Capitol Lighting – 1800lighting.com Bewertungen 

Austin was outstanding from start to finish. What could have been a frustrating situation—tracking down a replacement glass piece for a broken fixture—was handled with ease and professionalism. He went above and beyond to locate the exact part, kept me informed throughout the process, and made sure everything was taken care of quickly and efficiently. It’s rare to come across that level of follow-through and care. Truly an awesome experience thanks to Austin.

I ordered 5 wall sconces. The selection was outstanding. The price was fair. Communication was stellar. Lights were shipped quickly and nicely packed.
Very pleased. I placed a second order with them this week.

Our Customer Service person Ray was so helpful in the ordering of or Fan/light kit package from the advertisement flyer.

Thanks We sure love our fan/light and Capitol Lighting-1800lighting.com.

Ron

This site is a scam ,typical bait and switch. Said they had open box product in stock gave me the runaround for over a week refunded me my money and never called me to explain what happened. Then they decided to email me saying that
I can have 25% off a new one, which was nowhere close to the open box price. Luckily I got my money back because this site is not real.

My experience was made great by my wonderful saleswoman, Wendy Pellegrino, who took the time to listen, help me identify fixtures for my home, and advise on the bulbs. Wendy is the best!

I recently ordered two items from the company after a lot of research. Capitol has an extensive, well-priced selection, but it's their customer service that is really amazing. I reached out twice, once for an order status and once for broken merchandise, and both times I was connected immediately with very friendly and competent customer service reps who resolved the matters easily and quickly. Thank you, Austin and Kollyn!

The people like WENDY PELLEGRINO at Capitol Light are easy to work with and very knowledgeable. The prices are great too!

Ray was amazing. First, the phone was answered, right away, by a person! This does not happen anymore and I can’t tell you how much I appreciated it, I definitely would have hung up if I got stuck in an AI loop. I wanted two types of wall sconces, and he was able to find them for me, get me a great price, and complete my order. All in about 5 minutes, smooth as can be. I have not yet seen them in my space - I’m sure I will love them, but their returns policy, 90 days, is what got me to call them in the first place. Now that I have, I will definitely get all my lighting through them. It’s nice to see companies that really prioritize the customer’s needs and experience, with great service, returns policy, and great prices.

Ray Machado was such a big help. He was very knowledge in all of my question. He made the whole process so easy.

Ray was excellent. Very prompt in his response and professional.

Have ordered every light fixture and mirror for a new build 8000 square foot home from Ray Machado at Capital Lighting. He has been outstanding to work with, and provided a level of customer service that is second to none!!! Would not hesitate to call Ray again for anything needed in the future.

Wow! The light was delivered the day after I ordered it. Very pleased with the quality of the light. I have ordered from them in the past and always a great experience and high quality product.

I had so many questions regarding the purchase of a ceiling fan and we put it in slope of the ceiling and everything else and Gladys was extraordinarily helpful with everything. Quickly responsive to my emails. I can’t say enough about how good this experience was in dealing with one 800 lighting and the sales rep Gladys N.
I highly recommend both the company and this customer service representative. It was another one that helped me. Her name escapes me, but outstanding as well.

Above and beyond service. Gladys helped me get in touch with the manufacturer to get a new chord for a fixture I thought I'd need to reorder. Quick and saved me. Thank you so much !!!!

Excellent customer service, large selection of high end products, fabulous pricing, and quick delivery. Very pleased with Capitol Lighting in every way and enjoyed working with Jay.

I have a trade account and Ray Machado, my rep, is very attentive and quick to respond. He has made the ordering process so seamless.

The lamp I selected was offered at a smart price and arrived right on schedule. When I hada question about the lamp, the customer service person was incredibly helpful and polite. I'm very happy with both the lamp and Capitol Lighting. I highly recommend them.

Outstanding service. The best. I am only going to order from this company forward also i have friends building that i will pass along the great service.

Very good experience with ordering lights. Communications were excellent in keeping us updated on our order. Also, on one of the light orders, shipped sooner than expected.

I purchased 4 sconces for a bathroom remodel. The sconces were delivered timely and were exactly as described. However one shade was slightly dented. I reached out to customer service over the holiday expecting delays. To my surprise, I received a prompt response and resolution. No action was required on my part. Everything was handled directly by the customer service rep. Thank you for your superior customer service!