Initial service/agent visit good and informative. However, Promised information from the Shop is still not forthcoming. Delivery guys were great giving the difficulty of transporting the bed from... Mehr ansehen
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Initial service/agent visit good and informative. However, Promised information from the Shop is still not forthcoming. Delivery guys were great giving the difficulty of transporting the bed from... Mehr ansehen
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Company keeps in touch to deal with any issues - (sometimes perhaps too many such contacts!)- but this errs on the side of positivity rather than being abandoned. Overall, the product has been most sa... Mehr ansehen
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Everything went very smoothly. EXCEPT WHEN INSTRUCTING MENTION PUSH BUTTON SHOULD BE HARD AND LONG BEFORE IT WORKS. I am 84 and pushed nothing happened released presuming not connecting . There i... Mehr ansehen
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I was persuaded to buy a new double bed and mattress, albeit I thought was a bit expensive, replacing my old Craftmatic. The hand held remote controller with beam light works well. So far so good. Th... Mehr ansehen
Unternehmen hat geantwortet
At Adjustamatic, we have been proudly manufacturing high-quality adjustable beds and riser recliner chairs in the UK for over 60 years. With a commitment to craftsmanship and innovation, we hand-make each product in our UK-based factory using only the finest materials to ensure superior comfort, durability, and support. What truly sets us apart is our exclusive NHC Cyclo-Therapy® technology; a medically proven system that helps ease aches and pains, improve circulation, and promote relaxation. This unique feature can be built into our adjustable beds and riser recliner chairs, providing therapeutic benefits that can enhance overall well-being. Being a UK manufacturer allows us to maintain exceptional quality control while offering a bespoke service to tailor products to individual needs, whether it’s sizing, fabric choices, or additional comfort features. Our mission is to help people live more comfortably and independently with products designed to support mobility, relieve discomfort, and improve sleep quality. With six decades of experience and a strong reputation for excellence, Adjustamatic remains a trusted name in the industry, delivering British craftsmanship, innovative technology, and outstanding customer care. Experience the ultimate in comfort and support with Adjustamatic’s range of adjustable beds and riser recliner chairs. Find out more on our website.
N H C Technology Ltd,, Colomendy Industrial Estate, Rhyl Road, LL16 5TS, DENBIGH, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Great experience from the moment I contacted them. My recliner chair is fantastic & well worth the cost. Adjustamatic are a very professional & friendly company who I highly recommend.

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Friendly service with useful & helpful advice.
Demonstration a bit on the quick side but sufficient.overall a good experience

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Initial service/agent visit good and informative. However,
Promised information from the Shop is still not forthcoming.
Delivery guys were great giving the difficulty of transporting the bed from vehicle to house.
Product works well and mattress is comfortable but, base covering makes it look cheap and there are too many sharp edges - frame edges need to be more rounded and mechanism has sharp edges that can catch when changing sheets

Antwort von Adjustamatic
Paid a lot of money for a bed, but I complained about the mattress but unfortunately I just over the 14 day trial period and I was told nothing can be done,I would have to buy a topper for the mattress.
I would not recommend them

Antwort von Adjustamatic
We have had beds from Adjustamatic for almost thirty years and I would recommend them for comfort style and ease of use. Changing sheets is so much easier!!
Sales representative and delivery were both excellent. I’m a little disappointed with office staff, in recent years, some are not as efficient I think … maybe they work from home and that affects the service? I contacted them to ask for a final receipt of the balance after the bed was delivered in May. I am still waiting and that is the only “black mark” I might have given (but haven’t!).

Antwort von Adjustamatic
Beds are fantastic, my mattress a bit too firm, corrected by adding 2” memory foam.
Sale, after sale by Lee excellent.
Installation team very good and old bed removed very quickly.

Antwort von Adjustamatic
We purchased our bed from the Ideal Home Show in 2019 following a very good sales pitch.
I would advise people to steal clear of this company and ignore the 15 year guarantee and talk of beds lasting up to 15 - 20 years with no problems.
Firstly the mattress never seemed to fit the bed properly and always moved to one side. They came out to fit retainers around the bed which did stop the mattress coming off but didn't stop it moving to one side. It was never square on the bed.
More importantly in under 7 years the metal frame completely failed making the bed no longer adjustable. At first the foot end stopped adjusting, followed a few months later by the head end. We had no choice but to pay the extortionate £189 call out fee.
A weld at the foot end had snapped and the metal frame had twisted on both sides rendering the bed unusable.
Then followed the wrangling with after sales (customer services). Apparently, the metal bed frame wasn't the bed frame so wasn't guaranteed! As there is no other bed frame, I think we managed to convince them it was the bed frame. Then only 20% of the cost of a frame was covered by the guarantee as the bed was over 6years old - yes just 6 years not 15!
Eventually they agreed to replace the metal frame but we needed to pay for the work and for a new base board. There was nothing wrong with our base board, rather it would have been difficult to remove the frame from it due to the twisting. We were offered 10% off a new bed which miraculously was only slightly more than we would be charged for the repair.
I feel their aim was always to sell a new bed rather than carry out a repair under guarantee.
We chose to go elsewhere, having had quite enough of Adjustamatic and their after sales service.

Antwort von Adjustamatic
5* experience in viewing/trying out/ordering and delivery. I've now had the bed a few days and I can honestly say it was a worthy purchase. It is so comfortable and has made a difference to sleep quality and pain relief. Initially I thought it was very expensive, but change that review to "worth every penny" and have recommended to a fellow pain sufferer. The delivery guys were amazing, so helpful, cheerful and cleared up perfectly after themselves. They are a credit to your company! Thank you for changing my life!! We met Sarah the rep/owner at the Lincolnshire Show. She was very informative and put no high sales pressure on.

Antwort von Adjustamatic
Absolutely fantastic this bed has been the only bed I've been able to sleep in for years would recommend them to everyone

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Ajustamatic made several appointments they changed the first one I stayed in all afternoon but they didn’t arrive they rang me 4 days later made another appointment then changed that so I told them not to bother I thought the salesman was very poor but it seems they are all just as unreliable

Antwort von Adjustamatic
I've been a loyal customer since 2021 when I bought my first chair from them. I bought my second in 2024, paying nearly £6,000 for an Adjustamatic Blenheim . It's aftersales service- once the warranty has expired - is an appalling rip-off. They charge a call-out fee of £189 which includes the first 20 minutes...with an additional cost for parts - in my case, £120 for the handset. You can (nearly) buy a new riser recliner for that price.
I'm a very disappointed ex customer.

Antwort von Adjustamatic
Just paid 5k for a large double electric bed. Absolute rubbish. Fabric glued to an MDF frame, no cushioning behing to pad it out. Head board wobbles.
Mattress is comfortable and mechanism seems to work as described.
Looks cheap and is definitely not worth the money. Can not see the bed lasting the stated warranty period.
Plus the rep gets 20% commission so tgat should tell you all you need to know.
Don't get stung like me.
The delivery lads were brilliant, best part of the whole experience.
If you spend a significant amount on a bed you expect a standard of quality, fit and finish. My experience is it's just tat that is over priced

Antwort von Adjustamatic
Bought a recliner chair which cost £7,000. It really wasn't worth the money. It is uncomfortable to sit in. After sales is non existent. Rep full of promises & skso promised a follow up visit when chair had been delivered. Never happened! No contact from anyone. Worst part was after spending so much money on a supposedly perfect chair, soon after chair was delivered, we were given a phone call offering a big discount on a chair. The sales department obviously knew we had been looking but unaware we had already purchased a chair stupidly & at full price. Would not buy from this company again or listen to the false promises. Extremely dissapointed & a waste of a lot of money.o

Antwort von Adjustamatic
Good face to face customer support both on the store and by delivery team. Also communication throughout was good.

Antwort von Adjustamatic
From the first visit to your Southampton showroom we had great experience from your staff. The guys who delivered the bed were great and very helpful with fitting the bed. Since we’ve been using our extremely comfortable bed our only complaint is that the mattress keeps sliding out of position and we would like some advice on what to do about it.

Antwort von Adjustamatic
Delivery on time and very pleasant men
Bed as described. Very comfortable. Came just in time as I fell and injured my back. Sitting up in bed was so much easier than anordinary bed.
Hope it will give us years of good sleep

Antwort von Adjustamatic
There is no problem with the product or the company,

Antwort von Adjustamatic
I didn't find like I expected to expensive but the quality is not that much

Antwort von Adjustamatic
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