes carbon black at the shop in Eastbourne on Tuesday. 13 boxes of white tiles turned up fine no problem on the Wednesday, but they only sent 3 individual carbon black tiles. Went back to store and they had only ordered 3 individual tiles. Re ordered for next day delivery (Thursday), but didn't show up. Rang the store today, spoke to manager to ask where they were said i would have to ring customer service and put the phone down on me. Rang customer service and said they should be delivered today (Friday). I deliberately ordered to get them early as tiler was booked for Friday and at the moment he has been sitting around for 4 hours waiting for them to turn up. I asked to make a complaint regarding the store manager hanging up on me, and was told to go to complain in store to the manager or they would email him. How do make a complaint against the store manager to the store manager? Was told that was my only options as per Wickes policy. Not happy with the customer service, took the money and now there is an issue they don't care.

4. März 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hey Dave, thanks for your valuable feedback, and I'm really sorry to hear about this. If you can please reply back to the private message I've sent you on trustpilot we can look into this further for you. - Dylan

Bewertet mit 5 von 5 Sternen

Excellent

From design to installation we were very pleased with our brand new kitchen.

Steven our kitchen designer was great throughout.

Our kitchen fitters Clemilson and Michael Horonato were superb throughout the entire installation. Every detail was thought out and he always came to us for any slight change that required our confirmation. Reliable, very hardworking, polite, clean and tidy. 100% recommend.

6. März 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

We are so happy to hear that you are pleased with your new kitchen. We appreciate your kind words about Steven, Clemilson, and Michael. We strive to provide our customers with the best possible experience, and we are thrilled that you were satisfied with every aspect of the process. - SW

Bewertet mit 5 von 5 Sternen

Amazing service by Dan P in Eastbourne

Amazing service by Dan P in Eastbourne. He was very friendly and knowledgable and even helped me with putting 20 bags of soil in the boot of my car. Grey experience, thank you for your help!

2. März 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Martyna, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Bewertet mit 5 von 5 Sternen

Great customer support

Wickes Eastbourne staff are really helpful.
⭐️⭐️⭐️⭐️⭐️ to Lily and Jacob that always be there with a great help to support the customers.
Well done.

1. März 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Vitus, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Bewertet mit 5 von 5 Sternen

Good price and helpful staff

Good price and helpful staff. Many thanks to Steve F. For his help to get right products.

21. Februar 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Steve in our store and that they provided you with useful advice. -AH

Bewertet mit 5 von 5 Sternen

Transformative Bathroom Redesign by Coco at Wickes Eastbourne

I recently had my bathroom redesigned by Coco, a designer at Wickes Eastbourne, and I couldn't be happier with the results.
Before the redesign, I had several issues with my old bathroom, but the transformation has been incredible. The new design has completely revitalised the space and made it much more functional.
The fitting service provided was excellent. The team and Coco were professional and efficient, ensuring everything was installed perfectly. I'm pleased to say, so far, there have been no plumbing issues since the installation.
The combination of Coco's design expertise and the quality of the fitting service has really made a difference. I would highly recommend Coco at Wickes Eastbourne to anyone looking to redesign their bathroom.
I have complete faith in their aftercare service, knowing that they will be there to assist should any problems arise.

17. Februar 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Fay, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Coco in our store and that they provided you with useful advice. -AH

Bewertet mit 5 von 5 Sternen

Very helpful Staff member Dan P

Staff member Dan P. Was very helpful as I needed advice about a strongly water resistant painting my bathroom. Thank you Dan!

26. Februar 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Mrs MM, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Bewertet mit 5 von 5 Sternen

Amazing kitchen result Coco.

Amazing customer service at Wicks Eastbourne.

Thanks to Coco and her design experience and communication with the efficient fitter .Everything was done with efficiency ease and friendly reassurance.
My kitchen has been totally transformed ;it’s my favourite room now.
I would not go anywhere else in the future.
A very appreciative customer.

26. Jänner 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Jane, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Coco and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Bewertet mit 5 von 5 Sternen

Outstanding customer service at Eastbourne Wickes

I ordered a big bag of logs online. I really wanted 2 bags but the computer said, “No only 1 was in stock”. In store I asked when more would be in stock and Ben said that they had more. He went and picked one up for me and processed the transaction for the extra bag, giving me the discount of £8 I was entitled to for buying 2 bags. Ben then asked if I needed help carrying the extra bag to my car. I was delighted.

24. Februar 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH

Bewertet mit 5 von 5 Sternen

Great Customer Service

When we visited the store we found it clean and well laid out. One member of staff called Catt was particularly helpful and assisted us to find what we needed.

24. Februar 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Catt in our store and that they provided you with useful advice. -AH

Bewertet mit 5 von 5 Sternen

Well kept store and friendly staff

Went to the store for a few things, needed some paint - kinda specialist metal paint which they luckily had on the shelf! (Did better than Screwfix in that regard), shop was very presentable and shelves well stocked. Was served by a very nice young lady called Katt, who also answered a few questions I had about other things - which I will be returning for in due course.

19. Februar 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Alan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katt in our store and that they provided you with useful advice. -AH

Bewertet mit 5 von 5 Sternen

Easy to find product and friendly staff…

Easy to find product and friendly staff Lilly

17. Februar 2025
Bewertung ohne vorherige Einladung
Wickes - Eastbourne-Logo

Antwort von Wickes - Eastbourne

Hi Stephen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

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