The surprising thing after being guided through the initial process as a new customer, was that I could still have a passbook. Melissa put me completely at ease, as an older person my expectation was... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had a mortgage offer recently and had the purchase fall through and needed to get a replacement property arranged. Absolutely everyone we dealt with along the way has been perfect. So incred... Mehr ansehen
Unternehmen hat geantwortet
I needed to fransfer some funds for an emergency purchase after my car broke down. Found YBS let me down by delaying the transfer which will cause me to lose another off work. Pkus the extra, un... Mehr ansehen
Unternehmen hat geantwortet
I called in to see if I could open a Loyalty ISA as a long standing customer of YBS over many years. It was nearest branch in Woking. I was attended by Penelope Doyle the Customer Consultant who exp... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Kontaktinformationen
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Vereinigtes Königreich
- www.ybs.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Branch in Lincoln very helpful also…
Branch in Lincoln very helpful also bearevement team when there were issues.

Antwort von Yorkshire Building Society
Selby office.
First and foremost, thanks to YBS for maintaining a presence on the High Street.
The icing on the cake? It was a pleasure to meet the very helpful and knowledgeable members of the society's staff in its Selby office.

Antwort von Yorkshire Building Society
Fantastic customer service
Fantastic customer service. Popped into enquire opening a new account and the assistant explained all options. Very patient and knowledgeable. No need for appointments. Very straightforward.

Antwort von Yorkshire Building Society
The process and instructions are clear.
The process and instructions are clear.
Online service is efficient.

Antwort von Yorkshire Building Society
Everything was handled very…
Everything was handled very professionally by Andrew Sumner from start to finish

Antwort von Yorkshire Building Society
Polite,courteous and welcoming staff…
Polite,courteous and welcoming staff are really helpful.

Antwort von Yorkshire Building Society
Very friendly welcoming and very…
Very friendly welcoming and very willing to give advice.

Antwort von Yorkshire Building Society
Person to person transaction
Brilliant to walk into the YBS and open ISAs with no problem at all. The lady dealing with our transaction was very professional and friendly. Such a relief after attempts at online deals with other places led to nowhere but total frustration.

Antwort von Yorkshire Building Society
I had a very pleasant interaction &…
I had a very pleasant interaction & will be encouraging family & friends to join up with the Yorkshire building society.

Antwort von Yorkshire Building Society
Each and everyone I spoke to were well…
Each and everyone I spoke to were well informed and explained everything clearly and showed great patience. I highly commend your staff training and will recommend your service to all my friends.well done to all.

Antwort von Yorkshire Building Society
Knowledgeable staff who informed me of…
Knowledgeable staff who informed me of my options. Smooth process great customer service experience 😊

Antwort von Yorkshire Building Society
Shugra I believe was the name of the…
Shugra I believe was the name of the lady that very efficiently opened my accounts with your building Society.

Antwort von Yorkshire Building Society
The staff at Solihull branch were so…
The staff at Solihull branch were so helpful and friendly, everything was explained any questions asked were answered with professionalism top rate 5*

Antwort von Yorkshire Building Society

Antwort von Yorkshire Building Society

Antwort von Yorkshire Building Society
YBS keep introducing accounts with higher rate interest
YBS have good interest rates compared to other providers and I have been with them since 1996. My complaint is that they keep introducing new accounts with higher interest rates, especially for ISAs. I have Fixed Rate ISAs with them and cannot transfer to the higher rate accounts as I would lose 90 days' interest. Very annoying! I think you should let customers transfer Fixed Rate ISAs to better interest rate accounts with you without losing interest. Otherwise they are excellent.

Antwort von Yorkshire Building Society
Transferred my low interest rate ISA to…
Transferred my low interest rate ISA to YBS. The actual transfer was easy to do online and only took a few days
A follow up phone call from YBS was made too to make sure I was satisfied
We are now going to move another to them

Antwort von Yorkshire Building Society
Waste of time
Tried to overpay a mortgage in Norwich branch. Given wrong information more than once. Wasted my time. Very amateur.

Antwort von Yorkshire Building Society
How lovely to talk to a real person
How lovely to talk to a real person. Such a helpful lady who explained everything clearly in view of my elderly years ! I would direct my friends her way if they need financial advice.
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