Yorkshire Housing Bewertungen 

531
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ronnie and Karen were an absolute pleasure. Ronnie led us through from the original offer phone call all the way up to the move in day and he's a really lovely gent, really friendly, easy to communica... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Would like to thank Ronnie and Karen for fabulous care and service they have provided myself ,must admit Ronnie was really helpful and funny 😁 and helped me settle into my new home with Yorkshire Ho... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have recently contacted Yorkshire Housing durle to a very delicate family matter. I spoke with a young girl called Jade. Her empathy and understanding deserves praise. I honestly belive she really c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Birkby Croft is a welcoming place - a place that feels like home, my grandad finds it comfortable and has made many friends whilst he’s been here. It has a great communal lounge, which is ideal for so... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wohnungsgesellschaft

Vom Unternehmen geschrieben

Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

531 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(531)

185 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Report a repair November 25

Report a repair November 25, 2 surveyors came to look at it, Feb 26 still no work done. Call again March 17th, to be given no update. Asked to put in a complaint, offered a £30 gift voucher for the length of time it had taken to do the repairs, I was told I could only accept the gift voucher if I withdrawn the complaint. Needless to say I did not accept thr gift voucher

17. März 2026
Bewertung ohne vorherige Einladung
Yorkshire Housing-Logo

Antwort von Yorkshire Housing

Hi Mandy, we’re really sorry to hear about the experience you’ve had with the repair work. We’ve passed this on to the relevant team so they can look into it, and someone will be in touch with you soon. We hope we can get this resolved for you as soon as possible. Thanks, Shuang

Bewertet mit 5 von 5 Sternen

The man that call was very good

The man that call was very good

3. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Housing

Hi Catherine, thank you for your 5 star review. We're glad you had a great experience with us! Shuang

Bewertet mit 5 von 5 Sternen

Lorna spolverato

Lorna spolverato, thank you so much for your quick and speedy and understanding of our situation, dealt with care and professionalism. Thanks again.

11. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Housing

Hi Elizabeth, thank you for your 5 star review. We're so glad Lorna was able to help! Shuang

Bewertet mit 1 von 5 Sternen

Having held over £900 of my money…

Having held over £900 of my money stating I have to be a month in credit with my rent ( not mentioned on my tenancy agreement) I have had to issue court summons to receive my funds back. I have been passed from pllar to post over the last couple of months and I would definitely not recommend them to anyone. I have been a resident since 2007 but the just seem to think they can shit on us and thus time they have shit on the wrong one !!

9. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Housing

Hi Rocky, we're really sorry to hear your experience, and we want to get this sorted for you. We can see that our team spoke with you yesterday to try and help resolve the matter, but the call was disconnected. Our team has since emailed you and asked for a bit more information so we can get this sorted as soon as possible for you. If you still feel that the issue hasn't been dealt with properly, we do have a complaints process you can go through either by calling us or by filling in a form on our website https://www.yorkshirehousing.co.uk/your-home/customer-feedback/#customerfeedbackform. I hope we’re able to resolve it soon. Thanks, Shuang

Bewertet mit 5 von 5 Sternen

Lorna Spolverato Was brilliant

Lorna Spolverato Was brilliant, very understanding and compassionate, professional too

9. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Housing

Hi Amanda, thank you so much for your lovely review. We're really pleased Lorna was able to help! Shuang

Bewertet mit 5 von 5 Sternen

Lovley lady easy to speak to let's you…

Lovley lady easy to speak to let's you talk and she answered any questions we had

4. März 2026
Bewertung ohne vorherige Einladung
Yorkshire Housing-Logo

Antwort von Yorkshire Housing

Hi Ema, thank you for your lovely review. We're glad you had a great experience with us! Shuang

Bewertet mit 5 von 5 Sternen

Philippa was incredibly helpful today…

Philippa was incredibly helpful today while assisting me with an ongoing issue that is still being resolved. She took the time to contact all the relevant people and was very patient and supportive throughout. Her help was very much appreciated.

6. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Housing

Hi Mandy, thank you for the 5 star review. We're really pleased to hear Philippa help you with such patience and being so supportive. She'll be very happy to see your lovely feedback! Shuang

Bewertet mit 5 von 5 Sternen

5*++ for Lauren!!

I was dealt with an absolutely unbelievable woman called Lauren Middleton. She is a credit to your association and the way she dealt with me was astonishing. The efficiency, communication and all round support I’ve been given by her in such a short space of time is immense, thankyou so much for your support she’s been wonderful!! Xx

6. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Housing

Hi Leah, thank you so much for your lovely feedback. We're chuffed to hear Lauren was able to give you such great support! Shuang

Bewertet mit 5 von 5 Sternen

Just wanted to thank Ellie Moxon

Just wanted to thank Ellie Moxon. She has been wonderful and very helpful. She explained everything to us thoroughly. Ellie has been a saviour for us. Thanks once again

6. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Housing

Hi Roman, thank you for taking the time to share your positive experience with us. We're so glad Ellie was able to help! Shuang

Bewertet mit 5 von 5 Sternen

Had a lovely lady she was very polite

Had a lovely lady she was very polite

4. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Housing

Hi Alaina, thank you for the 5 star review. We're really glad you had a great experience with us! Shuang

Bewertet mit 5 von 5 Sternen

I found Mia and staff helpful and…

I found Mia and staff helpful and patient guiding me through all the different paperwork and questions needed to forward my housing application with success I am looking forward to becoming a tenant

23. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Housing

Hi Angie, thank you for your lovely feedback. We're so glad Mia and the team were able to help! Shuang

Bewertet mit 5 von 5 Sternen

I’d like to say a big thank you to…

I’d like to say a big thank you to Joanne, the representative who helped me get my under-sink plumbing issues sorted. She was incredibly thorough, professional, and genuinely helpful throughout the whole process, making what could have been a stressful situation feel much more manageable.

I’d also like to give a huge thanks to the plumber from Bradford who came out to fix the problem. He truly went above and beyond to make sure everything was resolved properly in my home. His hard work and dedication did not go unnoticed.

Excellent service from start to finish — much appreciated!

13. Februar 2026
Bewertung ohne vorherige Einladung
Yorkshire Housing-Logo

Antwort von Yorkshire Housing

Hi Caroline, thank you for taking the time to share your positive experience with us. We’re so glad Joanne and our plumber were able to get everything sorted for you! Shuang

Bewertet mit 1 von 5 Sternen

Can’t even pay rent on the official…

Can’t even pay rent on the official website.keeps crashing. Can’t set up a direct debit without giving info to a questionable person. Yet I’m sure I’ll be the bad guy the one in the wrong.

27. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Yorkshire Housing

Hi Pete, we'd really like to speak to you about your experience so we can look into the payment issue you've raised. I've sent through a request for more info through Trustpilot if you could please reply to that with your details so we can give you a call. Thanks, Shuang

Bewertet mit 5 von 5 Sternen

I spoke with a lovely lady called Ellie…

I spoke with a lovely lady called Ellie Moxon. She was so helpful in every way possible!

26. Februar 2026
Bewertung ohne vorherige Einladung
Yorkshire Housing-Logo

Antwort von Yorkshire Housing

Hi, thank you for your 5 star review. We're really glad Ellie was so helpful and made your experience so positive! Shuang

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service

26. Februar 2026
Bewertung ohne vorherige Einladung
Yorkshire Housing-Logo

Antwort von Yorkshire Housing

Hi Suzanne, thank you for your 5 star review. We're very pleased to hear you received great customer service from us! Shuang

Bewertet mit 5 von 5 Sternen

I spoke with Ellie and she was so nice…

I spoke with Ellie and she was so nice and helpful, a credit to her team.

26. Februar 2026
Bewertung ohne vorherige Einladung
Yorkshire Housing-Logo

Antwort von Yorkshire Housing

Hi Leah, thank you for your lovely feedback. We're so glad Ellie was able to help! Shuang

Bewertet mit 5 von 5 Sternen

We have been really impressed with…

We have been really impressed with Yorkshire housing especially Vicky bennison she's has been exceptional in her roll

26. Februar 2026
Bewertung ohne vorherige Einladung
Yorkshire Housing-Logo

Antwort von Yorkshire Housing

Hi Alan, thank you for your 5 star review. It's great to hear Vicky has been exceptional in supporting you! Shuang

Bewertet mit 5 von 5 Sternen

Yorkshire housing

Yorkshire housing
Ellie Moxon you have been first class and amazing ,
Excellent communication and compassion .
I cannot thank you enough for your help and over all
Have made my experience first class …

26. Februar 2026
Bewertung ohne vorherige Einladung
Yorkshire Housing-Logo

Antwort von Yorkshire Housing

Hi Sarah, thank you for taking the time to share your positive experience with us. We're so pleased Ellie was able to support you with such compassion and provided the help you needed! Shuang

Bewertet mit 5 von 5 Sternen

Amazing experience

Amazing experience

25. Februar 2026
Bewertung ohne vorherige Einladung
Yorkshire Housing-Logo

Antwort von Yorkshire Housing

Hi Rosey, thank you for your 5 start review. We're really pleased that you've had a such positive experience with us! Thanks, Shuang

Bewertet mit 1 von 5 Sternen

Advertised as a charitable housing…

Advertised as a charitable housing association. However, the quality of emails are borderline rude and not very empathetic. I believe the organisation is misleading.

25. Februar 2026
Bewertung ohne vorherige Einladung
Yorkshire Housing-Logo

Antwort von Yorkshire Housing

Hi, we’d really like to speak with you about your experience so we can look into the issues you’ve raised around email communications. I've sent through a request for more info through Trustpilot if you could please reply to that with your details so we can give you a call. Thanks, Shuang

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