Wickes Bewertungen 

I asked for help and within 1 minute I was greeted by Brandon . I showed him what I was looking for and he double checked on the system he chose the correct product as I only had a screen shot . Very polite and helpful . Thank you so much x

We had an excellent experience with Wickes, right from our first appointment through to completion. Chloe walked us through the whole process, was very patient with all of our questions (and indecisiveness), and came up with some great ideas to completely transform our bathroom - even offering guidance and inspiration on colours and styles when asked. Overall an excellent, speedy service. Thank you!

I had known idea of what the paint was called, just had pictures but had such great help from a lovely guy called Jim.and he got exactly what paint i wanted. Overall really good experience.

No one phoned no appointment took place

I use Loughton branch frequently. I love the staff who are always friendly and helpful. It’s not the biggest wickes but had everything I need. Deliveries are complete and on time, when one item was missed they sent it specially same day ; excellent service.

Quick installation and good response time from customer service but multiple parts have failed and the 2 year workmanship guarantee does not cover much and they will state that it was damaged by yourself, parts are only covered for a year and this is poorly communicated during booking. Part of the reason i went to wickes and paid their premium price was for the extended guarantee but this ended up being a bad and expensive choice and did not cover much at all.

I used to use Wickes all the time for trade orders. Ordered 6 bags of type one on line 16/6. Failed to deliver Saturday 18/6. I had to call them Monday 19/6. Told would be delivered Wednesday 22/6. Then local store (Epsom) rang Tuesday 21/6 to say would be Thursday 23/6. Received text message Thursday am to say would be delivered between 10 - 4pm. Stayed in all day. No sign 5pm. Call store. “Has not been loaded yet.” “Delivery driver on way back’. He is third party company and will deliver in order he choses. Is down for today but can’t say when will be delivered…. Currently holding on for online Customer Services - the third 30 minute wait. Draw your own conclusions. Needless to say, I have to reorder in mini digger and driver - another £250. Was to create hard standing for another delivery now on hold. Next time will use Selco.

Had a very lengthy design consultation and covered all items needed. Very thorough. Karen was very good and helpful.

Viktor was so so great helpful

5 star service from Matt... What a nice guy and helpful member of staff. He was funny, and super helpful from start to finish. It makes such a difference dealing with someone with a bit of character and such a friendly manner when dealing with customers. Thanks Matt..

22nd July Scarlet helped me with mixer paint. There was a problem getting the right shade to match my tester pot but Scarlet pulled out all the stops and got me what I wanted. She was very friendly and patient and a credit to wickes. Thank you Scarlet.

i have had several dealings with Wickes Halesowen, both in store and deliveries and every experience has been excellent with all staff i have encountered going the extra mile with their customer service, i’m so impressed!

Dundee store is great for all sorts building materials, 10% discount for trade is good, Always a happy face from Caitlin and staff on the tills, even at 7AM

I was served by Pinny, at the checkout, she was absolutely brilliant very friendly, help me open a trade account and also got 10% off my purchases, defiantly would recommend wicks in perry barr staff are brilliant and prices are decent and with the discount prices are so much more better, 5 star service

Wonderful service in store particularly from staff members Shirl and store manage Adam, very helpful and kind!

We purchased several boxes of tiles last night for our daughter and partners bathroom. The service received from Morag was exemplary we 100% recommend wicks glasgow

Girls are amazing at the front and pinny and julie are amazing people all way helping and smiling allways good people to talk with or any help

⚠️ Very disappointed with my experience.
My panels were delivered today and, out of the 12 panels ordered, 8 arrived damaged. Some were damaged at the top, while others had damage around the edges. I have photos showing the condition they arrived in.
The panels were not even properly protected or wrapped in polythene, which is disappointing considering they are being delivered as a finished product. I have also found that they are not tongue-and-groove for joining, which was not what I expected.
I have already paid for a joiner to install the panels, so this has now caused unnecessary inconvenience and delays. I am hoping the company resolves this quickly, but based on the condition in which the panels arrived, I would advise anyone considering ordering to be very cautious and check the reviews carefully.

Excellent team, real products! Very helpful as well 👍😎 Jim - superman!

Made a purchase from Wickes Perry Barr, a big Thank you to Julie and Prinny they were both extremely helpful in fact excellent customer service