Acewonders Bewertungen 

498
•
TrustScore 2 von 5

2,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Ordered a coat over a year ago, nothing has arrived. I accept I’ve been scammed. Don’t use this company. You will get scammed out of money and never get your merchandise.

Bewertet mit 1 von 5 Sternen

The worst consumer experience I’ve witnessed. Ordered 5 t-shirts in May 2025 and still not received them as of January 2026. I’ve emailed multiple times and “Lynn” keeps apologising stating they are w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Lynn, our customer service rep, was super fast in addressing all our concerns! The shirtss took a bit longer to arrive, but once we reached out, Ace quickly got things moving and made sure they were d... Mehr ansehen

Bewertet mit 1 von 5 Sternen

AVOID! Note the huge 45 day delivery timescale. They will take your money and you wont receive anything up to this time and not sure if it comes later. Had to get a refund through paypal as cancellati... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bekleidungsgeschäft

Vom Unternehmen geschrieben

Acewonders® is a dynamic and innovative urban fashion wear brand that offers a unique combination of quality, comfort, and class. Our mission is to provide our customers with clothing that not only looks great but feels great too. With an extensive range of clothes, we make sure that you will always have the right outfit for any occasion. Our clothing line includes both Men's and Women's wear, with a wide selection of Tops and Bottoms. From trendy t-shirts and hoodies to stylish pants and shorts, we offer a diverse range of options to cater to every style and preference.


Kontaktinformationen

2,1

Mangelhaft

TrustScore 2 von 5

498 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,1

Alle Bewertungen

(498)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Exchange for incorrect size against policy

Issue #1: I ordered three shirts in my size (large). When I ordered the three shirts, a fourth shirt was inadvertently added. I could not remove the shirt from my cart. I immediately emailed my concern. The company answered with, "We will refund you for the inadvertent added shirt". Six weeks later I still have not received a refund.
Issue #2: I received my shirts; however, sizing is not consistent with traditional shirt sizes. So, the shirts were too small. I emailed asking to exchange the three shirt. I was quickly emailed back and was told, "No exchanges permitted per policy". They did tell me that they would give me 1 shirt in my size as a result of this issue.
This company should permit shirt exchanges. I will not purchase clothing from this company again. In addition, I will warn everyone I talk with about this company's unprofessional clothing change policy.

Lynn is working to help rectify; however, she is limited in what she can do as a result of the company policy.

1. Mai 2024
Bewertung ohne vorherige Einladung
Acewonders-Logo

Antwort von Acewonders

Dear Ted,

We deeply regret the inconvenience and frustration you have experienced with your recent order. Your feedback is invaluable to us, and we take these matters very seriously.

Issue #1: We apologize for the delay in processing your refund for the inadvertently added shirt. Our customer service team has been notified and is working to ensure that you receive your refund as quickly as possible.
Issue #2: We are sorry to hear about the sizing issues and the inconvenience caused by our exchange policy. We understand your frustration, and while our policy currently does not permit exchanges, Lynn from our customer service team has been diligently working to find a satisfactory solution for you. We appreciate your patience as we address this matter.

We are committed to improving our processes and policies to better serve our customers. Thank you for bringing these issues to our attention. We hope to have the opportunity to make things right and regain your trust.

Best regards,
AceWonders

Bewertet mit 1 von 5 Sternen

AW518756 I haven't received my shirts…

AW518756 I haven't received my shirts either. Beware

13. Mai 2024
Bewertung ohne vorherige Einladung
Acewonders-Logo

Antwort von Acewonders

Dear Ramon,

We sincerely apologize for the inconvenience you’ve experienced regarding your order #AW518756. We understand how frustrating it can be when expectations are not met, and for that, we are truly sorry.

We want to assure you that we have addressed your concerns via email and have expedited the dispatch of your shirt. Our team is working diligently to ensure that your order reaches you as soon as possible.

We appreciate your patience and understanding in this matter. Your satisfaction is very important to us, and we are committed to providing you with the best possible service.

Should you have any further questions or need additional assistance, please do not hesitate to reach out to us directly.

Thank you for your continued support.

Best regards,
AceWonders

Bewertet mit 1 von 5 Sternen

Buyer beware

On 3 different occasions I have tried to purchase the elastic white shirt from this company not receiving any of my shirts
AW514242 11/8/23
AW516421 1/29/24
AW518173 4/15/24
I wanted to be fair however I see that is useless. BUY AT YOUR OWN RISK

8. November 2023
Bewertung ohne vorherige Einladung
Acewonders-Logo

Antwort von Acewonders

Dear Anthony,

We deeply apologize for the delays and issues you've encountered with your orders. We understand how frustrating it must be to have tried to purchase the elastic white shirt on three different occasions without success. This experience falls far short of the high standards we aim to uphold.

Please rest assured that our customer service team has reached out to you to address this matter urgently. We have expedited the shipment of your order to ensure it reaches you as soon as possible. We are committed to resolving this issue and making things right for you.
We appreciate your patience and your willingness to provide feedback, even under these difficult circumstances. Your experience is important to us, and we are taking steps to prevent such issues from occurring in the future.

Thank you for your understanding and for giving us the opportunity to correct this situation.

Best regards,
AceWonders

Bewertet mit 1 von 5 Sternen

Acewonders is a SCAM!

Company does not sell what they advertise. Shirts don't have any stretch and are very uncomfortable. Product comes from China. Save your money and don't fall for this scam of a company!!!

31. Mai 2024
Bewertung ohne vorherige Einladung
Acewonders-Logo

Antwort von Acewonders

Dear Aleksey,

We are very sorry to hear about your recent experience with our product. We strive to provide high-quality items and excellent customer service, and it is clear we fell short in this instance.

Our shirts are designed with comfort and quality in mind, and we regret that this was not reflected in your order. We understand how important it is for our customers to receive products that meet their expectations, and we are taking your feedback seriously to improve our offerings.

Please note that our customer service team has already reached out to you via email with a resolution to address your concerns. We hope this will resolve the issue to your satisfaction.

Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to improve.

Best regards,
AceWonders

Bewertet mit 5 von 5 Sternen

Nice product

Nice product! They do run small so make sure you check the size chart. Great customer service. Lynn was very helpful. Communicated great and was there for any questions.

28. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Pay attention to the size chart. No refunds

The shirts are very nice. The shipping time was longer than preferred. However, the customer service is great. I ordered 7 shirts and they were all too small. They don't take returns but offered to send me 2 shirts for my inconvenience.

26. Mai 2024
Bewertung ohne vorherige Einladung
Acewonders-Logo

Antwort von Acewonders

Dear Reno,


Thank you for your feedback and for appreciating the quality of our shirts and our customer service.

We sincerely apologize for the inconvenience caused by the sizing issue and the longer shipping time. We understand how frustrating this can be. As mentioned, we have prepared three shirts in 2XL size for you. These will be shipped to you as soon as possible to help make up for the inconvenience.

We value your business and hope this resolves the issue to your satisfaction. If you have any further concerns or need additional assistance, please do not hesitate to reach out.

Best regards,
AceWonders

Bewertet mit 5 von 5 Sternen

OUTSTANDING Service!

I can't express enough how impressed I am with Lynn's handling of my exchange request. In my entire adult life spent in the customer service arena, I can tell her level of care stands out. It's rare to find such dedication and Lynn proves that there are still people out there who genuinely care. Thanks a lot, Lynn!

16. Mai 2024
Bewertet mit 5 von 5 Sternen

I recently purchased a product and…

I recently purchased a product and found it to be of high quality,, although there was a discrepancy with the sizes. However, thanks to Lynn's helpful assistance, the issue was promptly resolved.. I'm grateful for her support and will definitely be making another purchase in the future.

19. Mai 2024
Bewertet mit 5 von 5 Sternen

Exceptional Customer Service saves the day.

I recently ordered some items online, but unfortunately, the sizes I purchased were too small. Despite not being able to return them, I reached out to customer service for help.. To my surprise, they were incredibly helpful and arranged to send me the correct size free of charge, The assistance was quick, efficient, and greatly appreciated. Just received the replacements... a huge thank you to the customer service team for their outstanding support!

16. Mai 2024
Bewertet mit 5 von 5 Sternen

Perfect fit. Thanks to Acewonders!

I recently ordered some shirts onlinr and had some concerns about sizing since acewonders follows different standards. However, I took a chance and I'm thrilled with the outcome! Not only did they quickly deliver my order but they also provided helpful advice on choosing the right size. These shirts are amazing!! they fit like a dream, the quality is exceptional, and the feel incredibly comfortable.

12. Mai 2024
Bewertet mit 4 von 5 Sternen

Acewonders are fantastic and are great…

Acewonders are fantastic and are great at follow on emails, for example shirts did fit so they responded quickly and are sending shirts that fit. Usually this is drawn out, however Acewonders were quick to remedy the situation. Great Business attitude!

17. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Acewonders offer great products

Acewonders offer great products, great design and high quality!
I strongly recommend Acewonders wear.
The customer service is outstanding, I had a situation with my order and they quickly responded and diligently solved everything, to ensure I receive my order as expected! Lynn from the customer service department made an awesome job.
I will continue buying Acewonders!!!

3. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Excellent Support, great Shirts!

Understand where your product comes from and you can write a true honest review. These ship from overseas and so they take a while to get here but they are good shirts! The material is awesome, they do run small and due to logistics they cannot take returns but their customer support is great! They helped me out and arranged new shirt sizes for me. Customer support is gold with a company like this. Will definitely buy again. Just order ahead of time to make sure shipping is accounted for.

30. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recently placed an order for 5 shirts…

I recently placed an order for 5 shirts from this company and was pleased that they arrived on time... while the quality of the shirts is good, I did find that they run smaller than I expected, especially since I ordered 2XL. But the customer service has been incredibly helpful in addressing this issue and arranging a recorder with larger sizes. Thanks to Lynn, for great communication and assistance!

13. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very pleased with Acewonders

Very pleased with Acewonders, including their products and service. I had an issue with sizing and Lynn got back to me on a timely basis and rectified the problem. I added to a new order and think you should all do the same thing. I support new businesses and wish them much success! Go Lynn Go!
Michael M

8. Mai 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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