Capitol Lighting – 1800lighting.com Bewertungen 

I ordered 2 hanging lights fo an outdoor Carport so we could compare them and keep the one we liked best. They were supposed to arrive the same day. The first one arrived today and we really like this one. So since the other had not shipped yet, we simply cancelled it. Capitol lighting has already confirmed the cancellation. Very easy and efficient. Customer Service was very helpful with both purchases and the single cancellation.

Whenever you need exceptional customer service, with extremely knowledgeable expertise with selecting the absolute best lighting solution — you better reach out to Ray Machado at Capital Lighting — you won’t be disappointed. Ray has been my “go to” lighting resource for years — I’ve never found anyone better, anywhere… Ray will always give you the best lighting advice possible, coupled with the best price available anywhere. Ray is never satisfied with the just the sale — he wants to make sure every customer experience is outstanding. Thanks for the many years of exceeding all customer expectations.

Utterly incompetent company with borderline scammy business practices.
I placed an order six days ago, and while they instantly charged my credit card, I never received a single tracking link or delivery update. When I called five days later to check the status, customer service claimed they couldn't access my information due to a "system-wide computer update" that would be resolved by the end of the day. I waited and called back the following day, only to be told the exact same excuse.
Frustrated by the stall tactics, I tried their online chat, where a representative named Shavon T. connected to the session and completely ignored me, refusing to respond to my messages.
I finally bypassed their useless customer service department entirely and called the physical store to speak directly with sales.
I reached Pamela, who was completely unapologetic and couldn't have cared less about the situation. She casually informed me that my item is on backorder and won't ship for three months. When she condescendingly asked, "Didn't your receipt say this?" I was floored. I never received a receipt, only a generic "thank you for your order" email with zero mention of a backorder.
This company is holding my money hostage for three months for an item they cannot deliver, and they flat-out refuse to issue an immediate refund. Instead, they are forcing me to wait for an internal "return case" to be reviewed by a distributor before they will release my funds. They are using customer money as an interest-free loan to their own benefit. Avoid this deceptive operation at all costs.

Great experience with Capitol Lighting in Stuart Florida. Terrific customer service as date of delivery changed and we switched into something else. Holly helped and made the process seamless. Just an overall great experience.

Knowledgeable and friendly... tremendous selection... and if you go to Hanover NJ....
definitely ask for Dave... he's the best

I was having difficulty making a selection on my pier lights. I’d been looking for a month and could never actually talk to a real person until I found this company. Not only did they have the lights I wanted but after I ordered them I changed my mind. I spoke with Wendy and Ted on more than one occasion and they were patient with my questions, professional, informative and helpful. I ended up with the lights I wanted and I can’t wait to install them and see how they look! A great company with great customer service.

I have purchased from Capitol Lighting for many years for countless design jobs and my own properties. This company is the most reliable, professional lighting and design resource ever! The selection and pricing are wonderful. I trust them completely.

The Capitol Lighting representative who assisted us in placing our order was Pamela. She is quite professional and expeditious. We very much appreciated her friendliness and courtesy. Pamela is a credit to the Capitol Lighting firm.

I had the pleasure of working with Craig on the return of several purchases that required another configuration. He was professional, timely and responsive on providing the return labels and available if there was any issues with this return. I appreciate his help and support!

Great experience!

The sales rep Gladys Nunez made all the difference. Available on the weekend and again when I needed her during the week. Great customer service

Austin R. provided incredible customer service! He was responsive, patient, and so helpful as we worked through over 50+ lighting choices for a new build. He answered all my questions and made the process much easier. I really appreciate his help and would highly recommend working with him!

I am beyond impressed by your customer service and your products. I had a question and went to the website regarding measurements of a vanity I ordered, I received an immediate response from Pamela and she went above and beyond to offer me a discount, as well. Madison was just as responsive and her communication with me was spectacular. Prior to retiring I had an administrative position and would have loved having either or both Pamela and Madison on my team. I'm actually about to order 4 vanity light fixtures from Capitol Lighting instead of another company due to their diligence and professionalism.

The website says that products are in stock and will ship within a few days. This is misleading, and potentially false advertising. After paying thousands for a light fixture order, I was told my order would now be delayed 45-90 days. That never had the product in stock. They were just drop shipping from some random manufacturer. Stay away.

I was having difficulty ordering online due to the size of the order, and their three step verification on credit card orders. I called and spoke with Ted and he was very helpful in getting the order processed. We’ve ordered there before and decided to change out all of the lights to match. Very happy with the product.

I have been waiting months for 2 lights to ship, with the date changing multiple times. When I reached out on most recent shipping date, they now pushed it from August to October. When I explained how frustrating this was because our house is near completion and we need these for our home, the chat was just ended - the representative left. Won't ever buy from here again. Terrible customer service.

The best part of dealing with Capitol lighting was Ray Machado our rep. He is very knowledgeable and always gets back to us ASAP.

I received an e-mail on 8-12-2026 stating that the item was being shipped. Four hours later I received the item. All I can say is WOW!

I was incredibly impressed with the online chat customer service representative named Gladys . She was very patient and helpful as I picked out 5 new lights for our new home . She went above and beyond to earn and new satisfied customer !

the quick and professional and courteous response to my problem was truly remarkable Thank You !!!