Phuong Bui

I started service with Verizon from August 2, 2025, and disconnected on September 8, 2025. Here's what happened:

I was charged twice on my first bill. The first charge was labeled as "First Billing," and the second charge covered the period from August 3 to September 2, 2025 — even though this was all within my first month of service.

After I disconnected my line on September 8, Verizon kept my account open until October 4, 2025, and charged me for that extra time without my consent. When I contacted customer service, they blamed it on "company policy" and refused to issue a refund.

In summary: I used Verizon's service for 1 month and 6 days, but I was charged for 2 months and 6 days.

DON'T DO BUSINESS WITH VERIZON! BIG SCAMMER!