Best customer service I have ever received from Chantelle at Tottenham store. Chantelle was so helpful and even asked the manager Nadeem to put the lawnmower I purchased together for me, after the on... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Store manager Phillips has rude , unprofessional and bossy attitude. I done click n collect which has separate till for it so I went for that till n start waiting that someone serves me n he came n as... Mehr ansehen
Unternehmen hat geantwortet
Anthony made my trip to Wickes Tottenham today worthwhile. He was extremely helpful,professional,patient and knowledgeable. Although the product I wanted was not stocked in Wickes stores, Anthony went... Mehr ansehen
Unternehmen hat geantwortet
Henry E was fantastic, he tried to find me the Mould Removal Foam Sprey in the store it was out of stock, then he tried to order ot but it wasn’t available… and then he help me to find the mould rem... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Wickes - Tottenham
Vom Unternehmen geschrieben
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Kontaktinformationen
734-736 Seven Sisters Road, Tottenham, London, N15 5NH, Vereinigtes Königreich
- +442088009966
4,1
Gut
161 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have been to wickes Tottenham today
I have been to wickes Tottenham today
And they are very helpful
Especially Henry
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
We're so happy to hear Henry was helpful during your visit, Francis. We appreciate your kind words! - Andrew
I had no idea of what paint to put on…
I had no idea of what paint to put on my wall until a staff helped me with my colour choice.Good customer service.
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
We are so pleased to hear that our staff was able to assist you with your colour choice, Richard! It's wonderful to know you received good customer service. Thank you for your kind words. - Andrew
Henry customer service
Henry has always provided me amazing customer service, so I would like to express this in a review. Always advises me on the best products.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
We're so pleased to hear that you consistently receive amazing customer service from Henry and helpful advice on the best products, Abdullah. It's wonderful to know you've had such a positive experience. - Andrew
I was very pleased with the service I…
I was very pleased with the service I got with one of front end tills.Very good knowlegde.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Thank you for taking the time to share your review with us, Bartek. We're really pleased to hear that you were very satisfied with the service you received and the knowledge of our team. - Andrew
I popped into the wickes store in…
I popped into the wickes store in Tottenham and got a very good customer service.They where very helpful.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Thank you for taking the time to share your review with us, Amir. We're really pleased to hear that you received very good and helpful customer service during your visit to our Tottenham store. We appreciate your kind feedback! - Andrew
I had a great customer service at…
I had a great customer service at wickes mainly Henry e
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi Terence, Thank you for your wonderful review! We are so pleased to hear that you had a great customer service experience. We appreciate your kind words. - FC
Excellent costumer service The wickes…
Excellent costumer service The wickes Tottenham team
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi Robert, Thank you for taking the time to share your positive feedback. We are delighted to hear that you received excellent service from the team. - FC
The customer service was wonderful
The customer service was wonderful, one of employees trinity was very helpful in pointing me to the spray cans
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi, Ravi. Thank you for taking the time to share your review with us. We're really pleased to see that you find our customer service team to be wonderful, especially, Trinity to was very helpful pointing you towards the spray cans. Thank you again for your kind feedback. - Scott H
I had exceptional service from 2…
I had exceptional service from 2 gentleman named Chris and Gaius at the Tottenham branch. They were patient and very friendly and informative towards my enquiries
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi, Hikmet. Thank you for taking the time to share your review with us. We're really pleased to see that both Chris and Gaius provided exceptional customer service during your visit to our Wickes store in Tottenham. Thank you again for your kind feedback. - Scott H
I know Henry for over 15 years at…
I know Henry for over 15 years at wickes and his service and the whole team currently working there are very helpful and kind.
A big thanks to obviously Henry, Renne, Shona and Michael. Honestly we truly appreciate your services.
Diego
LondonFlatsDFM
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi, Diego. Thank you for taking the time to share your review with us. We're delighted to hear that Henry, along with Renne, Shona and Michael, have consistently provided such helpful and friendly customer service. Thank you again for your kind feedback. - Scott H
Very good customer service
Very good customer service. Always on hand to help. Henry, Shona and trinity
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi, Fred. Thank you for taking the time to share your review with us. We're really pleased to see that, Henry, Shona and Trinity all provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
Great experience
Great experience, best customer service from staff namely henry, gaius, society and a few more. Will travel miles off my way because of this excellent customer experience , managing skills and assistance. Thanks again. Great staff!!
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi, Dalan. Thank you for taking the time to share your review with us. We're delighted to see that your happy with the customer service provided in store, making for an excellent shopping experience. Thank you again for your kind feedback. - Scott H
Renee
Renee, was amazing she helped calculate how much flooring and underlay I needed as well as helped me put it into my car.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi, Bashiru. Thank you for taking the time to share your review with us. We're really pleased to see that, Renee provided amazing customer service, helping you calculate the flooring and underlay you required. Thank you again for your kind feedback. - Scott H
Henry E was so polite and helpful ,I…
Henry E was so polite and helpful ,I visited two times and always feel like a family member helps me …
Thanks Henry E
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi, Baleen. Thank you for taking the time to share your review with us. We're delighted to see that your happy with the customer service provided by, Henry. Thank you again for your kind feedback. - Scott H
Henry E was very helpful today at Wicks…
Henry E was very helpful today at Wicks Tottenham. Went out of his way to help and advice
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi, Simon. Thank you for taking the time to share your review with us. We're really pleased to see that, Henry was really helpful and offered great advise during your visit to our Wickes stores in Tottenham. Thank you again for your kind feedback. - Scott H
Great service
Great service,really friendly staff in particular Henry was really helpful with the kitchen units
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi Andy, We are grateful for your review about the great customer service you received from our colleague Henry in our Tottenham store. We appreciate your review and your business.
Unbelievably Hot inside !!!
The staff were very helpful but we had to find thing quickly as the store was so uncomfortable due to how hot the store was !!! How uncomfortable for the staff to work in those conditions !!!
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi Nancy,
We appreciate you sharing your feedback. We are truly sorry to hear about the uncomfortable temperature in our store during your visit, We'll look into this further. Thank you for bringing this to our attention. -Ellysse
I recommend to have air conditioning in…
I recommend to have air conditioning in the shop as it is too uncomfortable in the hot weather
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hi Igoris, thank you for your feedback. We will take this on board and see what we can do to make the stores cooler in warmer weather. -LG
Ongoing appalling service from Wickes: Mis-sold kitchen design, zero communication, and a hazardous home
We bought a kitchen through Wickes in March 2026 (Account #0452278091), and the entire experience has been an absolute nightmare. The professional design and customer service from Wickes have been completely unacceptable from start to finish.
Our designer, Shaysta (Tottenham store), sold us a completely unfeasible plan filled with severe measurement and design errors. The pull-out corner storage system doesn't have the required physical clearance to open, a massive dead wall gap was left behind our cabinetry, the induction hob cannot safely share clearance space over the undercounter oven, and two sets of drawers that don't fit beside oven (150mm too large) and in a large cabinet (not enough clearance). The layout was so botched we were forced to abandon many aspects, including our integrated appliances for an exposed fridge and still don't have a resolution to many of the issues. The installers themselves formally confirmed these massive design flaws to us in writing.
Wickes promised a full refund and pickup of the incorrect items if we ordered replacements. We did exactly that, but they have since completely abandoned us. We have sent 12 detailed emails and made numerous phone calls to representatives like Douglas, Ashleigh, and Calum King over the last several weeks, which have been zero follow up.
To make matters worse, our sitting room is still filled with piles of incorrectly measured cabinets, creating a trip hazard and making it different to properly clean the dust and spilled tile adhesive created during installation (especially problematic as I'm pregnant). Our entrance has also had a heavily overflowing project skip since 5th July. We have made many attempts to find solutions to these issues but have been ignored. We have now given Wickes a final 7-day deadline before taking formal legal action through the Small Claims Court and escalating to the Furniture & Home Improvement Ombudsman and our finance provider, Novuna.
Avoid Wickes at all costs if you expect basic competence, safety or customer care.
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
We are truly sorry to hear about the extremely negative experience you've had with your kitchen purchase and installation, Jacqueline. We understand your frustration regarding the significant design and measurement errors, the lack of resolution for the issues, and the poor communication you've encountered. We also acknowledge the distress caused by the uncollected items and the impact on your home, especially given your pregnancy. We have sent a request for more information to investigate this further. - AB
I recently bought a kitchen from Wickes…
I recently bought a kitchen from Wickes and have an excellent experience from start to finish
Shaysta Latif is the kitchen designer and she is brilliant and extremely knowledgeable. She is polite and extremely helpful.
Thank you for superb customer service
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wickes - Tottenham
Hey Rachel, thanks for your five-star review. We're so pleased to hear about your excellent experience from start to finish with your new kitchen. It's wonderful that Shaysta was brilliant, knowledgeable, and provided superb customer service. Enjoy your new space! - Dylan
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.