Extremely deceptive pricing. The API I signed up for provided no functionality but wanted to charge me $250. Zyla labs as the marketplace did nothing to help.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This company has a huge variety of API's. I used two of them. Getting started was easy and using it was intuitive. I had some questions, account related requests and API-specific problems, but when as... Mehr ansehen
Unternehmen hat geantwortet
Unbelievable, white glove experience from Bianca in tech support. She responded within minutes on each message, was very patient, and helped me solve my problem. I'm very impressed !! Response times t... Mehr ansehen
Unternehmen hat geantwortet
Martin Pultrone, has been an amazing support for us. Any issue which we have encountered has been taken care and resolved by him immediately. He is the man of the hour and we truely appreciate his hel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Zyla API Hub is an innovative API Marketplace that serves as a comprehensive solution for all your development requirements. It provides a wide range of APIs conveniently accessible through a single user account.
Kontaktinformationen
651 N Broad St Suite 206, 19709, Middletown, Vereinigte Staaten
- hello@zylalabs.com
- zylalabs.com
4,2
Gut
64 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Martin was extremely helpful
Martin was extremely helpful! There was a functionality that wasn't currently being supported and he escalated it to get it added. If added, this will directly lead to me subscribing to the API. Thank you Martin!
2. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you so much for your feedback! We're glad to hear Martin was able to assist you and escalate the request.
We truly appreciate your interest and hope to have you on board as a subscriber soon!
Antwort von Zyla API Hub
Thank you so much for your kind words. If you ever need anything else, just let us know!
Quick resolution
Hi, Martin helped me resolve my case and responded immediately. I received excellent support.
12. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Hi Tomás,
Thank you for your great review!
We’re happy to hear that Martin was able to assist you promptly and that you were satisfied with the support received. Providing fast and effective help is always our goal — and your feedback motivates us to keep it that way.
Thanks again for trusting Zyla API Hub!
Best regards,
The operator helped
The operator helped, solved the problem!) Thank you all
11. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you so much for your kind words!
We’re glad to hear the operator was able to help and solve the issue. If you need anything else in the future, don’t hesitate to reach out.
I do not recommend this service.
Don’t use this service. I have used their domain-related APIs, and they simply take an API and list it under different names. Their database is outdated and not refreshed regularly, so you won’t get any data for new domains. And if you do, the data is often incorrect. Personally, I do not recommend this service.
27. April 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you for your feedback. We are an API Hub, and the APIs listed on our platform are provided by different API providers. Regarding your concern about similar APIs, it’s a common practice among our providers to list the same API under various names to better match search queries and improve discoverability.
We weren’t able to find any specific complaint related to your experience, and we couldn't pinpoint which exact API you’re referring to. If this issue has affected you, we would really appreciate more details on how it has impacted your experience. If you’d like, please reach out, and we’ll be happy to investigate further and assist you with any problems you’ve encountered.
Thanks again for bringing this up, and we look forward to resolving it for you.
great interaction very reactive patient…
great interaction very reactive patient and hands on recommend
28. April 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you for your kind words! We're glad to hear you had a positive experience. Your feedback is much appreciated, and we're always here to assist you whenever you need.
Zyla API Hub has truly exceeded my…
Zyla API Hub has truly exceeded my expectations. From the moment I signed up, their support team has been incredibly responsive, helpful, and diligent—something that’s hard to find in the API marketplace world. Whether I needed guidance on integration, clarification about pricing, or help with scaling my usage, they were there every step of the way.
What sets Zyla Labs apart is not just the exceptional customer service, but also the diverse and high-quality range of APIs they offer. Whether you’re building AI tools, data analysis platforms, or automation apps, Zyla provides reliable, easy-to-use APIs that perform exactly as promised.
The platform itself is clean, intuitive, and developer-friendly, making it easy to find, test, and deploy APIs quickly. Zyla has become a trusted part of my development workflow, and I highly recommend it to startups, solo developers, and enterprise teams alike.
If you're serious about building scalable, smart applications with strong support behind you — Zyla API Hub is a no-brainer.
17. April 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you so much for the incredible feedback! We’re thrilled to hear that Zyla API Hub has exceeded your expectations and has been a valuable resource for your development process. It's wonderful to know that our support team and platform have made a positive impact on your work. We appreciate your recommendation and look forward to continuing to assist you as you scale your projects!
High-quality APIs and great customer support
Zyla’s APIs are well designed, easy to implement, and very reliable — a great solution for fast integration.
I had a small issue with a past subscription, and their support team reviewed the case and resolved it quickly and professionally.
It’s rare to find both solid products and responsive support — I’ll definitely use their services again in the future.
22. April 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you so much for your kind words and thoughtful review!
We're thrilled to hear that you've had a great experience with our APIs and our support team.
All the best,
Rodrigo from Zyla
Martin replied very quickly I was super…
Martin replied very quickly I was super impressed.
22. April 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thanks so much for your feedback!
We’re glad to hear Martin was able to assist you quickly. We’ll make sure to pass along your kind words — our team is always here to help!
Best regards,
Rodrigo from Zyla
Let’s get real for a second
Let’s get real for a second. You thought you were getting a great deal with those API trials, right? You paid for one, but the service was a total flop. So, you did the smart thing and deleted your accounts before the next billing cycle hit. But hold on—despite your efforts, they still managed to charge you again. And guess what? A month later, they’re at it again, trying to squeeze you for that subscription fee. No refund, no cancellation, just crickets.
Here’s a pro tip: don’t waste your time with this company. There are plenty of others out there that actually deliver the goods and won’t rip you off. Seriously, do yourself a favour and steer clear.
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Hi Mr. Kokalera,
I'm truly sorry to hear that your experience with our API Hub left a bad impression.
When you subscribe to an API with a 7-Day Free Trial, the subscription will automatically renew on the 7th day unless it is canceled before the trial ends. This works the same way as on most platforms that offer free trials. In your case, the subscription was not canceled in time through the website, and the system proceeded with the billing as expected.
When you reached out a few months later, informing us that the subscription was still being charged, we explained the cancellation process and even offered a refund for the last billed month. Unfortunately, we did not receive a response, which led to another charge.
We believe this review is somewhat unfair, considering that all terms are clearly stated on the website and that we made every effort from our Customer Success team to help resolve the issue. However, we didn’t receive any further cooperation from your side.
If there’s anything we can still do to help, please let us know — we’re here to assist you.
Best regards,
Rodrigo from Zyla
Total scam that charges you even if you…
Total scam that charges you even if you try to cancel the "trial" they will be shut down soon through lawsuits. Just read the other 1 star reviews and never put your card in. We're issuing a chargeback now
10. April 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Hello Fred,
At Zyla API Hub, transparency is one of our top priorities. All APIs that offer a 7-Day Free Trial clearly state that the subscription will automatically begin on the seventh day unless canceled before the trial period ends. This information is outlined both on our website and in our Terms of Service, and it’s a standard practice across many platforms.
We’ve tried to locate you as a customer in our platform to offer you a credit, but we were unable to find your account. We encourage you to reach out to our Customer Support team, and we’d be happy to review your case. We are here to assist you.
All the best,
Rodrigo from Zyla API Hub
Endpoint Updated
The endpoint was corrected and was up and running. Communication was easy, wish the endpoint was working correctly in the first place.
9. April 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you for your feedback!
We’re glad to hear the endpoint is now up and running. We appreciate your patience and are happy that communication was smooth. If you ever need further assistance or improvements with the endpoint, don’t hesitate to reach out. We’re always here to help!
Best regards,
Rodrigo from Zyla
Good customer service
Good customer service. Very responsive and helped me figure out an issue I was having within 24 hours. Followed up to make sure I was doing okay. Respect.
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you for your kind words!
We’re glad we could help and appreciate your feedback. Feel free to reach out anytime!
Best regards,
Rodrigo from Zyla
Martin Pultrone
Martin Pultrone, has been an amazing support for us. Any issue which we have encountered has been taken care and resolved by him immediately. He is the man of the hour and we truely appreciate his help and dedication in solving our concerns. Great working with you Martin.
13. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you for your kind words!
We're thrilled to hear Martin has been such a great help. We truly appreciate your feedback!
Best regards,
Rodrigo from Zyla
My experience with ZylaLabs’ refund…
My experience with ZylaLabs’ refund policy was frustrating at first but ultimately resolved. Their strict 24-hour refund rule felt unfair, especially as a student who canceled immediately after noticing the charge. Initially, they only offered credit, then a 50% refund after escalation. After multiple emails, they finally agreed to a full refund. While their responses were professional and timely, their rigid policy made the process difficult. In the end, I appreciated their willingness to reconsider, but the experience highlighted the need for a more flexible refund policy to prevent unnecessary stress for customers in similar situations.
29. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you for sharing your experience and feedback.
We’re sorry to hear that the refund process was frustrating. At ZylaLabs, we always aim to provide the best service possible, and we understand that our refund policy may not have met your expectations in this case. We appreciate your patience and are glad that we could ultimately resolve the issue. Your feedback about flexibility is valuable, and we will certainly take it into consideration as we continue to improve our processes.
We hope to have the opportunity to serve you better in the future.
Best regards,
Rodrigo from Zyla
Professional and Correct
Zyla Services are useful and the management is correct.
12. November 2024
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you for your feedback! We’re glad to hear you found our services useful and our management up to standard.
Best regards,
Rodrigo from Zyla
The response was quick and the staff…
The response was quick and the staff was very friendly and respectful.
2. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you for your feedback! We’re glad to hear that you had a positive experience with our team. We always aim to provide quick and friendly support.
I highly recommend Zyla Labs
Uploading your API to Zyla is quick and easy; the support team guides you through the entire process and is always available to assist you with anything you need.
12. November 2024
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you so much for your kind words! We’re really happy to hear that uploading your API was quick and easy, and that our team could support you throughout the process. We’re always here if you need anything. Thanks for choosing us! 😊
Fast response
15. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you for your review! We're glad to hear that you had a fast response. If you need any further assistance, feel free to reach out!
thanks for support team
7. August 2024
Bewertung ohne vorherige Einladung
Antwort von Zyla API Hub
Thank you for your kind words! We're happy to hear that our support team was able to assist you. If you need any more help, don't hesitate to contact us!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.