We received a delivery of our new sofa by 2mandispatch today, and can truly say they were brilliant. The communications about when to expect our delivery were accurate with regular text and telephone... Mehr ansehen
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Das sagen Bewerter
After ordering some furniture from The Futon Company we were handed over to 2mandispatch. Upon agreeing a delivery slot we were informed on the day of delivery that the van had broken down and... Mehr ansehen
Our delivery from the Futon Company came on time which was great but only 1 person showed up instead of 2. He was upset and complained that there were no lifts and had to carry the package up a flight... Mehr ansehen
2 Man Dispatch delivered a Futon Sofa Bed to us recently and it was the most appalling delivery experience of our lives. I was not at home, so my partner took the delivery on his own. They arrived o... Mehr ansehen
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Adi and Josh were brilliant
Adi and Josh were brilliant, kept us informed with a couple of texts letting us no day and times for delivery, excellent customer service, pleasant, helpful and knew there job, took old machine with ease,and fitted new machine with ease, a credit to your company 2 very nice chaps ***** thank you 🤩
Adi and Josh were brilliant
Adi and Josh were brilliant. Kept me informed of a slight delay with revised arrival times. Polite, courteous and professional. They got a huge couch into my living room no problem, they've obviously done it many times before.
Had Adi & Josh deliver furniture a…
Had Adi & Josh deliver furniture a couple of times now; always good communication in advance and friendly, helpful service
Very helpful to get 30minute…
Very helpful to get 30minute notification of delivery slot. Also phoned to check. Both chaps very helpful waited whilst I checked the bases and mattresses. Asked if I needed it put in place in a room. All went very smoothly.
Rude and unhelpful
I took our delivery from 2mandispatch today and unfortunately had a bad experience. On arrival I asked if the beds could be taken to the room of choice and I was greeted with a grunt, to which I replied that I didn’t know what the policy was but was told the room of choice by the retailer.
I had two beds in my order and so I wanted each one delivering to different rooms, which the delivery person, Ire (?) started to do but then left everything in one room. When I asked if they could be moved to the other room he replied “that’s not my problem, it’s for you to now sort”. Given I am 7 months visibly pregnant I asserted that wasn’t very helpful of him and again asked if he could move a few boxes into the other room for me. He refused saying he didn’t care about reviews and actually pushed past me in a narrow hallway. At which point I was upset and surprised that he was shouting at me in my own home.
His partner Hassan was very helpful and kind and obliged to move some boxes for me, probably embarrassed by the service his colleague had provided. I want to call him out for a good customer experience.
Adi and Josh delivered three large and…
Adi and Josh delivered three large and heavy wardrobes today, the parking is a long way from our house and all three wardrobes had to then go upstairs in a tight house/landing. A lot of delivery people would have said no but they just cracked on and got the job done. Gave me a half an hour delivery time window and a phone number to call them if needed, so didn’t have to wait in all day. Much appreciated and highly recommend.
ADI and Josh were brilliant and kept me…
ADI and Josh were brilliant and kept me up to date as to delivery schedule. On time and professional
Adi and his son were absolutely…
Adi and his son were absolutely amazing. I cannot thank them enough. There is no way I would have been able to lift the wardrobe let alone get it up a wonky staircase! And then put it together, they were great, highly recommend. Thankyou so much.
Brilliant. This company goes the extra mile
Brilliant. Went the extra mile.
Given a 30 minute window on the day. They text to say they would be late due to traffic. It was 6 minutes. Built the sofa and took all the rubbish. I don’t know their names but they were father and son. Fantastic.
Adi & Josh were very professional
Adi & Josh were very professional, courteous, well mannered and helpful. Very hard working men who deserve recognition. I would highly recommend their services to anyone! Great team.
Spoke to customer services on the 11th…
Spoke to customer services on the 11th at 1.47 to Matthew. He was so rude and unhelpful for no reason. Reduced me to tears when ill I wanted to do is find out where item was
Great job by delivery team
Great job by delivery team keeping me informed, arriving punctually and delivering our new sofa bed to the room. Very happy.
Adi & Josh were great!
Adi & Josh were great, kept us updated of delivery times and when they arrived they even set up our sofa, so no hassle for us! Definitely recommend as a courier, thank you!
Adi and Josh delivered our sofa today
Adi and Josh delivered our sofa today, good communication throughout called in advance to let me know they were on their way. Put the sofa together for me and were lovely to deal with
Unprofessional, Rude, and Completely Incompetent Delivery Service
2MD Delivery is one of the most unprofessional and incompetent courier companies I have ever dealt with.The first delivery attempt failed entirely due to their incompetence, and when I called to resolve the issue, the staff on the phone were rude, dismissive, and unhelpful. Shockingly, they even suggested I pick up the parcels from their depot myself—despite this being a paid delivery service!
When the items were finally delivered, The delivery team failed to inspect the route as required, scratched my walls during delivery, and initially refused to deliver items to the correct room. Their attitude was appalling—rude, dismissive, and careless throughout the entire process.
This company clearly has no standards for customer service or accountability, and their carelessness caused property damage that they made no effort to address. If you’re unlucky enough to deal with them, expect nothing but frustration and disappointment. Avoid at all costs.
Adi & Josh were great today
Adi & Josh were great today! They called to ask if I minded them delivering earlier than scheduled, were very pleasant, and managed to get the mattresses upstairs without any fuss. Would 100% recommend.
Great 2man team
My 2man team, Adi and his son, were great. They kept me updated on delivery time by text. Delivered beds exactly where I wanted them with no fuss. Great experience thanks.
Great delivery team
Great delivery team. The two young men who collected my old washing machine and delivered a new one at 8.30pm were fantastic. I live in an upstairs flat so lots of stairs to climb. Well done and thank you both
Adi and Josh were top delivery men kept…
Adi and Josh were top delivery men kept me up to date with time of arrival went out of there way to get my sofa into the lounge I had my very own santa and his elf 😀 thank you so much guys for going above and beyond 😀
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