A very efficient, reliable, honest company. Lewis came to survey the property and was very knowledgeable and was great in giving advise and running through all the awnings. Once ordered Access Awning... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Our initial experience was disappointing because, as it turns out, our garage ceiling is bowed and this went unnoticed on the initial assessment. As a result, the door fitted the aperture correctly bu... Mehr ansehen
Unternehmen hat geantwortet
Your technician advised his arrival time - spot on He immediately spotted the issue and managed to fix while he was here and greased the doors - so a really good fix. Service better than most, coul... Mehr ansehen
Unternehmen hat geantwortet
John Caird serviced our garage door and found his work to be excellent. Garage door so much better now. Thank you John once again we definitely recommend your company to anyone
Unternehmen hat geantwortet
Unternehmensdetails
Über Access Garage Doors Ltd.
Vom Unternehmen geschrieben
Since 1976, Access Garage Doors has helped homeowners throughout London and the South East of England improve, secure and enhance their properties with quality home improvement products and expert installation services.
With over 50 years in business, we specialise in the supply, installation, repair and automation of top quality garage doors, including up and over, sectional, roller, side-hinged and bespoke garage door solutions. We also offer enviable entrance doors, award-winning awnings, designer pergolas and other premium products designed to make homes more attractive, practical and secure.
Our experienced teams work with leading UK and European manufacturers, giving customers access to a wide choice of styles, finishes, colours, security features, insulation options and automation systems. Whether you are looking to improve kerb appeal, increase security, make daily use easier with remote control operation, improve thermal performance or find a solution that suits a specific budget, we aim to offer clear advice and dependable service from start to finish.
We provide professional surveys, expert installation, reliable repair services and helpful aftercare through our local branches across the South East.
We offer FREE SURVEYS on all new installations, giving you the opportunity to discuss your requirements directly with an expert in the comfort of your own home.
FREE SURVEYS ON ALL NEW INSTALLATIONS
Vom Unternehmen geschrieben
- Get help choosing your new home improvement solution by one of our experts, at the comfort of your home.
- Book a Free, No Obligation Survey and one of our experts will assess your property, discuss your requirements and offer the best possible or a variety of solutions.
Kontaktinformationen
Genesis House, Priestley Way, RH10 9PR, Crawley, Vereinigtes Königreich
- 0800 716 569
- info@accessgaragedoors.com
- accessgaragedoors.com
4,8
Hervorragend
703 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
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Proffessional service
Competitively priced, good quality, proffessional management and fitters
2. März 2026
Antwort von Access Garage Doors Ltd.
Hi Peter, thank you for the 4-star review. We’re really pleased you were happy with the quality, pricing, and the way everything was managed and fitted. If there’s anything we could have done to make it a 5-star experience, please let us know - we’d be glad to help.
The garage door is now far stronger…
The garage door is now far stronger than the old one which was broken into. Access Garage Doors responded quickly to enquiry and with two weeks the installation was done and very satisfied I am.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Access Garage Doors Ltd.
Hi Charles, thank you for the 5-star review. We’re really pleased we could respond quickly and get everything sorted within a short timeframe, especially after what happened with the previous door. Great to hear you’re happy with the new installation and that it feels more secure. Thanks again for choosing Access Garage Doors.
Unexpected minimum labour/call out charges!!
I would not recommend this company based on my experience. I recently ordered a replacement remote for my garage door and booked an engineer to program it.
The engineer attended and programmed the remote successfully, but the actual work carried out appeared to take only a few minutes. During the visit he briefly sprayed WD-40 lubricant on certain parts of the door and replaced the battery in another remote. The time spent actually working on the door was very brief and the engineer was not particularly helpful – for example, I had to move items in the garage myself to access the control unit and there was no offer to assist.
I was then charged £111 for the service visit. When I queried this before paying, the company explained that this is their minimum labour charge for any work up to 20 minutes, which was not clearly explained beforehand.
I was also charged £90 for the remote control (a **Hörmann HSE4 BS remote control). After the visit I discovered that the same remote can be purchased from many retailers online for roughly £35–£50, which makes the markup quite significant.
While the remote works, the overall experience left me feeling that the cost was disproportionate to the work carried out and the price of the part supplied.
I would recommend that anyone using this company ask very clearly about minimum labour charges and the cost of replacement parts before booking, and do your research as the costs can be significantly higher than expected.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Access Garage Doors Ltd.
Dear Mrs Thomas,
Thank you for taking the time to leave feedback. I’m sorry the visit left you feeling disappointed, particularly in relation to the cost versus the amount of work you felt was carried out.
To clarify the pricing, when the appointment was booked we confirmed in writing that this visit was scheduled as a service and remote supply/programming, and we also set out our charging structure. The £25 + VAT rate applies only to a visual inspection where no work is carried out. Where any works are completed, our minimum labour charge for up to 20 minutes is £92.50 + VAT (£111 inc VAT), plus any parts supplied.
On the day, the engineer supplied and programmed the new remote, replaced the battery in another remote, lubricated relevant moving parts, carried out operational checks and testing, and demonstrated the manual release. While some of these actions are quick when done by an experienced engineer with the correct equipment, they form part of a standard visit to ensure the door is operating safely and reliably. Our tracking records show the engineer was on site for approximately 22 minutes.
We’re also sorry you felt the engineer wasn’t as helpful as you expected. For safety reasons, we do ask customers to ensure access is clear, but we always aim to be courteous and supportive throughout the visit.
We take feedback like this seriously. If you would like us to review anything further, please contact our office with your invoice details and we’ll be happy to look into your concerns.
Kind regards,
Access Garage Doors Ltd
The entire team at Access Garage Doors continue to be fabulous!
Although Access Garage Doors have not yet installed my replacement door as I'm renovating and enlarging the garage space and door opening - I wanted to comment as it relates to my experience so far.
Quite simply ... Superb!
The entire team has been extremely helpful in their guidance and response. Scott Shamuluas, Project Manager, has gone above and beyond ensuring the right door and proper fit, working with my General Contractor and Structural Engineer in my garage space redesign. Additionally, Scott keeps me abreast of what is going on and the cohesiveness between Scott and my guys is, truly, appreciated.
On the office front, Nicole, Hope and Andy could not be more friendly and supportive. They are an absolute pleasure to speak with.
I'm anxiously looking forward to the completion of my garage rebuild and subsequent garage door installation knowing that the team at Access Garage Doors is doing all they can to guarantee exactly what I wanted. They are, all, wonderful to work with!
Respectfully Submitted,
Mike Wallach
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Access Garage Doors Ltd.
Hi Mike, thank you for taking the time to leave such a thoughtful 5-star review — it’s genuinely appreciated.
However, it looks like your feedback may have been posted on the Trustpilot page for Access Garage Doors (UK), whereas the team members you’ve mentioned (Scott, Nicole, Hope and Andy) aren’t part of our company. We’d hate for your excellent comments to miss the people who’ve looked after you.
If you’re able, please could you repost this review on the correct Trustpilot profile for the Access Garage Doors you’re working with (or contact Trustpilot support to have it moved)? They absolutely deserve the recognition.
With thanks again — and we wish you all the best with the renovation and installation.
Speed and reliability .
17. Februar 2026
Antwort von Access Garage Doors Ltd.
Thank you for the 5-star review. We really appreciate it and we’re glad everything was handled quickly and reliably.
They came, they saw, they installed..
The company did exactly as they promised.
The resulting installation of my roller shutter door was carried out efficiently, without fuss or delay.
I could not ask for more too be honest.
The door looks great and works effortlessly.
17. Februar 2026
Antwort von Access Garage Doors Ltd.
Thank you for your review, Sotirios. We’re pleased everything went to plan and the installation was completed smoothly and efficiently. Great to hear you’re happy with how the door looks and operates:) Thanks again for choosing Access Garage Doors.
Great Job - Thank you
I had three quotes for my garage roller door, and Access Garage Doors stood head and shoulders above the others.
Nothing ever seemed too much trouble, even when I changed my mind about the outside surround.
My garage now has loads more space compared to the old up-and-over door, and the house is noticeably warmer too.
Well worth it.
Cheers
12. Februar 2026
Antwort von Access Garage Doors Ltd.
Thanks so much for the fantastic feedback, Keith. We’re really pleased we stood out during the quoting stage and that we could help you get the finish you wanted, even with changes along the way. Brilliant to hear you’re enjoying the extra space and improved comfort at home. Appreciate you choosing us!
Tyler was very professional and…
Tyler was very professional and explained everything he was doing. He is also very nice person. Tyler knew what he was doing and did a great job. I would want Tyler to work on my garage door again if needed.
5 stars for Tyler
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Access Garage Doors Ltd.
Hi Marving, thank you for the 5 star review - we’ll happily take it! 😊
Just a quick note though: we’re a UK-based company and we don’t have a Tyler on our team, so it looks like this may have been meant for a different garage door firm in the US. If you can find the correct company page and move it over, Tyler will get the credit he deserves.
Thanks again!
Access Garage Doors Team
Quality garage door replacement company - highly recommend!
Having been burned by some others I can not recommend this company enough. The whole experience of dealing with them from start to finish was fantastic and easy. They are a quality company to deal with at reasonable prices and our fitter Bart did a superb job.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Access Garage Doors Ltd.
Hi Talya, thank you so much for your lovely review. We’re really sorry to hear you’d had a poor experience elsewhere, so it means a lot that we could turn that around for you and make the process feel straightforward from start to finish. We’ll be sure to pass your kind words on to Bart - he’ll be delighted. Thanks again for choosing Access Garage Doors, and enjoy your new door!
From the surveyor to install excellent…
From the surveyor to install excellent service
28. Jänner 2026
Antwort von Access Garage Doors Ltd.
Hi Nilesh, thanks for taking the time to leave a review. It’s great to know the experience was excellent from the survey stage right through to installation. We’ll pass your kind words on to everyone involved - and we’re glad we could help.
I value good service
Being a local business myself I value communication and client service. Access Garage Doors has delived on both of these.
Honest quoting, clear information and lots of communication throughout.
Because of this they are now on my radar to refer again and again
5. Februar 2026
Antwort von Access Garage Doors Ltd.
Dear Ms John-Charles, thanks for taking the time to leave this review. As a local business ourselves, we know how much trust is built on clear communication and doing what you say you’ll do - so we’re really pleased that came through in your experience. We genuinely appreciate the recommendations and look forward to helping anyone you send our way. Thanks again for choosing Access Garage Doors.
Good job well done
Whole process from start to finish was executed extremely efficiently. Fitter was excellent and whole job went smoothly - just like the new garage doors!
3. Februar 2026
Antwort von Access Garage Doors Ltd.
Dear Irene, thank you for your lovely review. We’re really pleased the whole process ran smoothly from start to finish, and we’ll be sure to pass your kind words on to the fitter. Enjoy your new garage doors - and thanks again for choosing Access Garage Doors! If you ever need anything in the future - adjustments, servicing, or advice — we’re here to help.
Responded quickly to my request
Responded quickly to my request. Steve installed the door efficiently and did a great job
21. Jänner 2026
An excellent job
An excellent job, carried out in a very efficient manner
Very helpful staff
16. Jänner 2026
Bewertung ohne vorherige Einladung
Professional and Highly Organised
I was extremely impressed by the professional and business-like approach to the project from beginning to end.
I was kept fully informed at all stages and was treated with great courtesy and respect. The project was completed as scheduled and I am delighted with my new garage door.
I have absolutely no hesitation in awarding Five Stars to the South Croydon Branch of Access Garage Doors.
John Trapé
15. Jänner 2026
A very nice experience and would highly…
A very nice experience and would highly recommend,
Hugh Telford
6. Jänner 2026
Very professional throughout
23. Dezember 2025
Explained process thoroughly
Explained process thoroughly, quick installation, great door
23. Dezember 2025
Install was smooth and quick and tidy
Install was smooth and quick and tidy. John and Steve both very helpful.
11. Dezember 2025
arrived on time giving notice of when…
arrived on time giving notice of when attending
10. Dezember 2025
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