Young Driver Bewertungen 

7 456
•
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent way to help prepare your youngster for when old enough to drive properly, but equally good as a gift or treat. We have so far purchased 5 x 1 hour sessions for our 14 years old Grandson, a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Lovely, kind and respectful instructors: I was really impressed. It was all very well organised at Milton Park and Ride, Cambridge - and my son had an amazing time driving an actual car! A gift from... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our daughter had three sessions with Young Driver prior to getting her provisional licence. It allowed her to build some confidence in a safe environment without other road users to worry about. Once... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great venue and excellent instructor . My child enjoyed every moment and learned alot in a hour. His confidence is much better driving a car now. Would really recommend young drivers to anyone

Unternehmensdetails

  1. Fahrschule

Vom Unternehmen geschrieben

Behind the wheel of a Suzuki Swift or similar vehicle, kids over 9-years-old can have their first taste of proper driving in a safe environment, on private land with a specially trained professional driving instructor and in a dual-controlled car. They’ll learn how to change gear, steer, manoeuvre, tackle junctions and so much more! Little ones aren’t forgotten, younger drivers aged 4-9 can also have fun and learn the basics of driving in our specially designed, and built by us, Firefly Sports electric supercars. We have 70+ venues across the UK, so you're likely to find a Young Driver venue conveniently located near you. With more than 1.4 million lessons delivered and 14 years of experience, we are the leading under 17 driving school in the world. Fun, safe and memorable are our main keywords and we’ll make sure those apply to your youngster’s lesson every single time they have a driving lesson with us.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

7456 Bewertungen

5 Sterne
4 Sterne
3 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 93 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,6

Alle Bewertungen

(7 456)

481 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great experience

Great experience. Easy to book online. Good venues. Lots of discounts offered. Four lessons in and my 11 year old is driving a manual car independently, able to manoeuvre, hill start, park, manage roundabouts and junctions. The instructors are fantastic, patient and friendly.

25. Juli 2026
Bewertet mit 5 von 5 Sternen

Young Driver a good experience

I booked a session with young driver for my grandson to give him a tasty of what is required to learn to drive. The session was conducted professionally and was very rewarding, my grandson enjoyed every minute and has a lot more confidence and would like to have more drives.

25. Juli 2026
Bewertet mit 5 von 5 Sternen

A great experience for my two kids.

Excellent! Both my kids came back saying how much fun they had had in the 1 hour driving session. They loved it and want to do it again. Instructors were very kind, polite and helpful and really built up confidence. Excellent feedback after the session as well.

29. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Utterly disappointed

Utterly disappointed.

I booked this for my granddaughters 14th birthday. We paid for the in car camera recording.

The instructor was 7 minutes late and called out the wrong number. Had we not been attentive to his error we would have waited even longer. He then spent another 5 or so minutes on his phone in the car trying to locate the in car camera mount.

The lesson finished on the hour so as not to be late for the next child, we had around 15 minutes lost from our drive !

The car camera mount was not found and no recording took place. My granddaughters grandma couldn't make the journey due to poor health, this was one of the reasons we opted for the recording as well as being able to look back on the day in the future, capturing that first moment.

This was denied us due to really poor organisation. What should have been a happy day was soured by this lack of attention to detail.

I talked to one of the company reps at the end to explain what happened and I was told that she would take care of the £19 refund, which could take upto 7 days.

As I leave this review 11 days later, no refund has been given and no email apology for their lack of providing a service we requested.

So, if you have a complete lack of regard for your child's happiness, if you don't really care about the finer details, if you're nonchalant when it comes to companies not following up on their promises, then by all means book with these people.

If however, you do care, then book elsewhere.

19. Juli 2026
Bewertung ohne vorherige Einladung
Young Driver-Logo

Antwort von Young Driver

Hello,

We are really sorry to read your review and to hear that your granddaughter’s special birthday experience did not meet expectations.

This is clearly not the standard of service we aim to provide. We appreciate how important the in-car recording was for you and your family, particularly given the circumstances you have described, and we completely understand your disappointment that this could not be delivered on the day.

We also apologise for the delay at the start of the lesson and the time taken trying to locate the camera mount. Our sessions are carefully scheduled, and this should not have impacted your granddaughter’s driving time. Your feedback has been shared with the team to ensure this is addressed and does not happen again.

In relation to the recording, as this is an optional extra, we do of course refund this where it cannot be provided. We are very sorry to hear that you have not yet received this, as it should have been processed promptly. Please could you contact us directly at info@youngdriver.com with your booking details so we can urgently investigate and ensure this is resolved for you without further delay.

We do genuinely regret that what should have been a memorable and happy occasion was affected, and we appreciate you taking the time to bring this to our attention.
We look forward to hearing from you.

Many thanks,

Charlotte

Bewertet mit 5 von 5 Sternen

Very well run and organised

Very well run and organised, my 10 year old Grandson really enjoyed it. Dave his instructor was very professional and put him at ease. I have booked more lessons and would highly recommend!

26. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent team of people

Excellent team of people, super friendly and professional. Both my boys have benefited from Young Driver sessions and have needed half the number of real driving lessons and both passed first time. A great experience and highly recommend!

19. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Could be better.

Instructor this time around was excellent. Booking staff and I assume event organiser/coordinator were far from it. Session this time around was delayed by a couple of hours as opposed to being cancelled as it was on our first booking. (Instructor illness is the standard line of communication for this). As we'd booked before it was a case of "thanks for turning up" thereafter they are only interested in getting you to book more sessions rather than focusing on the one you had booked! Good driving experience for my son, not a great experience overall.

12. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Vouchers bought at full face value worthless after just 9 months

Bought 2 £99:99 vouchers for Xmas 2024 for my eldest soon to be 17. Few dates available, but he did one just before turning 17 in June, didn’t enjoy it as he said the instructor was doing almost all the pedal work which was the primary reason for this experience - felt he was being kept up with flow as so many others using same course. He didn’t want to go back and passed his test in November. Thought we’d try again with the other voucher for my younger son but not being overly familiar with two vouchers we’d only seen once, on retrieval found you have to book within 9 months, which is very unusual as experience vouchers typically last for 2 years and pretty tight considering how few dates are available. Bought a full price experience voucher just so that we had something to give at Xmas and the £99:99 went into the till with no associated costs to the operation then cancelled which is unjustifiable - be wary!

12. Juli 2026
Bewertung ohne vorherige Einladung
Young Driver-Logo

Antwort von Young Driver

Hi Andrew,

Thank you for your feedback.

Our instructors always tailor each lesson to the child's confidence and ability. In the early stages, they may need to assist with the pedals or other controls to keep the lesson safe while helping the child build confidence. As they progress, the instructor gradually hands over more control. We're sorry to hear your eldest son didn't enjoy his session.

Regarding the voucher, our gift vouchers are valid for 9 months from the date of purchase. This validity period is clearly stated on the voucher purchase page, in our Terms & Conditions, and in the booking confirmation email. We understand this may not have suited your circumstances, but we do aim to make the expiry date as clear as possible.

We're pleased to hear your eldest son went on to pass his driving test and wish him many years of safe driving.

Many thanks,

Charlotte

Bewertet mit 1 von 5 Sternen

Experience not fulfilled

We travelled for over an hour for my 11-year-old daughter to take part in the Young Driver fire engine experience she’d been given as a Christmas present. She had been so excited for months, so it was incredibly disappointing when we arrived and were told the fire engine wasn’t working.

I understand that mechanical issues can happen, but the way it was handled was really poor. The instructor was dismissive and showed no empathy at all, simply saying, “I can’t make it go,” with no apology or acknowledgement of how upset my daughter was.

She was offered a drive in a standard car instead, which we accepted so the trip wasn’t a complete waste. However, this wasn’t an equivalent experience — she has already driven one of your standard cars before, much closer to home. We made the long journey specifically for the fire engine experience, so the whole day felt like a huge letdown.

After her session, we spoke to the mechanic who said it looked like a charging issue and that he expected it to be fixed within about 20 minutes. We passed this on to the on-site manager, Dean, but he dismissed it outright, saying it would take all day to fix without even checking. His attitude was abrupt and unhelpful, and there was no effort made to see if the situation could be resolved.

Overall, a very disappointing experience, mainly due to poor customer service and lack of communication. I would not recommend based on this experience.

12. Juli 2026
Bewertung ohne vorherige Einladung
Young Driver-Logo

Antwort von Young Driver

Hi Ruth,

Thank you for taking the time to leave your feedback. We're very sorry to hear that your experience was not up to our usual standards, especially after your daughter had been looking forward to the Fire Engine Experience for so long.

As you mentioned, mechanical issues can unfortunately happen. However, we're sorry you were given the impression that the fault could be resolved quickly, as it required more extensive work than initially thought. We're also sorry to hear about the attitude and communication from our team. This is not the level of customer service we expect, and we'll be using your feedback as part of further staff training.

If there is anything further we can do, please don't hesitate to contact our team by email at info@youngdriver.com.

Many thanks,

Charlotte

Bewertet mit 3 von 5 Sternen

Friendly warning

My son had his first lesson over at lakeside. My husband arrived early to get parked and have my son there and ready with plenty of time but had to move as the car park they were using was changed 10 minutes before the lesson was due to start which wasn’t ideal and was only notified by text message. We paid for the in car footage package and my son was given a memory card when checking in. However when entering the car for his lesson he had forgotten all about it with the excitement of the lesson and unfortunately the driving instructor did not mention it or ask for the memory card so the lesson was not recorded which was extremely disappointing as this was a birthday present and we wanted to see him and show the footage to family.
My son loved the lesson and came out beaming. He said his instructor was very nice and thoroughly enjoyed the experience. My advice is to make sure your child gives the memory card over if you pay for the in car footage and not rely on the instructor and be prepared to change location last minute if using lakeside.

11. Juli 2026
Bewertung ohne vorherige Einladung

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