Z1 Telecom Bewertungen 

211
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish. We have been with Z1 telecom for a while and just upgraded our phone system to the cloud version. Lots of new features inc phone app which will be very useful.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our engineer Mitch was very attentive to our needs and made sure everything was in order before leaving great service P.S sorry for my harshness 😂

Bewertet mit 5 von 5 Sternen

We have been with Z1 for many years now and any issue's we have ever had have been dealt with straight away. we have just been upgraded to the new cloud version of our system. we also upgraded ou... Mehr ansehen

Bewertet mit 5 von 5 Sternen

PROFESSIONAL FROM START TO FINISH Nothing is too much trouble. Mitch was always asking if we had any questions and showed/explained what we asked. Andy is just as nice making sure all the syste... Mehr ansehen

Unternehmensdetails

  1. Elektronik & Technologie

Vom Unternehmen geschrieben

Z1 Telecom providing businesses with voice and data solutions


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

211 Bewertungen

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4,9

Alle Bewertungen

(211)

26 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great experience

Great experience , super service and great staff. Mitch came and fit new phones and explained it ,ansewred all our quetions and even took the rubish with him ! Thak you all at Z1

2. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It’s always reassuring when an installation just works.

Z1 Telecom installed our new phone system and I’m happy to say the whole process was smooth from start to finish. Pre-install communication was clear, the team arrived on time, and the work was completed with no disruption to the business.
Mitch and Andy were professional, tidy, and thorough. Cabling and hardware were installed neatly, the system was configured correctly first time, and our numbers were ported without any hiccups. They gave our team a quick walkthrough before leaving, and calls, voicemail and desktop apps are all working as expected. Call quality is crisp and the handsets are easy to use.
It’s always reassuring when an installation just works. This one did. We’re pleased with the result and have no hesitation recommending Z1 to other businesses.

8. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Would give 7*

We have worked with Z1 for many years now and couldn't be happier with their service. We recently upgraded our system, the install team came and gave us two days of their time and couldn't have been more helpful, spending all the time needed explaining the new system to all staff.

Z1 are always on hand to help with any problems / technical queries over the phone, we look forward to using their services for many more years.

28. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Beware

The price verbally agreed with the salesman and the price on the contract were 2 completely different things, unfortunately we are now stuck in a very expensive contract for 7 years instead of 3. Two years into the contract and the system is still not working as promised. We were asked to take our last bad review down in return for a small reduction in price.

11. Juli 2025
Bewertung ohne vorherige Einladung
Z1 Telecom-Logo

Antwort von Z1 Telecom

Dear Richard,

Thank you for your feedback. We genuinely value all customer input—especially constructive criticism—as it helps us enhance our service and overall customer experience.

Following a thorough review of your concerns, we can confirm that a written quotation was provided to Debbie after the on-site sales meeting on 12th October 2022. The quotation was subsequently agreed upon, and the relevant contracts were signed on 2nd November 2022, ahead of installation on the 17th November 2022.

We believe we have been fully transparent throughout the sales order process. Furthermore, after multiple (free of charge) engineer visits to your site, we remain confident that the installed solution is operating as intended and without fault.
If you have any additional concerns or questions, please don’t hesitate to reach out. We’re here to help.

Kind regards,

Z1 Telecom

Bewertet mit 5 von 5 Sternen

Z1 Installation

Our engineer arrived on time to fit our new system, everything went smoothly with the installation. Catherine came onto site to ensure that everything was in order and that the installation had been completed. So much easier to deal with than our last providers.

7. Juli 2025
Bewertung ohne vorherige Einladung
Z1 Telecom-Logo

Antwort von Z1 Telecom

Dear Gaynor,

We appreciate your feedback!

We're glad to hear that you have found the process much smoother than your previous incumbent, we strive to deliver the highest quality of service for all our clients.

If you require anything in the future, please do not hesitate to get in touch

Thanks,

The Z1 Team

Bewertet mit 5 von 5 Sternen

Z1, The Best for Tele Communication Systems

We have worked with Z1 for many, many years, and they are excellent at what they do, from the sales team, the installation guys, and of course the support team, are just fantastic. The whole company seems to go that extra mile to help you. They do exactly, what it says on the tin.

If you are looking for a good solid company to fit your next tele communication system please look at Z1

7. Mai 2025
Bewertung ohne vorherige Einladung
Z1 Telecom-Logo

Antwort von Z1 Telecom

Dear Iain,

Thank you so much for your kind words!

We are very appreciative of your continued loyalty to us at Z1. As always, if you require any assistance, we're only a phone call or an email away

Thanks again,

The Z1 Team

Bewertet mit 5 von 5 Sternen

Z1 is a professional and friendly…

Z1 is a professional and friendly service, from the start to the installation, it has been outstanding.
We had very little disruption to the business when installing our new system, the switch over went very smoothly and Mitch was very friendly, polite and helpful. A very competent engineer.
He took time to go through training on the new system and answered all our questions.
I would not hesitate to recommend Z1 to any business.
Catherine has kept constant communication throughout and has called in to check we was happy with everything, nothing being too much trouble for her and would answer anything we needed to know.
It's so nice to have piece of mind that help and support is there if needed instantly, so thank you Z1 from Vicky and Chris.

22. April 2025
Bewertung ohne vorherige Einladung
Z1 Telecom-Logo

Antwort von Z1 Telecom

Thank you for your amazing review!

It always makes our day here when our high level of customer service is appreciated by our clients.

If you require any assistance in the future, we are just a phone call or email away!

Bewertet mit 5 von 5 Sternen

The Engineer turned up on time and…

The Engineer turned up on time and carried out the transfer with as little disruption as possible to our business. He was polite and friendly too.

2. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Z1 Telecom

Dear Lynn,

Thank you for your kind words, this has been passed onto our engineers.

Should you require any further assistance, please do not hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Not your ordinary telecoms provider

As a small business we decided to go with Z1 and from the get go they were fab.
No sales pitch or selling you an unnecessary system.
They actually listen to what you require and were extremely helpful offering us a system that would work for us whether in the office or out in the workshop; including robust phones.
But the support didn't stop there. Our existing broadband went down including phones; a quick call to them and they got an engineer out same day to install broadband to get us back up and running and advised us to get our provider to put a divert on calls.
They came the following week and installed our phones and the engineer Andy was great; showing us how to use the portal.
Catherine also phoned a few days later to come and see us to make sure we didn't need any help.
They couldn't have made the process any smoother if they tried. It's refreshing to not just be a number and have support on hand without having to sit on hold for hours.
The monthly cost is more than reasonable and the level of support is 2nd to none. I would highly recommend Z1 to any business looking for a reliable, friendly and affordable service. Thanks again.

13. Februar 2025
Bewertung ohne vorherige Einladung
Z1 Telecom-Logo

Antwort von Z1 Telecom

Dear Amy,

We are so appreciative of this review!

It's great to hear how happy you are with the cost and the level of service we provide. Your kind words have been shared with all of our staff.

Should you require any further assistance, please do not hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Amazing service!

Amazing service from start to finish. Fantastic company to deal with, from the first visit to the installation.

Staff are all so helpful.

18. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good service amazing people…

Very good service amazing people working mitch was amazing organised did everything i needed got done without me asking for it would definitely recommend this company.

30. Jänner 2025
Bewertung ohne vorherige Einladung
Z1 Telecom-Logo

Antwort von Z1 Telecom

Dear Zaid,

Thank you so much for your kind words!

If you need any assistance moving forward we are more than happy to assist.

Bewertet mit 5 von 5 Sternen

We are new customers and recently…

We are a charity based in Batley and are new customers. We have recently installed the digital phone system in our GRADE 2 listed large premises. The sales team suggested the system based on our requirements rather than pushing the sale. The gentleman known as Mitch, the installation engineer, was very professional and cooperative.
So far, it is value for money, however, we will comment on the aftersales services as we go along.

10. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Service!!!!

Mitch came to do our change over on Friday, He was really helpful, went through everything we needed to know, downtime was kept to a minimum, and the switch over was problem free. Z1 have been fantastic from the very beginning, there only a phone call away with any problems you may have, couldn't recommend them enough.

6. Dezember 2024
Bewertung ohne vorherige Einladung

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