Dear Bilal,

Thank you for your feedback, and we sincerely apologize for the long wait and frustration caused.

Delays can sometimes occur due to administrative or verification steps after funds are received, but the extended waiting time and lack of updates is not acceptable. Please contact us at support@skycop.com with your claim ID number, so we can escalate your case and provide a clear update on the payout.

We appreciate your patience and are committed to resolving this matter as quickly as possible.

Best regards,
Skycop Team