6thstreet Bewertungen 729

Great experience

This has been the worst experience I’ve had. I contacted the driver to return and cancel the shipment 900521545 so I can receive my refund, but there has been no response to my messages. This is completely unacceptable. I need my refund processed as soon as possible.

Good products and excellent choices

A useless website 6thstreet uae, no proper integration with payment methods like Tabby or Tamara, Tabby option is not showing, Tamara is showing but not working properly, I have both of the accounts and using from the last 2 years. I just used tabby on Clarks website and it processed very smoothly but on 6th street , it sucks, every time Tamara is getting failed. However I don't have any payment issue or verifying issue with tamara, on tamara app i am verified user, my bank account and card all are verified. But on 6thstreet, it sucks, shutdown your website and sell oranges. Your team is not worth doing of ecommerce business.

"Love the 6thStreet app! It's so easy to navigate and they have an amazing selection of brands like Nike and Adidas. My go-to for fashion in the UAE. Highly recommended!"✨✨🤩

6thStreet app is one stop shopping destination for all fashion needs . It has wide variety of options and great deals on branded products. Easy to access and order from the comfort of your home . Fast delivery and good customer service .

The information the provided to reach for customer service is fake in Saudi. You wanna call them but the number is not complete. They don't answer to emails, no reply on instagram, even they delete your comment from the post but no reply to the direct. Recently i returned the order, they didn't give my refund to my credit card. Instead they kept it in my balance to force me to buy another item. Stay away from them.

Update: from 1 star to 3. I could reach them in messenger.

I am very disappointed with my recent order from 6th Street. I ordered a DKNY luggage online because my flight is coming up soon, but instead of the luggage I selected, I received a small bag. This is extremely frustrating and stressful, especially since my flight is near and I carefully planned my budget for this purchase.
I already emailed customer service, but they informed me that they cannot proceed with my request to exchange the item. This experience has been very upsetting, and because of this, I will not order from this app again.

Not even one star it deserve Extremely poor service. My order has still not been received, even after waiting for so long. I have been calling customer service every single day, and all I get is the same copy-paste reply by email with false promises and no action.
Customer support is completely irresponsible — they give hopes, ask you to wait, and do absolutely nothing. There is no accountability, no update, no delivery, just endless excuses.
This order was meant to be a gift, and because of their negligence, it was completely ruined. I trusted their words patiently, but that was a mistake.
Very bad experience, very bad customer service. I do not recommend this company to anyone. Till this date 10/02/2026 mu order not recieved

Worst customer service and worst experience

Will never purchase any items from them

Unetical way of handling process, the order was listed as available on the website and i was informed at the last moment that the order is not available, to my suprise its the second time they cancelled my order for the same product and the same product shows available,

The catch here is simple they sell it for the higher price on store and let online customer ruin their time. Disgusting.

⭐ 1 STAR – If I could give ZERO, I would

Absolutely unacceptable experience with 6thStreet.

I ordered using their 24-hour express delivery, only for my order to be falsely marked as “Delivery Failed – Customer Not at Destination.” This is a lie. No one called me, no rider showed up, and no delivery attempt was made.

Customer service made it worse. I was explicitly told my order would arrive between 9:00–10:00 PM, which I relied on because I urgently needed the item. That promise was completely false. After 9:00 PM, customer support became unreachable.

The next day, I contacted support again and was given no clear information, no location update, and absolutely no sense of urgency. If you cannot commit to express delivery, do not advertise it.

This company blames customers for their own delivery failures and provides misleading information. Extremely disappointing, frustrating, and unprofessional.

Avoid if you value your time and money.

I needed a product urgently and ordered from 6th street as apparently they have the “express delivery” service - to be delivered today so it says. To my surprise, nothing came at 8pm so I called the customer service. Again to my utter disbelief, their customer service told me to wait tomorrow or cancel my order. Cancel?? An item that I needed urgently and at 8pm where else can I get another one? What an absurd service this is.

Also I have sent email to thei customer service but I am not expecting anymore positive response. Since all they do is disappoint their customer.

If you cant commit, dont say it in your app. What a waste of my time 6th street! I have been ordering here for many years but looks like its time to remove the app.

I had worst annoying experiences (several times) with 6th street . The return and refund process are extremely poor. The delivery is usually delayed and the customer service is unprofessional . They keep messaging me “ Delivery / Pick-up failed DUE TO CUSTOMER POSTPONED” or “ DUE TO CHANGED OF LOCATION “ .

This has to be the worst online shop here in UAE. First, I have placed an order because it says delivery on the same day but it didn't come and no one called. I checked the app for my order status and it first says "Out for delivery", then I called their hotline to ask and complain. The representative sounded so sarcastic and does not have any customer service skill. The status of my order in app became "Delivery failed." due to some traffic (cant remember exactly). I requested for a call back from a Manager but no one called. My order came a day after "supposed to be same day delivery" and it was a GUESS tote bag and to my disappointment, it was not in a box. I am not sure if they remove it from the box because what inside the packaging was folded Guess eco bag where usually they put the actual bag in then inside the box. So yeah, it's disappointing and promised to myself never to order from 6th street again. I hope they close.

WORST SHOPPING EXPERIENCE WITH 6TH STREET. THE WRONG ITEM WAS SENT TO ME, AND WHEN I INQUIRED ABOUT IT, THEY ASSURED ME IT WOULD BE REPLACED AS SOON AS POSSIBLE. HOWEVER, EVEN AFTER 5 DAYS OF CONTINUOUS FOLLOW-UP VIA CALLS, NO ACTION HAS BEEN TAKEN. THE CUSTOMER CARE SERVICE IS VERY POOR—UNSUPPORTIVE, IMPOLITE, AND UNABLE TO PROVIDE PROPER ANSWERS. I AM EXTREMELY DISAPPOINTED WITH THE SERVICE RECEIVED.

The customer service at 6th Street is extremely disappointing. I was given inaccurate and conflicting information, which directly caused a delay in my order. There also seems to be very poor coordination with the delivery company. Overall, a very bad experience. I would not recommend this service. If there is negative definitely you will get -10!!!!

ATTENTION! I strongly do not recommend this site! After you PAY for fast delivery, the delivery date changes, so they are not reliable. Out of 3 items, I received only one - and the completely wrong item was delivered! CS was a very nice lady, but she couldn't help with anything. So, all in all, they didn't do anything about a simple order, they took my time and money, which they will supposedly refund, but only in a week. Save the day and shop anywhere else

Order canceled without notice. Very poor customer support and delayed refund after multiple follow-ups. Not trustworthy.

Don't trust this shop they. Will not refund what you returned many excuse s, they will tell you that they don't recieved the return etc and the worst part is they will ask you the proof that the courier pick up the item s and ask you if you have copy of cctv what the..... Should I provide that worse shop ever