If you have the option to go with another lender, I would recommend doing so. I made my monthly payment to ZuntaFi every month for over 5 years, and one my student loans still had a balance higher tha... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great Experience! My service team, Jennifer and Christina were outstanding. They were always pleasant and answered the many questions I had without making me feel rushed or unimportant. I appreciat... Mehr ansehen
This was a first time for us with applying for extra student loans needed for my daughter and this was a smooth process. When there were questions they were answered quickly. I would highly recommend... Mehr ansehen
Ron L was quick to respond to my questions and providing support, thank you Ron. Overall A very easy process, hopefully I won't need to take out any loans in the future, but if I do I would strongly c... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For more than 40 years our team developed and perfected how to guide students and their families through the student loan process. Our intuitive online platform coupled with a tenured team eager to provide insightful assistance is an unbeatable combination well suited for more than just student loans. Our end-to-end loan platform is now available for a wide range of consumer lending. Our platform offers flexibility to develop custom finance products to suit each partner's market and customers. This turn-key solution requires no additional staffing and no technology investment. Loan customers receive personal service from our team, based in South Dakota, who is passionate about providing assistance and guidance from application through payoff.
Kontaktinformationen
105 1st Ave SW, 57401-4104, Aberdeen, Vereinigte Staaten
- 800-645-8272
- feedback@zuntafi.com
- zuntafi.com
4,0
Gut
396 Bewertungen
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have three loans now
I have three loans now, and each time there is always something that comes up.
10. Juni 2023
Antwort von ZuntaFi
Hi,
Thank you for taking the time to provide honest feedback! We are grateful you continue to do business with us! We value the opportunity to continue a relationship with you. Please feel free to reach out to me personally at feedback@zuntafi.com. I’d like the opportunity to review your account and identify where we fell short.
Take care,
Sheri Engleking
Great customer service via phone
When I had to make alterations to my loan amount, I called the manager for my account and was connected quickly and had all of my questions answered very quickly.
12. Juni 2023
Zuntafi has shady practices
Zuntafi has shady practices. When I asked what credit score report was used to calculate my interest the account manager refused to tell me and would not tell me the date my credit was pulled. I had reviewed my credit score the day I unfroze it and it was over 800
23. Mai 2023
Antwort von ZuntaFi
Hi Chris,
Thank you for taking the time to provide honest feedback. I want you to know that I researched to get a little more insight into what happened here. When you corresponded with our office via email, you had requested a copy of your credit report. Policy prohibits us from providing you with a copy of the bureaus credit report, however you can request a copy on your own directly with the agencies. In general, there are variances in FICO scores depending upon the model calculation methodology and bureau. At ZuntaFi, we pride ourselves in providing honest, transparent and personal service. Please feel free to reach out to me personally at feedback@zuntafi.com if you’d like to discuss further.
Take care,
Sheri Engleking
Interest rate went up 2% in a year…
Interest rate went up 2% in a year despite my credit score being even higher.
23. Mai 2023
Antwort von ZuntaFi
Hi,
Thank you for taking the time to provide honest feedback. ZuntaFi works with lending partners to make college possible, however we are not the lender and do not determine your loan rates. Your feedback is important and I will make sure your concerns are shared with the lender as we continuously work to create attractive loan programs. Thanks again for taking the time out of your busy day to provide feedback!
Take care,
Sheri Engleking
Easy to use & great rates
Easy platform to use & got a better rate than other lenders gave!
7. Juni 2023
Good and responsive
3. Mai 2023
Quick and simple process.
30. Mai 2023
Availability and support throughout the…
Availability and support throughout the process. Clear and simple communication.
1. Mai 2023
thank for helping me with a loan
thank for helping me with a loan. great experiences with the company
4. Mai 2023
Cruel and Greedy Manipulation
Firstly, I have a great credit score and I haven't ever missed a payment in the entirety of my credit history. I also currently have a student loan open with ZuntaFi already in which I have been compliant as well.
That being said I received a utterly egregious rate of interest on my most recent loan. Unfortunately since my school is not yet accredited, I had no other option but to accept this unreasonable rate without so much as an attempt at an explanation by this company.
I understand that to this company I am nothing but an irrelevant borrower who has no influence with which to petition my cause. But shame on you ZuntaFi for exploiting those of us who have no choice but to secure funding for our education through your dishonorable business. Shame on you for financially bludgeoned myself and those like me with these exorbitant rates.
I understand that this review will make no difference, but I am taking the time to write it because I want ZuntaFi to know that soon enough I will have the influence and recognition to make a difference. And I will ensure that any and all institutions or corporations that I interact with avoid this company and any of its subsidiaries that profit from praying on those in my situation.
Shame on you. I hope the business I take from you in the future, more than makes up for the money you will steal from me in the next several years. Till then, enjoy my timely payments and my ingratitude.
1. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von ZuntaFi
Hi Josh,
Thank you for taking the time to provide honest feedback. ZuntaFi works with lending partners to make college possible, however we are not the lender for your loan and do not determine your loan rates. Your feedback is important; therefore, we will share your concerns with the lender as we continuously work to create attractive programs. Thanks again for taking the time out of your busy day to provide feedback!
Take care,
Sheri Engleking
Very accommodating and helpful!
5. Jänner 2023
The customer service was really helpful…
The customer service was really helpful during the application process.
26. April 2023
Easy process
Easy process, very quick customer service response on questions. Very competitive rates, if not better than competitors.
20. April 2023
The company was very responsive
The company was very responsive. Some terms were a little vague.
19. April 2023
Customer Service is great!
4. April 2023
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.