I logged an issue online via a support forum. Within 30 mins I was contacted by Robyn. Very helpful and knowledgeable. 2 emails later I was backup and running. Exceptional support.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Brilliant, genuinely struggle to find fault with it so far and I've been on it for just over a year. Definitely does encourage me to take some 'me time' and look after myself, which means the rewards... Mehr ansehen
Unternehmen hat geantwortet
YuLife support is honestly class. Spoke with Jade first and she was an absolute star — super friendly and full of good tips. Yuri jumped in as well and kept the same great vibe going. Both of them ma... Mehr ansehen
Unternehmen hat geantwortet
Love the app, very motivating and amazing rewards! Like a game, but with lots of benefits- most important the ones health related. I also want to mention the swift support from the customer service... Mehr ansehen
Unternehmensdetails
- B2B-Dienstleistungen
- Personalberatung
- Einkommensversicherung
- Versicherungsgesellschaft
- Lebensversicherung
Vom Unternehmen geschrieben
Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.
Kontaktinformationen
The Yuniverse, 12 Mallow St, EC1Y 8RQ, London, Vereinigtes Königreich
- hello@yulife.com
- www.yulife.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Quick response to issue
Quick response to issue, very helpful. I am a team leader at work and the service provided to colleagues in need has also been very good

Antwort von YuLife
I love how fast and effective your…
I love how fast and effective your communication system is. I also love the positive motivation you give. YuLife becomes apart of my daily life that helps with my wellbeing.

Antwort von YuLife
Yu Life is a great asset to our…
Yu Life is a great asset to our business, and the team at Yu Life are all fab. I would like to say a special thank you to Jade who I contacted via the "chat" function. She was helpful patient and informative, and we did solve our problem in the end. Thank you Jade.

Antwort von YuLife
Thanks to my workplace
Thanks to my workplace, I have access to YuLife, and I'm really impressed. The interface is user-friendly, and it offers plenty of ways to gather yucoins that can be exchanged for vouchers and other exciting rewards. Highly recommend it!

Antwort von YuLife
Products and services offered are great…
Products and services offered are great as an offering with the app and fits into leading a healthier life.
However they let themselves down in communication or lack of it, at times they need chasing when there are queries and there seems a lack of ownership to deal with queries to a satisfactory level.

Antwort von YuLife
I made an enquiry with YuLife and asked…
I made an enquiry with YuLife and asked a question. MY question was answer with minutes. What stood out for me through was the fact that the Lady at YuLife followed up my enquiry by asking if I had managed to sort my issue.

Antwort von YuLife
Counting steps
Had an issue with steps being counted. Yulife looked into it thoroughly, kept me informed, tried various things until it was resolved. Excellent.

Antwort von YuLife
Your team were patient and understanding and helpful
Your team were patient and understanding

Antwort von YuLife
It was seamless and straightforward
It was seamless and straightforward. Very helpful.
Yulife Greatlife
Elisabeth was great and solved my issue without giving up. Thank you
Really is an easy app to use
I get access to YuLife through my employer and I think its great, very easy to use and lots of opportunities to earn yucoins to convert to vouchers and other fun things.
Would definitely.
Helping in engaging in different…
Helping in engaging in different activities, i love youdoku now, before i was doing less exercise, i had a faint idea of meditation- now i have more knowledge of it and i just love it . Thank you Youlife💕
Poor customer service and no accountability from YuLife
I received several £40 Apple Gift Cards through YuLife, but one was automatically added to my Apple account without asking for confirmation. I couldn’t use it in-store or online for my phone repair and had to pay in cash.
I’ve spent weeks contacting YuLife, Runa, and Apple, and none of them have taken responsibility. YuLife even admitted that Face ID can automatically redeem the card but still refused to replace or refund it.
Their complaints team said it’s “beyond their control,” even though the voucher was issued through their own rewards platform. I’ve now had to escalate this to the Financial Ombudsman Service.
Very disappointed if something goes wrong, YuLife offers no real help or accountability.

Antwort von YuLife
I love it
I love it.Have challenges,bonus challenges for more points and meditation is very plesunt.I never do meditation before i have this ap,but now i love it and is help me a lot to relax after long work and stressful day. Support line is very helpful and quick if you need help or have question. Very useful ap.

Antwort von YuLife
Outstanding service
Timely and efficient response to an issue with points not being received, and quick resolution.
Great app, activity motivation (in £) and customer service
The app works very well to provide motivation for quests to keep mind and body active. Points earned from quests can be converted to many discounts or gift vouchers. Customer support, if you should need it, is also first class.
Prompt no nonsense easy to talk to…
Prompt no nonsense easy to talk to sorted problem very quickly
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







