Had a mortgage offer recently and had the purchase fall through and needed to get a replacement property arranged. Absolutely everyone we dealt with along the way has been perfect. So incred... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The surprising thing after being guided through the initial process as a new customer, was that I could still have a passbook. Melissa put me completely at ease, as an older person my expectation was... Mehr ansehen
I needed to fransfer some funds for an emergency purchase after my car broke down. Found YBS let me down by delaying the transfer which will cause me to lose another off work. Pkus the extra, un... Mehr ansehen
Unternehmen hat geantwortet
I called in to see if I could open a Loyalty ISA as a long standing customer of YBS over many years. It was nearest branch in Woking. I was attended by Penelope Doyle the Customer Consultant who exp... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Kontaktinformationen
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Vereinigtes Königreich
- www.ybs.co.uk
4,7
Hervorragend
11 165 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Yorkshire Building Society
Hello,
Thank you for your positive feedback.
Kind regards.
Excellent service from the lady at the…
Excellent service from the lady at the counter at the Abergavenny Branch. Very efficient and friendly. It’s so nice to be able to speak to a person. Internet banking is so impersonal and you can’t always get your questions answered.
24. September 2026
Antwort von Yorkshire Building Society
Hello,
Thank you for sharing your positive feedback regarding your recent branch visit. This is lovely to hear. 🙂
Kind regards.
Very friendly relaxed and informative…
Very friendly relaxed and informative advise with no pressure. The delight of sitting down to chat about my finances and savings at a local branch with a real! person with Knowledge and experience was so reasurring.
23. September 2026
Antwort von Yorkshire Building Society
Hello,
Thank you for sharing this positive feedback. It is greatly appreciated. 🙂
Kind regards.
Easy to set up an account
Easy to set up an account. Easy to edit details of the account. Very good security. Helpful support.
30. September 2026
Antwort von Yorkshire Building Society
Hello Vaughan,
Thank you for your positive feedback. 🙂
Kind regards.
I have just opened a deposit account…
I have just opened a deposit account and already being fired with nonsense emails - Keep comms at a min please and use common sense, supposedly a Yorkshire trait.....Ha Ha Ha
27. September 2026
Antwort von Yorkshire Building Society
Hello Owen,
Thank you for your feedback which is greatly appreciated!
Kind regards.
Antwort von Yorkshire Building Society
Hello Bhavna,
Thank you for your positive review. 🙂
Kind regards.
Antwort von Yorkshire Building Society
Hello Christopher,
Thank you for your positive feedback.
Kind regards.
The customer service that you receive…
The customer service that you receive from this comany is amazing. Katherine in Dewsbury & Christine in Wakefield are just fabulous. Refreshing to feel valued as a customer!
28. September 2026
Antwort von Yorkshire Building Society
Hello Ms Carter,
Thank you for providing this lovely feedback. I will ensure that it is passed on to the branch.
Kind regards,
Unique ?
Only bank or Building Society that has two different account numbers for one account,8 digits and 10 digits,causes frustration not being sure which to use when trying to transfer money from YBS to another bank.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Yorkshire Building Society
Hi there,
We’re really sorry to hear about your recent experience. Social media isn’t secure, so we can’t help with your query or complaint here. However, you can get in touch with us in a few other ways:
Give us a call on 0345 120 0100.
Visit one of our branches or agencies https://www.ybs.co.uk/contact-us/branch-finder
Fill out our online complaint form https://www.ybs.co.uk/contact-us/help-us-improve#make-a-complaint
Send us a secure message through your account (if you’re registered online with us).
We’re here to help and look forward to resolving this for you soon!
YBS are beginning to be like all of the…
YBS are beginning to be like all of the other financial institutions, that is they want you to go online and not speak to a person. Very sad I will be moving my 125k when my fixed accounts mature as they no longer answer phone aclls for a very very very long time instead playing recorded messages to go online or use there app
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Yorkshire Building Society
Hi there,
We’re really sorry to hear about your recent experience. Social media isn’t secure, so we can’t help with your query or complaint here. However, you can get in touch with us in a few other ways:
Give us a call on 0345 120 0100.
Visit one of our branches or agencies https://www.ybs.co.uk/contact-us/branch-finder
Fill out our online complaint form https://www.ybs.co.uk/contact-us/help-us-improve#make-a-complaint
Send us a secure message through your account (if you’re registered online with us).
We’re here to help and look forward to resolving this for you soon!
Recommended.
Very friendly and efficient staff at Ripon branch. Setting up my new account was quick and easy. I could even use a passbook, thus avoiding the risks of the internet. Everything was just as I would have wished. Well done!
27. September 2026
Antwort von Yorkshire Building Society
Hello,
Thank you for providing this lovely feedback. I will ensure that it is passed on to the branch.
Kind regards,
Very good advice and help opening…
Very good advice and help opening necessary accounts. The advisor was very knowledgeable and friendly. Excellent customer service
27. September 2026
Antwort von Yorkshire Building Society
Hello Francoise,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Antwort von Yorkshire Building Society
Hello Nicola,
Thank you for your feedback, which is greatly appreciated!
Kind regards.
The Service was good the young lady…
The Service was good the young lady who served me managed to find a spot in a busy timetable to enable me to join the Building Society ( I don't come into the city centre often). She was thorough covering all the detail I needed to invest in the Society Including on line banking and the range of accounts.
Cardiff Central
25. September 2026
Antwort von Yorkshire Building Society
Hello Mr Cartwright,
Thank you for your feedback, which is greatly appreciated! Could you tell us which branch or agency you visited? I would love to pass on your comments!
Kind regards.
Antwort von Yorkshire Building Society
Hello Mr Keene,
Thank you for your feedback, which is much appreciated!
Kind regards.
I was very pleased with the interest…
I was very pleased with the interest available on a one year savings bond. The staff were extremely helpful in starting up my account and explaining how to transfer money into my new savings bond. The whole atmosphere was calm and very pleasant.
26. September 2026
Antwort von Yorkshire Building Society
Hello Lesley,
Thank you very much indeed for your feedback, which is greatly appreciated! Could you let us know which branch or agency you visited? I would love to pass on your comments!
Kind regards.
Antwort von Yorkshire Building Society
Hello Karen,
Thank you for your feedback, which is greatly appreciated. Could you tell us which branch or agency you visited? I would love to pass on your comments!
Antwort von Yorkshire Building Society
Hello!
Thank you for your feedback, which is much appreciated!
Kind regards.
Excellent and knowledgeable service by…
Excellent and knowledgeable service by Emma at the Doncaster branch.
26. September 2026
Antwort von Yorkshire Building Society
Hello Mrs Bilson,
Thank you very much indeed for your feedback, which I have forwarded to Emma's manager - I am sure they will be delighted to read it!
Kind regards.
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