i did recisve the shipment but…i have to pay 2000SR which is more than 500$ i asked before to write lower price in the attached invoice but your company did not help me and this wiill be the last de
i did recisve the shipment but unfortunatly the custum was 2000 SA which is more than 500$ i requested many time that the total price in the invoice if possible can be written with less value so it can help minimise the custom but your company did not help me in that . so this will be the last deal with you guys because whatever i can save by buying from you i pay it as custum if not more even
Antwort von AESTHISAVE SPAIN
Dear Mr. Qahtani,
We take your review very seriously. However, your claims are misleading and constitute a public admission of an attempted customs fraud.
You repeatedly requested that we falsify official commercial documents by undervaluing your shipment, which is illegal and against all EU and international trade regulations. When we refused to engage in this unlawful practice, you retaliated with a defamatory review aimed at damaging our company’s reputation.
Let us be absolutely clear:
AesthiSave Spain is a fully licensed and reputable medical distributor committed to the highest standards of legal and ethical compliance. We strictly adhere to all EU, Spanish, and international trade laws, and we will never participate in or support any form of fraudulent activity, including invoice manipulation for customs evasion.
Your review intentionally misrepresents the facts and constitutes defamation under applicable laws. It is also evident that your Trustpilot profile was created solely to post this harmful review, violating Trustpilot’s terms of service. This behavior may result in the permanent removal of your review and account.
We have engaged our legal counsel and reserve the right to pursue all available legal remedies, including actions through Trustpilot and judicial authorities in Spain and Saudi Arabia, to protect our brand and reputation.
To our valued clients and partners:
At AesthiSave, our unwavering commitment to transparency, integrity, and compliance defines who we are. We will continue to uphold these principles without compromise, ensuring trust and safety for all those we serve.
Jaber Chaib
Founder & General Director
AesthiSave Spain