Zigis Fireplaces Bewertungen 4

Poor communication throughout. When booking the service, the telephone operator was surly and gave off the impression that they didn't actually want to carry out the services to my gas fire, despite it being a service they advertised on their website. I put this down to a rouge operator and didn't think much more of it.
Ahead of the engineers visit, there was zero communication about the time I should expect them, so having made a call to ask for confirmation, was told that I could expect them between 9am & 5pm! Very helpful!
It was a different operator this time, but again, the operator was surly and acted as though he couldn't care less. At this point I decided to cancel the booked visit.

What makes this worse, is that I had already waited 6 weeks for the appointment!

There seem to be a culture problem at this company and I would not recommend them at all.

Fantastic experience with Zigi's.
Not the cheapest company but you won't find better. The team from sales to install, are all very likeable and highly skilled. The finished product was beyond expectations and nothing was too much trouble for the installation team. Top marks and 100% recommended.

Really impressed with this company. The chimney sweep turned up on time and cleared 2 chimneys of bird’s nests and debris . One of these was a real tough one and Craig (?)was calm and so professional throughout. Cleaned up completely when finished and couldn’t have been more friendly and polite.A brilliant service at a fair price carried out by thoroughly decent and skilled workman. Highly recommended. Thanks mate.

Excellent experience having a new fire installed. Dave and his son (the fitters) were very professional and left the house tidy when they left. I had a question after a few days and James responded straight away with a potential solution. All round great experience with Zigis.