We were struggling to find a bracket in the Ruislip Wickes store when AJ suddenly came to our rescue! He was incredibly helpful, friendly and saved us so much time. Excellent customer service – thank... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Super customer care from AJ. I’ve just collected my click and collect paint from Wickes South Ruislip and AJ was very helpful. He put in a lot of effort to find the paint I had ordered. The extra effo... Mehr ansehen
Unternehmen hat geantwortet
AJ. He has not only got knowledge of pretty much everything in the store he has a great sense of humour and always goes out of his way to make sure I find exactly what I need for whatever crazy proje... Mehr ansehen
Unternehmen hat geantwortet
Really easy to make appointment , Very prompt coming to the house to measure up . Curtesy phone call reminder re store follow up and concerns or changes to design we met with professionalism and gr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Wickes - Ruislip
Vom Unternehmen geschrieben
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktinformationen
Victoria Road, Ruislip, Middlesex, HA4 0QB, Vereinigtes Königreich
- +442084227090
4,5
Hervorragend
91 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lady who served me was not only…
Lady who served me was not only proactive but very professional, helpful and went out of the way where others avoided. Great presence of mind and has managerial Skills.
8. November 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Ruislip
Hi There, thanks for taking the time to share this feedback. RD
Absent minded staff member
A lazy member of staff couldn’t be bothered to check to make sure all fixings were in the packaging even after I asking twice I was reassured everything was there. Very annoyed.
3. November 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Ruislip
Hi Keith,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced regarding the poor service you received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
Having systems which don't work.Click & collect/delivered to ones vehicle
Having systems which don't work.
Mainly click and collect where the items are meant to be delivered to ones vehicle.
Not the first time I have been let down
1. November 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Ruislip
Hi Vijay,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
Helpful staff
Rukhi very efficient and helpful with a click and collect return
26. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Ruislip
Hi NeilR,
Thank you for taking the time to share your positive experience with us, I'm glad to learn rukhi was able to provide you with an excellent service. - SF
Exceptional service
I was picking up some compost in 75litre bags, which I realised I couldn’t carry
I went in to the store and approached an employee, Mario I think he was called. He helped me pay at the till and then put the 2 bags in to my car, exceptional service very impressed in this day and age where you normally have to do everything yourself
7. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Ruislip
Hi Ajita, thanks for taking the time to share this feedback, we are pleased to hear that Mario was able to help you out to load your car with the compost, we appreciate you taking the time to let us know. RD
Very helpful and kind stuff.
Very helpful and kind stuff.
2. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Ruislip
Hi There, thanks for taking the time to share this feedback. RD
Fund staff helpful and received fast…
Fund staff helpful and received fast service also
23. August 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Ruislip
Hi There, thanks for taking the time to share this feedback. RD
New fitted kitchen
Jasvinder Pattar from Wicks Kitchen and Bathroom Customer Services had been absolutely wonderful! She helped with the planning of my son's new fitted kitchen, the pricing and also with the finance loan. I would highly recommend her for her expertise!
21. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Ruislip
Hi Sarah, thanks for taking the time to share this feedback, we are pleased to hear that Jasvinder has been wonderful, we appreciate you taking the time to let us know. RD
Return a product without a receipt but bank statement to prove the product was purchased.
Hi Dylan
I have provided the requested information to Wickes customer relations team 3 times, yet they have failed to respond to my complaint. Their team takes an excessively long time and repeatedly asks for the same information, which seems to be a tactic to make customers give up and forget their complaints. This level of service is very disappointing from such a company. Please be cautious when considering a purchase from Wickes.
31. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Wickes - Ruislip
Hey there, thanks for your review, and I'm deeply sorry to learn of your situation. I can see your issues are being dealt with by our customer relations team and hey will be in touch as soon as they can. - Dylan
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.