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zencare Bewertungen 107

TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Chris was very helpful in explaining how the marketing services from Zencare could build my private practice. He focused on getting quality client referrals and not just clients who are constantly sho... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The 1st therapist I was connected with turned out to be a disaster. By our 3rd or 4th meeting, it was clear that she had not read my answers to her own questionnaire! What? The 2nd therapist I was con... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A few years back, I was looking for a psychotherapy provider with specific skills. I was pleased to find several that were accepting new patients and interviewed them. I ultimately decided on a therap... Mehr ansehen

Bewertet mit 1 von 5 Sternen

No response to customer support emails, no phone number to contact them, no way to delete account. Don't give this company your info or money. There are much better options out there.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Psychiatrische Versorgung
  2. Rechtsberater
  3. Online-Marketing-Unternehmen
  4. Psychologe
  5. Psychotherapeut
  6. Sozialarbeiter

Vom Unternehmen geschrieben

At Zencare, we believe the right match can change everything. That’s why we help people find the right therapist and give therapists the tools to grow and run their practices with confidence. For therapy seekers, Zencare makes finding the right match simpler, more personal, and more human. Browse therapist videos, explore detailed profiles, and schedule free phone consultations to make sure the connection feels right before booking your first session. Every therapist on Zencare is carefully vetted by our team, so you can search with confidence and focus on finding care that truly fits your needs. For therapists, Zencare is more than a directory, it’s a platform designed to support the modern private practice. Our marketing tools help you attract the right clients through optimized profiles, professional photography, and video introductions that allow your personality and expertise to shine. Beyond client connection, Zencare offers an integrated practice management platform that simplifies the day-to-day operations of running a practice. From scheduling and HIPAA-secure telehealth to documentation, billing, and payments, our EHR tools streamline your workflow so you can spend less time on administrative tasks and more time supporting your clients. We also support therapists offering out-of-network care through insurance verification and claims tools that help reduce administrative complexity and make private pay more accessible for clients.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

107 Bewertungen

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Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

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Bewertet mit 1 von 5 Sternen

Bad!

My therapist recommended zencare because i have bad insurance and what I thought was a few providers on there ended up being fake and routing me to lavender's website where I almost booked an appointment and then read the reviews. I am on SSDI. And received an auto message from two providers that I sent my info to but when I looked for them on lavendar they werent there. Zencare.co is letting these "providers" from Lavender openly make profiles on their website redirecting them to their website. Some were real providers but it wasn't the provider I chose. It doesn't make sense to me that Zencare.co would openly be a place to find a provider then I'm rerouted to a whole different website that has providers with such bad reviews. This dangerous for me especially being disabled and on controlled meds. My needs were urgent as Ive been without care for awhile. I catch things very quickly as this is my part time job to notice patterns that don't line up. Im glad I don't use Zencare.co now but I had my hopes high. I booked an appointment with provider that had no bio just a headshot on there, and thats unacceptable and i was stupid enough to put my card info on there. Now Im worried. I've never done an online platform for my health and this type of behavior is similar to a fake job posting on indeed.com. If you have a lot of mental health issues and need medication management I'd stay away from Zen.co or any online health provider. Im surprised they have good reviews when it seems they don't verify that yet another company is rerouting people to Lavender.

10. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Chris was very helpful in explaining…

Chris was very helpful in explaining how the marketing services from Zencare could build my private practice. He focused on getting quality client referrals and not just clients who are constantly shopping for a therapist.

9. April 2026
Bewertet mit 1 von 5 Sternen

No customer support

No response to customer support emails, no phone number to contact them, no way to delete account.

Don't give this company your info or money. There are much better options out there.

23. März 2026
Bewertung ohne vorherige Einladung
zencare-Logo

Antwort von zencare

Hi there,

We’re really sorry to hear about your experience.

Our team is actively looking into this, and someone from our support team will be reaching out to you directly to help resolve your concerns, including account deletion and any outstanding requests.

Thank you for bringing this to our attention, we appreciate the opportunity to improve.

— The Zencare Team

Bewertet mit 5 von 5 Sternen

Found a great provider fast

A few years back, I was looking for a psychotherapy provider with specific skills. I was pleased to find several that were accepting new patients and interviewed them. I ultimately decided on a therapist with whom I worked with for almost 2 years and had great improvement in my mental clarity and symptoms. I am grateful to Zencare for making it so easy to find just the right provider!

23. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

It Took Two Tries

The 1st therapist I was connected with turned out to be a disaster. By our 3rd or 4th meeting, it was clear that she had not read my answers to her own questionnaire! What? The 2nd therapist I was connected with is wonderful. We’ve been meeting for a couple years, a mix of live and Zoom at my request. Always has great suggestions and guidance.

13. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Tech problems, lack of support, no way to reach someone

I can't log in because I chose to receive the 2 factor authenticator via SMS and I am not receiving any messages with codes. I receive nothing but am unable to contact anyone because the "contact us" link goes to a 'Page Not Found" error message. Worst, what I thought I elected for a subscription is not correct on my invoice and I can't reach anyone to help me resolve this. I still can't access support.

11. März 2026
zencare-Logo

Antwort von zencare

Hi Talee,

I’m really sorry you ran into this, that sounds incredibly frustrating, especially when you’re trying to access your account and can’t reach support. Thank you for flagging it for us.

I’ve shared your message with our product team, and a member of the team will reach out to you directly to help get you back into your account and review the subscription issue on your invoice as well.

We appreciate you bringing this to our attention and apologize for the inconvenience this caused. We’ll make sure this gets resolved as quickly as possible.


— The Zencare Team

Bewertet mit 1 von 5 Sternen

Zen care is terrible for a provider…

Zen care is terrible for a provider looking to book . They make you sign a contract for a whole year and don’t see a return on your investment . I had them for 6 months and never seen any referrals turn into a client . You are better off with zocdoc or grow because they truly convert into sales .

1. August 2025
Bewertung ohne vorherige Einladung
zencare-Logo

Antwort von zencare

Hi Margarette,

Thank you for sharing your experience. we’re truly sorry to hear that Zencare didn’t meet your expectations. We know how important it is for therapists to see a meaningful return on their marketing efforts.

While results can vary depending on factors like profile completeness, specialties, availability, and location, most therapists on Zencare report that inquiries from Zencare convert into ongoing clients. Our goal is not just to generate referrals, but to connect therapists with clients who are a strong fit, which often supports better long-term retention.

That said, we understand how frustrating it can be when referrals don’t turn into clients. Our team is always happy to work directly with therapists to optimize their profile, visibility, and positioning to help attract the right clients.

We’re sorry this was your experience, and we appreciate you taking the time to share your feedback. If you’d be open to it, we’d welcome the opportunity to connect and see how we can support you further.

— The Zencare Team

Bewertet mit 5 von 5 Sternen

Zencare is a perfect fit for me

Zencare is a perfect fit for me as I move off of insurance panels and into a direct-pay-only practice. The set-up process was clear, easily navigated and a staff member was very available and helpful.

18. Februar 2026
Bewertet mit 5 von 5 Sternen

Zen are was so easy

Zen are was so easy, and the provider was more than I had hoped. I was worried I didn’t do it correctly so I entered a message and within minutes she reached out and set up immediate next day appointment. Polite, caring, reassuring, exceptional customer service. Zencare was easy to use after all and they really do have quality providers at your fingertips.

9. Februar 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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