The initial communication was good and the prices were very competitive. It’s not until things go wrong that Z4Keys let themselves down. I brought their Spotify 12 month duo which went down after 8... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Second time account gone down. Promised a fix in 4 days. Paid for a year in December. Really does look like a scam. Very disappointed I have changed to 4 stars for you as I have been refunded. Jus... Mehr ansehen
Unternehmen hat geantwortet
Excellent Service Received Constant Communication, had a very Short Set up time and very clear Instruction. Like to thank the team very much set up an initial Trial just to be Cautious so far Very... Mehr ansehen
I would have given 5 * but had to wait a long time for the account to be upgraded. I hope the service remains intact for the duration and if so wouldn't hesitate to renew
Unternehmensdetails
Vom Unternehmen geschrieben
Every feedback we receive here is a step towards our commitment to continuous improvement. We celebrate the positive and learn from the constructive. Your voice aids potential customers in making informed decisions and helps us tailor our offerings to better suit your needs.
Kontaktinformationen
Mahmoud Sobhi St, Mansoura, 35819, Mansoura, Ägypten
- +201019690394
- info@z4keys.com
- z4keys.com
Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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What happened to the service? (With update)
This used to be a great site, but no longer sadly.
I purchased 3 months of express VPN on 02/04, it stopped working on 14/04.
Emailed on Tuesday 14/04 and got a response but it still didn’t work, I’ve emailed back since numerous times with no response.
I also don’t think there is any point in them having a WhatsApp contact either as it is just an AI automated response so doesn’t resolve the issue.
It’s now Friday 17/04 and I still have no response or vpn service.
UPDATE: Problem is now fixed, so thankyou for sorting that out.
I would be happy to give a 5 star review if response times are resolved.

Antwort von Z4Keys
No Response, No Refund
I do not recommend this service.
The subscription only worked for two months, and then stopped due to a region issue. I noticed in other reviews that refunds seem to be offered, but in my case, I have received no response after sending two messages over the past two weeks.
Very disappointing customer service — not worth it.

Antwort von Z4Keys
Ordered software
Ordered software, within 7 mths of a year subscription stopped working , they agreed a refund of the final 5 mths , but havent had it, and theyve ghosted me ever since
Scam scam don’t order from them …
Don’t order from them they was a good service. But I ordered and payed for a service to be up dated but they have not done it 5 days ago now just a scam I send messages and emails DONT BUY FROM THE ITS A SCAM

Antwort von Z4Keys
No se hacen cargo de nada si te petan…
No se hacen cargo de nada si te petan la cuenta. Sinvergüenzaa

Antwort von Z4Keys
Cuenta de Spotify premium de baja
Te he escrito varias veces por wassap y correo electrónico para que por lo menos me devuelvas la parte que no he consumido ya que lo contraté un 23 de diciembre

Antwort von Z4Keys
Great quick service and does the job
48€ for a Duo on Spotify that worked 2…
48€ for a Duo on Spotify that worked 2 months. Ok... they give guarantee. So i wrote to Z4Keys. I got an automatic answer (not before i bought!), and... nothing since 10 days. I wrote 3 mails and on Whatsapp. Nothing.
Not serious at all.

Antwort von Z4Keys
Unfortunately I also have the Spotify…
Unfortunately I also have the Spotify issue, originally messaged on whats app on 31st April with no response, then filled in the online form on 6th April, still no response. My YouTube premium account has also been suspended. No response. I have left this review for a long time to give them plenty of time to put right. Hopefully someone will actually answer.
I had been using this company for two years and in general they have been good.
Edit. I’ve not asked for a refund, I’ve asked for it to be sorted, as per messages.
Edit. Spotify is back but still no YouTube premium

Antwort von Z4Keys
I do not recommend
I've been waiting for two weeks for a refund, which I'm owed according to the website. Unfortunately, the only response I received was "I want to make sure we've explored all options for you."
After a few days, a survey was created with the following options:
-new account(Fast Process)
-Follow Up With Me To Find Best Solution (Slow Process)
This is pure scamming, lying, and blatant deception.
Edit 22.04.2026:
Still nothing…
Edit #2 - 05.05.2026:
Still nothing…

Antwort von Z4Keys
dejo de funcionar spotify
siempre ha sido fiable,entiendo que ahora este desbordado por multipes problemas, seguire dando confianza

Antwort von Z4Keys
Spotify premium stopped working and the…
Spotify premium stopped working and the support from seller is non existent.

Antwort von Z4Keys
I've had great experience during the…
I've had great experience during the purchasing process last year and it was super fast. With the recent spotify problem - it was resolved in 48 hours, so it was not too much of an issue to me. Thank you Z4Keys.
Spotify has been cancelled
Spotify has been cancelled, no reply on whatsapp or email, you should have been prepared for something like this to happen with so many customers, i am missing out on days, will you make up for it if it gets fixed.

Antwort von Z4Keys
Like everyone else
Like everyone else, Spotify cancelled. Just ignoring what's app when an automated message saying they are aware of the issue and will get back to you would help. Do not go near now

Antwort von Z4Keys
Really good service
Really good service, with relevant prices... definitely recommend...!
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