I was able to QUICKLY get through to an Oncourse Home Solutions associate (Chris) who EFFICIENTLY and PROMPTLY took care of setting up with a local plumber. I was able to understand Chris, and he, al... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had a pipe leak in a wall behind the kitchen sink. Brandon from Oncourse came out to repair the leak after access was obtained. Brandon came when expected, was very efficient and got the job done... Mehr ansehen
Unternehmen hat geantwortet
Freddy Mendoza and his associate were wonderful. The repair of my washing machine was quick and clean. I was very impressed with Freddy. My machine doesn't grind anymore and goes through its cycles as... Mehr ansehen
Unternehmen hat geantwortet
The tech showed up to diagnose the problem. Disconnected the transformer from the furnace and did not reconnect it before leaving. He showed made things worse and left. Then lied and said he never dis... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Haushaltsversicherung
- Reparaturservice für Klimaanlagen
- Haushaltsgerätereparaturservice
- Kessel- und Heizungstechnik
- Klempner
Vom Unternehmen geschrieben
At Oncourse Home Solutions, we are a people-centric organization serving 1.4+ million customers across the U.S. A leader in the U.S. home warranty and home repair service industries, our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all.
Kontaktinformationen
1415 W Diehl Rd. Ste 270, 60563, Naperville, Vereinigte Staaten
- 1-888-801-5057
- awr.customersupport@oncoursehome.com
- yourhomesolutions.com
4,4
Hervorragend
256 Bewertungen
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They called when they said they would
They called when they said they would. They called the next morning to say they were on their way. They showed up on time and provided quick and efficient service!
15. April 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
QUICK and EFFICIENT
I was able to QUICKLY get through to an Oncourse Home Solutions associate (Chris) who EFFICIENTLY and PROMPTLY took care of setting up with a local plumber. I was able to understand Chris, and he, also, informed me of some other protection plans offered. Within 30 minutes my appointment was set up.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Kitchen pipe leak repair
We had a pipe leak in a wall behind the kitchen sink. Brandon from Oncourse came out to repair the leak after access was obtained. Brandon came when expected, was very efficient and got the job done timely. We were grateful to get our kitchen sink back.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Great experience
The technician was great and the customer service was exemplary.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Garbage Disposal
Juan wa timely, efficient, courteous, respectful, knowledgeable with the ability and willingness to share information regarding necessary repairs
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Horrible service
The tech showed up to diagnose the problem. Disconnected the transformer from the furnace and did not reconnect it before leaving. He showed made things worse and left. Then lied and said he never disconnected wiring. I saw him with my own eyes which is despicable.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Technician was polite and explained…
Technician was polite and explained what he did and what to expect.
Furnace is now working again.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Freddy Mendoza and his associate were great.
Freddy Mendoza and his associate were wonderful. The repair of my washing machine was quick and clean. I was very impressed with Freddy. My machine doesn't grind anymore and goes through its cycles as needed. It was grinding loudly and sounded like it was short-circuiting. It stopped working and didn't complete the spin-and-drain cycle. All Pro did a great job.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
The fact that the original appointment…
The fact that the original appointment was move back a month in itself is amazing. And that the tech was able to service AC and Generator as well is also amazing. The tech keeps your informed as to the planned work and answers any questions you have. Professional, knowledgeable, friendly just a wonderful experience. Thanks Mitch.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
We had a complicated interior gas line…
We had a complicated interior gas line issue that ended up needing three separate appointments to resolve, each needing a new claim #.
There were no issues at all with the claim process(es), and Oncourse followed-up each time to insure appointments were scheduled with a local service provider.
Oncourse met their obligation to pay as contracted, and none of the appointments cost me anything out-of-pocket.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Service provider was fine.
Service provider was fine.
Terms of the service coverage are a complete waste of money.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
They were upfront about prices and…
They were upfront about prices and rating. Seemed knowledgeable. Prices was great. Installation was on time and skilled.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Timely, efficiant service
Alex was awesome. He arrived on time and completed the install quickly and thoroughly, making sure all work was done perfectly. Very knowledgeable and capable to work within the space to make sure that the system was up and running. Excellent work!
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
The technician was so good at his job
The technician was so good at his job, he knew what the problem was. So polite and very helpful. We really enjoyed Joseph MacDonald from Service Professor. Really enjoyed him.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Great Service
Excellent timing and the problem was fixed promptly. The staff were knowledgeable, pleasant, trustworthy, and respectful. They worked quickly and cleanly, providing overall great service. Thank you!
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Highly Recommended
Fast, courteous service. Wish the technician had told me exactly what he did as it was electrical …but I trust the company and the technicians. Would highly recommend Oncourse Home Solutions.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Quick service and efficiency
Quick service and efficiency
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Excellent Work
We were kept informed about everything that had to be done. There were no surprises & everything went exactly as it was explained to us. Nice job!!
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Tobias introduced himself and i showed…
Tobias introduced himself and i showed him to my furnace and stove and dryer. He then went out side to check the outside meter a gas. He very kind and courteous and put on booties at the door. Which helps me to keep the rug cleaner. Excellent customer service.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Valley City Mechanical is Awesome!
Valley City Mechanical did a great job fixing my furnace. Very efficient, came out the next day, explained the issue and took the time to make sure everything was running correctly. I really appreciate all the great service!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Oncourse Home Solutions
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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