I logged an issue online via a support forum. Within 30 mins I was contacted by Robyn. Very helpful and knowledgeable. 2 emails later I was backup and running. Exceptional support.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Brilliant, genuinely struggle to find fault with it so far and I've been on it for just over a year. Definitely does encourage me to take some 'me time' and look after myself, which means the rewards... Mehr ansehen
Unternehmen hat geantwortet
YuLife support is honestly class. Spoke with Jade first and she was an absolute star — super friendly and full of good tips. Yuri jumped in as well and kept the same great vibe going. Both of them ma... Mehr ansehen
Unternehmen hat geantwortet
Love the app, very motivating and amazing rewards! Like a game, but with lots of benefits- most important the ones health related. I also want to mention the swift support from the customer service... Mehr ansehen
Unternehmensdetails
- B2B-Dienstleistungen
- Personalberatung
- Einkommensversicherung
- Versicherungsgesellschaft
- Lebensversicherung
Vom Unternehmen geschrieben
Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.
Kontaktinformationen
The Yuniverse, 12 Mallow St, EC1Y 8RQ, London, Vereinigtes Königreich
- hello@yulife.com
- www.yulife.com
4,9
Hervorragend
892 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Not great for small business
Not great for small business. The Analytics is only available when 10 or more employees have downloaded the app. We have 8 employees, so despite everyone downloading it, we're not able to access information that would be useful in determining how much use our employees are getting from the app. I think it will be something we end up cancelling soon.
15. Juli 2025
Antwort von YuLife
Thank you for taking the time to leave this feedback; we really appreciate it. To ensure employee privacy under GDPR, we're unable to provide analytics data in the portal for teams with fewer than 10 members. However, we want to make sure that teams of all sizes are getting the most out of YuLife, so we're looking into this to see how we can support you, and someone will reach out to you directly to discuss it.
YuLife is fun!
YuLife is a fun way of earning meaningful rewards whilst improving your well being. There are plenty of short term promotions which are imaginative and which encourage you to try different areas of well being. The app's interface is fun without being cringe or immature.
26. Juni 2025
Antwort von YuLife
Thank you for this fantastic feedback, Colin! We appreciate you 🥰
Helpful when had log on problems
Helpful when had log on problems. Quick to respond.
Great to not be bombarded with emails!
30. Juni 2025
Fantastic Fitness App that Really Works!
I can't praise YuLife more, the app was provided by my employer some time ago but I have only been using to the full for the last two months. I wish I got into it sooner because it's brilliant and has definitely encourage me to improve my fitness - I now walk more and have started cycling to work again after a long gap. I had a hip replacement in January (2025) and am having another in September, the app is helping me immensely in getting through the first operation and prepare for the second. The daily challenges are great; the voucher awards are a welcome bonus.
Sadly, my employer is withdrawing from the YuLife scheme, this is really sad but I'll continue to complete the daily challenges notwithstanding. The app/YuLife is so good I'd be more than happy to pay a personal subscription, to continue as now; regrettably this is not possible.
I wish all the YuLife team well, they are great!!
18. Juni 2025
Antwort von YuLife
Thank you John for this lovely review :) It's been a pleasure to have you in the Yuniverse, and I'm very glad to hear that you enjoyed it. Hopefully we will see you again in the future!
Step Query
I had a query about my steps not recording on YuLife Vs my Fitbit.
Fernanda was brilliant, even though it was after 10pm at night UK time. He went through and explain what the issue could be and followed it up the next day to ensure that everything was okay.
It was a lovely experience and all was resolved.
Fernanda - Many thanks - you put a smile on my face
25. Juni 2025
Antwort von YuLife
Thank you for taking the time to leave this lovely review 🤩 I've passed on your thanks to Fernanda :)
Good Initiative
Quite a good initiative for companies - Yucoin redemption covers a good range of brands as well.
11. Juni 2025
Bewertung ohne vorherige Einladung
My issue was resolved in a timely…
My issue was resolved in a timely manner and the assistant was lpatient and understandable to my non technical abilities.
AMAZING
24. Juni 2025
It's important that people know that you are there for you like I did.
Amy the lady I messaged she was very very helpful she sorted everything out for me when I was going to give up and just leave it. I am really grateful that she was able to sort it out for me. Thank you.
20. Juni 2025
Antwort von YuLife
Thanks for leaving Amy this lovely review; I've passed your message on, and I'm really glad everything was sorted for you 😊
Incredible company
Incredible company. App is incredible! Amazing work
19. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von YuLife
We appreciate you taking the time to leave this review, and we love having you onboard 🤩
Not getting any response
Not getting any response. Have called and left voicemails several times. No answer to an urgent query. Very poor customer service.
16. Juni 2025
Antwort von YuLife
I’m so sorry to hear this. This is not the service level we pride ourselves on, and we’re reviewing this incident internally to prevent any further issues.
My colleagues have reached out to you via email, so I hope we have provided you with all the support and information you need, but if there’s anything further we can do for you, please let me know.
Excellent help in sorting out a problem…
Excellent help in sorting out a problem that i had
9. Juni 2025
Antwort von YuLife
So glad to hear that everything got sorted, and we appreciate you leaving this review ☺️
This app is fantastic
This app is fantastic. It makes me move more. the Team at YuLife are very helpful. Quick response with all the info you need.
12. Juni 2025
Antwort von YuLife
We're so glad you're enjoying your YuLife experience! Thanks for taking the time to leave this lovely review; we're always here if you need us 🤩
I had a connectitivty issue with my App…
I had a connectitivty issue with my App and the team sorted it for me promptly with clear instructions on how to correct this. Great service!
2. Juni 2025
Antwort von YuLife
So glad to hear that everything got sorted; we're always here if you need us ☺️
the customer service was really great
6. Juni 2025
Antwort von YuLife
So pleased to hear this! We're always here if you need us 😊
It's fun, it's free and you get money!
It's fun, informative, and the cherry at the top you make free money every day with things you normally do on every day!
30. Mai 2025
Antwort von YuLife
It's great having you on board; thanks for taking the time to leave us a review! 💖
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.