Zeux - Trusted by others, dedicated to you Bewertungen 60

TrustScore 1.5 von 5

1,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Such rubbish banking application No proper customer service takes several days to resolve technical issues with individuals accounts Compliance officer tim so rude and threaten people saying... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

This company is disgraceful because they have frozen my account twice now for no apparent reason and right now I have no access to my money. I followed their process to unfreeze my account and emailed... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Just signed up then now saying theyre closing standard accounts and only premium accounts will stay open, which need a payment of £300 then a monthly fee. seriously whos going to pay that to hold your... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

This company on my short experience so far is an absolute disgrace with complete contempt for customers. I funded my account for a mortgage payment a few days in advance and close to two weeks later I... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Finanzinstitut

Vom Unternehmen geschrieben

Zeux is a comprehensive financial institution headquartered in the UK that provides bespoke banking and asset management services. We aim to establish mutual trust and long-lasting relationships with our clients based on a deep understanding, unending passion, and a welcoming approach.


Kontaktinformationen

  • Lansdowne House, 57 Berkeley Square, London, Berkeley Square House, London W1J 6BD, London, Vereinigtes Königreich

  • hello@zeux.com
  • zeux.com

1,5

Ungenügend

TrustScore 1.5 von 5

60 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 4 von 5 Sternen

Instant access savings

Instant access of 5% interest was very attractive, but then with no warning they withdrew the product? My money plus interest was returned to me. The app is very easy and intuitive to use.

25. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

cool app, great product

Love the idea that I can save my money at a very high interest, make payments and transfers without having to take out a card-reader. Love their card as well - it's looking cool and Tiffany coloured!

25. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Unbeatable interest but very glitchy

Unbeatable easy-access account but the app was very glitchy and the process of withdrawing your cash was so longwinded I had to question if it was actually a scam.

But for the interest rate alone, you can't knock it

25. Juni 2020
Bewertung ohne vorherige Einladung
Zeux - Trusted by others, dedicated to you-Logo

Antwort von Zeux - Trusted by others, dedicated to you

Hi J, we are glad to hear that you enjoyed our high interest rate product. We constantly aim to improve our app and provide our customers with the best possible user experience. We would really appreciate if you could share with us your thoughts by sending an email to support@zeux.com. Thank you for your support!

Bewertet mit 5 von 5 Sternen

Very good experience, has a lot of potential!

My experience with Zeux has been the best. No delays, instant replies from support and instant transfers to and from my bank account.

I would appreciate a redesign of the app as it lacks behind the competition and utilisation of the ZUC token.

Overall in order to make it my main banking application still needs work, but so far no complain. Just needs more feedback from the team, as sometimes they disappear for a month with no updates on what they are working on.

25. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Amazing good app

Great for financial investing with high interest rates. Can be some issues here and there but support helps out quick.
Highly recommended

25. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great easy access money pot

I have been using zeux for almost a year, it is very easy to use, it is convenient for my life, and it is used for transportation, shopping, and eating.
Easy access money pot is my favorite. In the beginning, I put my idle funds into it. When I used it, I found that my amount had increased a lot. I am very happy to get those interests. And it is easy to transfer money from the money box, with almost no delay.
Regrettably, this high-interest easy access money pot is about to retire. They transfer all my interests and principle back, I appreciate their rapid reply speed.
I like zeux very much, thanks to it, my idle funds are constantly creating value and looking forward to their new high-interest product.

23. Juni 2020
Bewertung ohne vorherige Einladung
Zeux - Trusted by others, dedicated to you-Logo

Antwort von Zeux - Trusted by others, dedicated to you

Thanks for using Zeux. Thank you for your positive comments.

Bewertet mit 5 von 5 Sternen

Using Zeux is a smooth experience

Using Zeux is a smooth experience. It’s really simple to open a zeux account. I provided some documents and my account was verified immediately. I added it on apple wallet and use Zeux as my major account now. Also, product services are good. I contacted zeux customer support once by email about the investment products' details and they responded quickly and politely. By the way, my account has never been blocked or frozen for no reason.

23. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unable to withdraw money from my "easy…

Unable to withdraw money from my "easy access" money pot. The app tells me to check my email but I have received nothing.

18. Juni 2020
Bewertung ohne vorherige Einladung
Zeux - Trusted by others, dedicated to you-Logo

Antwort von Zeux - Trusted by others, dedicated to you

Hi Joe, our Easy Access Money Pot has retired since last week. Your money in the pot will be returned to you within 14 days. Please email us at eamp@zeux.com if you have further questions. Thank you for your support and understanding.

Bewertet mit 1 von 5 Sternen

Police action

I contacted the police after 8 weeks of my account frozen. I want this company shut down. Worst company ever!! I’ve emailed press and police!!

17. Juni 2020
Bewertung ohne vorherige Einladung
Zeux - Trusted by others, dedicated to you-Logo

Antwort von Zeux - Trusted by others, dedicated to you

Hi James. We have noted your application for your account was only submitted yesterday. If you have any questions or need help, please email us at support@zeux.com and we can assist you. We have another record for the same detail which was under review, full explanations have been provided to that account.

Bewertet mit 1 von 5 Sternen

Worst bank ever I see in my life.

Worst bank ever I see in my life.. please be aware from these thieves.. they're scammers.. also will mentally toucher you. They have no control no.. please be careful. My £373 took 3 weeks to take my fund from them ..

15. Juni 2020
Bewertung ohne vorherige Einladung
Zeux - Trusted by others, dedicated to you-Logo

Antwort von Zeux - Trusted by others, dedicated to you

Hi Suthas, we apologise for your experience. We take the security of customers’ accounts very seriously and have controls in place to prevent the accounts from being misused. If you require further assistance please get in touch with our support team at support@zeux.com. Thank you for your understanding and cooperation.

Bewertet mit 5 von 5 Sternen

Love the new function!

Having been using the App for a while, and enjoying the new function, 2% cashback on Amazon, during the lockdown.

Never meet any major issue so far, can only see App update sometimes when login.

Will continue to use!

10. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rubbish service have had my account…

Rubbish service have had my account frozen for 3 and half weeks now left me with now money I need the money for medical issue
If anyone can help me that would be great
Please email me at danyaldurrani@yahoo. Com

17. Mai 2020
Bewertung ohne vorherige Einladung
Zeux - Trusted by others, dedicated to you-Logo

Antwort von Zeux - Trusted by others, dedicated to you

Hi Danyal, we sincerely apologize for the situation. We take security and safety of customers’ accounts extremely seriously to prevent your account being misused. Our support team has been in contact with you via email, please provide the information requested and we can resolve your issue asap.

Bewertet mit 2 von 5 Sternen

Can’t transfer money out !!

Tried to transfer money out of my zeux account and I still haven’t received it in my NatWest account. Its been over 2 weeks! All they had to say was that it was a technical issue which gives me no certainty that I’ll get my money back.

11. Mai 2020
Bewertung ohne vorherige Einladung
Zeux - Trusted by others, dedicated to you-Logo

Antwort von Zeux - Trusted by others, dedicated to you

Hi Eben, we sincerely apologize for the delay of your transaction. Your issue has already been solved by our operation team. Thank you for your patience and understanding.

Bewertet mit 1 von 5 Sternen

STAY AWAY

STAY AWAY! Disgraceful, unethical company

Have done quite a few ID checks without notifying me, until my credit report company notifies me. Can never get hold customer service.

6. Mai 2020
Bewertung ohne vorherige Einladung
Zeux - Trusted by others, dedicated to you-Logo

Antwort von Zeux - Trusted by others, dedicated to you

Hi Zoe, as a firm regulated and authorised by the FCA, we take security and safety of customers’ accounts seriously to prevent your account being compromised. Please email us at support@zeux.com if you have further questions. Thank you for your support and understanding.

Bewertet mit 1 von 5 Sternen

Hi EVERYONE

Hi

everyone my name is margaret page i am 73 years old. Zeux is a very bad mobile company to deal with. My sister sent me money and zeux frozen my account for the past 1 month. i have sent several emails to his personal email and support they keep ignoring me and starving me. I just want to make it cleared to the worlds if i died it's ZEUX COMPANY THAT KILLED ME OUT OF HUNGER.

5. Mai 2020
Bewertung ohne vorherige Einladung
Zeux - Trusted by others, dedicated to you-Logo

Antwort von Zeux - Trusted by others, dedicated to you

Hi Margaret, we sincerely apologize for the situation. We take security and safety of customers’ accounts extremely seriously to prevent your account being misused. Our support team has been in contact with you via email, please provide the information requested and we can resolve your issue asap.

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