🚨 Verizon Customer Service Warning! 🚨

I spent over 11 hours trying to resolve unauthorized charges on my account — for fully paid-off phones, mobile protection insurance, and hotspot fees I never requested.

Despite providing all details multiple times, Verizon still hasn’t resolved the issue. I have full proof of all communications. No calls, no store visits, no excuses — this should have been fixed in writing.

Loyal customers, beware: Verizon may charge you for things you’ve already paid for, and correcting it can take hours or days.