This is the third time Molly at Ace Flights has booked long distance travel for me. I keep returning as she is always helpful and goes the extra mile as well as finds the best possible prices and conn... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Tried two High Street Travel agencies before AI suggested Ace Flights. Both appeared not to want to 'rummage around' exploring various options to keep the price reasonable. Ace Flights did just that.... Mehr ansehen
Unternehmen hat geantwortet
Kevin, my call handler was excellent. The flights coming up didnt quite fit my criteria so he went away and called me back with what I required. As a single person travelling it was important to me... Mehr ansehen
Unternehmen hat geantwortet
I was looking for a cheaper option of flying to Australia over the Christmas period and most air fares have nearly doubled since my holiday there last Christmas. However, Kevin at Ace Flights managed... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ace Flights Ltd is a leading UK-based travel agency specializing in the sale of flights and holidays. With a team of highly experienced agents and a commitment to providing exceptional service, we are dedicated to making your travel experiences memorable and hassle-free. Our strong affiliation with PTS (Protected Trust Services) ensures that our clients enjoy financial protection, giving you peace of mind throughout your journey. At Ace Flights Ltd, we understand that every traveler has unique preferences and requirements. That's why our knowledgeable agents leverage their extensive sales experience to offer personalized recommendations and tailored itineraries. Whether you're planning a relaxing beach vacation, an adventurous getaway, or a business trip, our agents go above and beyond to craft the perfect travel package for you. As a trusted travel partner, Ace Flights Ltd prides itself on delivering exceptional service, personalized recommendations, and competitive prices. We prioritize customer satisfaction and work tirelessly to exceed your expectations. Whether you're a frequent flyer or a first-time traveler, our goal is to make your journey seamless and unforgettable.
Kontaktinformationen
1110 Elliott Court Coventry Business Park, Herald Avenue ,Coventry, CV5 6UB, West Midlands, Vereinigtes Königreich
- 0203 997 9399
- sales@aceflights.co.uk
- aceflights.co.uk
4,8
Hervorragend
536 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 20 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Fantastic customer support
Found AceFlights online. Mollly was super helpful is securing an alternative flight route for our family holiday to Australia.
Molly was attentive and responsive and established an innovative flight routing to keep our holiday plans intact!!
Will definitely use again. 👍
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Very good experience
So far so good. Kevin helped us to book our tickets to Australia avoiding the conflict zone in the middle east, last minute. He got us the best possible price he could and this has meant we can still have the holiday of a lifetime despite thinking it was all over just a week ago! Thank you Kevin. We leave next week so I will leave another review after it has all been a big success!
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Kevin at ace flights was really helpful…
Kevin at ace flights was really helpful and managed to sort out our flights to Australia after our booked ones were cancelled due to conflict in the Middle East. He made the whole process easy and kept us informed.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Excellent Service from Ace Flights
Excellent Service from Molly at Ace Flights. Our flight to Australia was cancelled due to the conflict in the middle east. However, Molly very quickly and efficiently found us an alternative flight on our preferred dates just when we were starting to despair. Ace Flights are so lucky to have someone of this quality working for them, we are regular fliers and will certainly be using them again.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
5
Kevin is very helpful and patient
Kevin is very helpful and patient. If the flights go as well as dealing with Kevin I will be extremely happy
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
5
Kevin was exceptional
Kevin was exceptional , he found the best deal for us to travel back to Australia in these troubling times. I would definitely recommend him to anyone wanting to book a long haul flight. Thank you Kevin
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
First class customer service
Having been recommended this company by friends I was extremely fortunate to have been put in touch with Molly. My flights, & those of 2 other family members on seperate flights/bookings to Sydney from the UK, were planned & booked with unexpected ease. I will definitely be using Ace Flights UK again after such a positive experience. Molly is a credit to the company & should be commended for her diligence & great communication throughout the booking process 🙏
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
This is a Trustworthy Company and the Customer Service is Excellent
I usually book flights independently but when our Qatari flights through Doha were cancelled, due to unsafe airspace, I had to find an alternative route to Perth in Western Australia. I only had one week to rescue our holiday of a lifetime to visit our daughter in Australia.
After hours of searching I stumbled upon this company, Ace Flights UK and booked a callback.
At first I was a bit unsure about a telephone only booking but a quick Internet search and a read of their reviews assured me that they were a genuine and trustworthy setup.
Kevin from Ace Flights called me punctually at the a set time and listened patiently to my requirements, Flights next Monday, not through the Gulf States, no more than two stops, no lengthy stop overs and reasonably priced.
Within a few minutes Kevin came up with something I had not thought off, to avoid the lengthy stopover he suggested a night in a hotel in Frankfurt with pretty much a whole day to explore the city. Then he told me that and that the hotel would be complimentary and that he could book it for me. All the other flights fitted our iteniary perfectly and the price was within the budget that I had mentioned to Kevin. Kevin emailed me a complete iteniary later in the day and arranged the payment.
As promised the next day an email came through with all the necessary paperwork flight numbers etc. and the hotel booking confirmation. I phoned Kevin to confirm everything and enquire about seat reservations. Within an hour Kevin called me back having booked (extra legroom) seats for my wife and I on all five flights, for around half the price we would have paid the Airline.
I phoned Kevin back, on his direct number, two or three times to check seat numbers etc., calls were answered immediately, and during every call Kevin was patient, helpful and courteous.
I was going to write that Kevin provided excellent customer service but actually it was more than that, Kevin seemed personally involved in solving our issues. This may well have been the best customer service I have ever encountered, thank you Kevin and thank you Ace Flights UK.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
I spoke to Molly and she got me a…
I spoke to Molly and she got me a flight to Australia for just under £2000 after my Qantas flights were cancelled due to circumstances in the Middle East. She did everything for me. Assistance at airports. Great seats. And she was very patient with me whilst online. Thank you Molly. I couldn’t have done it without you. I will definitely be coming back to you again.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Third time is a charm…
This is the third time my husband & I have booked with Molly at Ace Flights.
The service she provided has always been good however this time it was exceptional.
Having to source flights at short notice on alternative routes to avoid the Middle East whilst managing to keep costs and transit times acceptable was a big ask, but she managed it and provided us with several options.
We cant thank you enough for enabling us to make it to Australia for our sons wedding.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Molly saved our day with sorting…
Molly saved our day with sorting flights that ensured we got to our sons wedding in Australia in these chaotic times,she went above and beyond.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Very satisfied with Ace Flights UK
Molly, at Ace Flights UK, was very friendly and extremely efficient and helpful. She successfully found a flight to Melbourne for me, one that ticked my boxes - dates, price, avoiding the Middle East because of the war, stopover length etc. And this at a time when the demand for such flights is high. I highly recommend Ace Flights UK. Thank you Molly!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Australian Trip
Kevin was very helpful and very understanding
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
First class service
Fantastic service from Kev sorted out our flights in a professional manner would certainly recommend this company
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Molly was superb from start to finish
Molly was superb from start to finish, we got a great deal for flights to Sydney business class, all with short stops in between flight, with major airlines. we will use them again for sure.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Molly was so helpful from start to…
Molly was so helpful from start to finish and got our family a really good deal to fly to Perth in December. Thank you Molly 😀
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Patient help during a time of stress
Kevin went over and above to help me find another flight to Australia when mine was cancelled. I needed very specific dates and he spent a long time searching. I was very tired, stressed and anxious, but he remained patient and polite, as I rejected his every offer! In the end, he found flights that suited me. Thank you for your help.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Flights to avoid Dubai
As the conflict in the Middle East expanded I decided to ask for my Emirates flights via Dubai to NZ to be refunded.
I spent 4-5 hours online searching for new flights to Wellington and found no solutions that worked for me. I did not want to spend long layovers alone in a foreign airport. Sid took this on board and came up with an amazing itinerary which was not too expensive. And with short layovers.
I could not be more grateful. Such a relief. And I have been booked to have assistance which gives me access to bulkhead seats. That is a huge bonus. I’m nearly 80 and suddenly feel grateful to be old!
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Stella was incredibly helpful
Stella was incredibly helpful - thankyou!
Typically I would book my own flights online however with the constant changes in prices and availability due to the conflict in the middle east it was very difficult to manage. Stella was very helpful and found us flights that worked for us. I highly recommend and will book with Stella again. Thank you
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
Molly was extremely helpful even…
Molly was extremely helpful even staying late to give us an improved offer
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ace Flights UK
Hi,
We wanted to take a moment to express our sincere gratitude for the glowing review you left about our business. We are thrilled to hear that we were able to meet and exceed your expectations, and that you had such a positive experience with us. We take great pride in providing top-notch service and products to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
Thank you for taking the time to share your feedback with us, and for choosing our business for your needs. We look forward to continuing to serve you in the future, and hope to exceed your expectations again and again.
Thanks,
Ace Flights Team
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