I had a call from Sophie at the Paignton Branch to check I was happy with my ISA I had set up online and to see if she could help with anything further. I thought it was great customer care, she was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The Service was good the young lady who served me managed to find a spot in a busy timetable to enable me to join the Building Society ( I don't come into the city centre often). She was thoroug... Mehr ansehen
Unternehmen hat geantwortet
Customer Service, counter staff and Kieley who we spent time with setting up our ISA products. Wonderful service, one to one everything the older generation much appreciate.
I was seen within a few minutes of entering the Manchester branch of YBS. I wanted to set up an account, was shown what was on offer, had my ID confirmed and set up the account. The staff were very... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Kontaktinformationen
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Vereinigtes Königreich
- www.ybs.co.uk
4,7
Hervorragend
11 132 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Opening an account.
Very friendly and helpful staff and she dealt with my request quickly and efficiently.
Would recommend to anyone.
4. Oktober 2026
Antwort von Yorkshire Building Society
Hello Stephen,
Thank you for your feedback, which is much appreciated!
Kind regards.
Yorkshire Building Society have closed…
Yorkshire Building Society have closed the Heywood and Bury branches.This is very disappointing as we have always received good service from these branches. We don’t want to use online services but feel the Yorkshire Building Society are trying to force us into this. We will be looking very carefully at where to put our money in future
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Yorkshire Building Society
Hello,
Thank you for your feedback - I am sorry to hear that you feel this way, but the closure of any agency or branch is discussed in great details before it is carried out, as we have to offer our members the best value.
Kind regards.
Poor
Poor. Gone down the drain in the last six months. Bad customer service, no response to.messages, couldn't open a new account. No. Will go elswhere.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Yorkshire Building Society
Hello Douglas,
Thank you for your feedback. I am sorry to hear about your recent experience.
Kind regards.
Antwort von Yorkshire Building Society
Hello Jennifer,
Thank you for your positive feedback.
Kind regards.
Great to deal with...everything…
Great to deal with...everything explained well.
Leanne knew her stuff and was lovely all the way through.
4. Oktober 2026
Antwort von Yorkshire Building Society
Hello David,
Thank you for your positive feedback.
Kind regards.
Great customer care - Sophie
I had a call from Sophie at the Paignton Branch to check I was happy with my ISA I had set up online and to see if she could help with anything further. I thought it was great customer care, she was very friendly and helpful and gave me a direct number moving frwd if I needed further information.
3. Oktober 2026
Antwort von Yorkshire Building Society
Hello,
Thank you for this positive feedback. It is lovely to hear about your recent branch experience and the service you received from Sophie. 🙂
Kind regards.
Helpful Staff member made everything easy.
the female member of staff who helped me open my account was very friendly, helpful, well informed and professional.
Ten out of ten.
3. Oktober 2026
Antwort von Yorkshire Building Society
Hello,
Thank you for sharing this positive feedback.
Kind regards.
The staff were helpful
The staff were helpful, knowledgeable and extremely efficient. They could not have been more helpful. Would definatley recommend them to others.
3. Oktober 2026
Antwort von Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards.
The gentleman I spoke to was very…
The gentleman I spoke to was very polite, and helpful with my enquiry.
3. Oktober 2026
Antwort von Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards.
The process of opening a new online…
The process of opening a new online account was simple and straightforward.
The only issue I had was having to wait 10 days to receive my customer number which I needed to access the account. However, this was most likely a Royal Mail issue rather than a YBS issue.
25. September 2026
Antwort von Yorkshire Building Society
Hello James,
Thank you for sharing your positive feedback.
Kind regards.
Wasy to open isa online
2. Oktober 2026
Antwort von Yorkshire Building Society
Hello Michael,
Thank you for your feedback.
Kind regards.
The young man I spoke with gave me the…
The young man I spoke with gave me the information I needed to decide the type of account that was suitable for my requirements. He then opened the account with no fuss. Great experience.
26. September 2026
Antwort von Yorkshire Building Society
Hello June,
Thank you for your positive feedback. It is lovely to hear about your recent experience. 🙂
Kind regards.
Antwort von Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards.
Clear and professional
Clear and professional in each interaction with their clients. Their costumer service is excellent and has a quick response time. So you are not waiting on the phone for hours before speaking to a member of staff.
2. Oktober 2026
Antwort von Yorkshire Building Society
Hello Danny,
Thank you for your positive feedback.🙂
Kind regards.
A positive experience of opening a new…
A positive experience of opening a new ISA account. Straightforward and easy.
25. September 2026
Antwort von Yorkshire Building Society
Hello Mrs H,
Thank you for your positive feedback.
Kind regards.
Excellent customer service and rates.
A proper building society that seems to care more about its customers and community than profits. Offers competitive rates and delivers on promises including an actual working app that's not too complicated. Well done.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Yorkshire Building Society
Hello Bob,
Thank you for sharing your positive feedback!
Kind regards. 🙂
Choosing a new account
The lady we dealt with listened to what we needed and gave us the different options available which helped us chose.
Very friendly and efficient
27. September 2026
Antwort von Yorkshire Building Society
Hello Jean,
Thank you for your positive feedback. This is greatly appreciated.
Kind regards.
Antwort von Yorkshire Building Society
Hello Ms Sparkes,
Thank you for your feedback.
Kind regards.
Sweetie was very informative and…
Sweetie was very informative and helpful with the whole process. Very nice atmosphere within the branch
25. September 2026
Antwort von Yorkshire Building Society
Hello Christina,
Thank you for your feedback. 🙂
Kind regards.
Polite staff,easy to understand,very…
Polite staff,easy to understand,very efficient and,certainly knew their job. Chichester branch
1. Oktober 2026
Antwort von Yorkshire Building Society
Hello Carol,
Thank you for sharing this positive feedback.🙂
Kind regards.
So funktioniert Trustpilot
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