I called in with no internet, and Amy had me back online in just minutes. She was so kind, patient, and clearly knew exactly what she was doing. Made a frustrating situation super easy!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really appreciate the timely responses and help received from people in Xiber. Being offline can be frustrating, but I truly enjoyed the service provided by all the team members.
Sensitive to customer concerns, Patient in listening to customer, And Tiana stayed in touch with me thru texting until I got home from work and after I got home, to trouble- shoot and connect my wi... Mehr ansehen
Raine made this experience quick and painless. She got me an appt for exactly when I needed it and also set me up with temporary internet until the technician appt.
Unternehmensdetails
Vom Unternehmen geschrieben
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services. Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service. On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Kontaktinformationen
1429 Chase Ct , 46032, Carmel, Vereinigte Staaten
- (888) 609-0681
- xperts@xiber.net
- xiber.net
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Nice service!!!
Really appreciate the timely responses and help received from people in Xiber. Being offline can be frustrating, but I truly enjoyed the service provided by all the team members.
I called in with no internet
I called in with no internet, and Amy had me back online in just minutes. She was so kind, patient, and clearly knew exactly what she was doing. Made a frustrating situation super easy!
Tiana
Tiana was very helpful and was able to resolve the issue very quickly.
Quick and respectful no complaints from…
Quick and respectful no complaints from me love the customer service
I received great assistance in…getting 5G back
I received great assistance in rebooting my internet since I didn’t have my 5G internet option. She was patient with me during the process.
EXCELLENT Customer Service!
Raine made this experience quick and painless. She got me an appt for exactly when I needed it and also set me up with temporary internet until the technician appt.
Easy set up for the 1Gig router igot…
Easy set up for the 1Gig router igot Laura was an amazing help thank you so much
She was extremely helpful
She was extremely helpful, nice the entire time, and was outstandingly patient with me through out the process.11/10
Tiana was very patient and helped…
Tiana was very patient and helped answer all of my questions
Remot Worker, No Internet!
Having internet out while working from home is stressful! Tiana was efficient and quick when helping me! I am back online quickly.
Tiana was texting me real time until my…
Tiana was texting me real time until my issue was resolved!
Quick solution with empathy
Quick solution with empathy
Tiana was extremely helpful
Tiana was extremely helpful, she went above and beyond to solve my issue. I would recommend her to help anyone in the future, and if i should have issues i hope to be helped by her again too. I could not be more thankful for her support
Raine was very helpful
Raine was very helpful and her instructions were very easy to follow
Tiana helped very well
Tiana understood the issue, reported it to the correct team to address it, and resolved the problem.
Support was great
Support was great! Very helpful and kind.
Thank you Xiber!
Tiana and Laura were super easy to work with and super helpful with getting me reconnected to my wifi when it went out.
Tiana was very patient with me...
tiana was great and very…
tiana was great and very helpful,answered all of my questions with easy and extremely helpful answers.
Thank you Raine!
Raine was very helpful and kind during our interaction!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








