Adjustamatic Bewertungen 

906
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Initial service/agent visit good and informative. However, Promised information from the Shop is still not forthcoming. Delivery guys were great giving the difficulty of transporting the bed from... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Company keeps in touch to deal with any issues - (sometimes perhaps too many such contacts!)- but this errs on the side of positivity rather than being abandoned. Overall, the product has been most sa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Everything went very smoothly. EXCEPT WHEN INSTRUCTING MENTION PUSH BUTTON SHOULD BE HARD AND LONG BEFORE IT WORKS. I am 84 and pushed nothing happened released presuming not connecting . There i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I was persuaded to buy a new double bed and mattress, albeit I thought was a bit expensive, replacing my old Craftmatic. The hand held remote controller with beam light works well. So far so good. Th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelhersteller

Vom Unternehmen geschrieben

At Adjustamatic, we have been proudly manufacturing high-quality adjustable beds and riser recliner chairs in the UK for over 60 years. With a commitment to craftsmanship and innovation, we hand-make each product in our UK-based factory using only the finest materials to ensure superior comfort, durability, and support. What truly sets us apart is our exclusive NHC Cyclo-Therapy® technology; a medically proven system that helps ease aches and pains, improve circulation, and promote relaxation. This unique feature can be built into our adjustable beds and riser recliner chairs, providing therapeutic benefits that can enhance overall well-being. Being a UK manufacturer allows us to maintain exceptional quality control while offering a bespoke service to tailor products to individual needs, whether it’s sizing, fabric choices, or additional comfort features. Our mission is to help people live more comfortably and independently with products designed to support mobility, relieve discomfort, and improve sleep quality. With six decades of experience and a strong reputation for excellence, Adjustamatic remains a trusted name in the industry, delivering British craftsmanship, innovative technology, and outstanding customer care. Experience the ultimate in comfort and support with Adjustamatic’s range of adjustable beds and riser recliner chairs. Find out more on our website.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

906 Bewertungen

5 Sterne
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2 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(906)

162 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great experience from the moment I…

Great experience from the moment I contacted them. My recliner chair is fantastic & well worth the cost. Adjustamatic are a very professional & friendly company who I highly recommend.

28. Mai 2026
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Antwort von Adjustamatic

Thank you for your wonderful review.

We're delighted to hear that you had a great experience from your very first contact with us. It's especially pleasing to know that you're enjoying your recliner chair and feel it was well worth the investment.

Your kind words about our professionalism and friendly service mean a great deal to the whole team. Thank you for choosing Adjustamatic and for recommending us to others.

We wish you many years of comfort and enjoyment from your chair.

Bewertet mit 4 von 5 Sternen

Friendly service with useful & helpful…

Friendly service with useful & helpful advice.
Demonstration a bit on the quick side but sufficient.overall a good experience

26. Juni 2026
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Antwort von Adjustamatic

Thank you for taking the time to leave a review.

We're delighted to hear that you found our team friendly and that the advice provided was useful and helpful. It's also great to know that, overall, you had a good experience with us.

We appreciate your feedback regarding the demonstration and are sorry if it felt a little rushed. We'll share your comments with the team to help ensure customers have all the time they need to feel fully informed and comfortable with their purchase.

Thank you again for your feedback.

Bewertet mit 4 von 5 Sternen

Initial service/agent visit good and…

Initial service/agent visit good and informative. However,
Promised information from the Shop is still not forthcoming.
Delivery guys were great giving the difficulty of transporting the bed from vehicle to house.
Product works well and mattress is comfortable but, base covering makes it look cheap and there are too many sharp edges - frame edges need to be more rounded and mechanism has sharp edges that can catch when changing sheets

2. Juni 2026
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Antwort von Adjustamatic

Thank you for taking the time to leave your review.

We're pleased to hear that you found your initial consultation informative, that our delivery team provided excellent service despite the challenges of access, and that you're finding the bed and mattress comfortable and easy to use.

We are, however, sorry to learn that the information promised has not yet been provided. This is not the level of service we strive to deliver, and we appreciate you bringing it to our attention.

We also value your comments regarding the bed's design and finish. Customer feedback is incredibly important to us, and your observations about the base covering and the sharp edges of the frame and mechanism will be shared with our product development team for consideration.

Thank you again for your feedback. We appreciate both your positive comments and your suggestions for improvement, as they help us continue to enhance our products and service.

Bewertet mit 1 von 5 Sternen

Paid a lot of money for a bed

Paid a lot of money for a bed, but I complained about the mattress but unfortunately I just over the 14 day trial period and I was told nothing can be done,I would have to buy a topper for the mattress.
I would not recommend them

20. Mai 2026
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Antwort von Adjustamatic

Good afternoon,

We are sorry to hear that you are not happy with the outcome of your recent interaction. Unfortunately our terms and conditions do state that there is a time scale to report any concerns and this was done outside that time scale.
If you do wish to discuss this further please feel free to contact us directly or send an email to aftersalesdept@niagarahealthcare.co.uk.

Kind regards

AfterSales Team

Bewertet mit 5 von 5 Sternen

We have had beds from Adjustamatic for…

We have had beds from Adjustamatic for almost thirty years and I would recommend them for comfort style and ease of use. Changing sheets is so much easier!!
Sales representative and delivery were both excellent. I’m a little disappointed with office staff, in recent years, some are not as efficient I think … maybe they work from home and that affects the service? I contacted them to ask for a final receipt of the balance after the bed was delivered in May. I am still waiting and that is the only “black mark” I might have given (but haven’t!).

7. Mai 2026
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Antwort von Adjustamatic

Thank you for your wonderful loyalty and support over the past 30 years. We're delighted to hear that you've continued to enjoy your Adjustamatic bed, and that both our sales representative and delivery team provided excellent service.

We also appreciate you bringing your recent experience with our office team to our attention. We're sorry that you've been left waiting for your final receipt and understand your frustration. This is not the level of service we aim to provide. Please accept our apologies, and if you haven't yet received it, please contact our aftersales team directly so we can ensure this is resolved as quickly as possible.

Thank you again for your kind recommendation. We truly value your continued custom and feedback

Bewertet mit 1 von 5 Sternen
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Antwort von Adjustamatic

Thank you for your review. We're sorry to hear the product didn't work as expected. We'd appreciate the opportunity to learn more about your experience and see if there's anything we can do to help. Please contact us with further details.

Bewertet mit 5 von 5 Sternen

Beds are fantastic

Beds are fantastic, my mattress a bit too firm, corrected by adding 2” memory foam.

Sale, after sale by Lee excellent.

Installation team very good and old bed removed very quickly.

17. August 2026
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Antwort von Adjustamatic

Thank you so much for your lovely review. We're so pleased to hear you are happy with your new bed and with the service provided by Lee, we will make sure we pass these comments on to him. Thank you.

Bewertet mit 1 von 5 Sternen

Very disappointing customer service and bed durability.…

We purchased our bed from the Ideal Home Show in 2019 following a very good sales pitch.
I would advise people to steal clear of this company and ignore the 15 year guarantee and talk of beds lasting up to 15 - 20 years with no problems.
Firstly the mattress never seemed to fit the bed properly and always moved to one side. They came out to fit retainers around the bed which did stop the mattress coming off but didn't stop it moving to one side. It was never square on the bed.
More importantly in under 7 years the metal frame completely failed making the bed no longer adjustable. At first the foot end stopped adjusting, followed a few months later by the head end. We had no choice but to pay the extortionate £189 call out fee.
A weld at the foot end had snapped and the metal frame had twisted on both sides rendering the bed unusable.
Then followed the wrangling with after sales (customer services). Apparently, the metal bed frame wasn't the bed frame so wasn't guaranteed! As there is no other bed frame, I think we managed to convince them it was the bed frame. Then only 20% of the cost of a frame was covered by the guarantee as the bed was over 6years old - yes just 6 years not 15!
Eventually they agreed to replace the metal frame but we needed to pay for the work and for a new base board. There was nothing wrong with our base board, rather it would have been difficult to remove the frame from it due to the twisting. We were offered 10% off a new bed which miraculously was only slightly more than we would be charged for the repair.
I feel their aim was always to sell a new bed rather than carry out a repair under guarantee.
We chose to go elsewhere, having had quite enough of Adjustamatic and their after sales service.

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Adjustamatic

Good afternoon,
We are sorry to see that you are not satisfied with the guarantee period and interactions you have had thus far. I can see that there conversations for this were held in May of this year and there was an explanation that the frame work is covered completely for the first two years then slowly we reduce the percentage of cover on the frame work over time. We failed to receive a response until today to our email from beginning of May.

we are sorry that you are not happy with the final resolution.

Kind regards

After Sales Department

Bewertet mit 5 von 5 Sternen

5* experience in viewing/trying…

5* experience in viewing/trying out/ordering and delivery. I've now had the bed a few days and I can honestly say it was a worthy purchase. It is so comfortable and has made a difference to sleep quality and pain relief. Initially I thought it was very expensive, but change that review to "worth every penny" and have recommended to a fellow pain sufferer. The delivery guys were amazing, so helpful, cheerful and cleared up perfectly after themselves. They are a credit to your company! Thank you for changing my life!! We met Sarah the rep/owner at the Lincolnshire Show. She was very informative and put no high sales pressure on.

25. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Adjustamatic

Thank you so much for taking the time to leave such a wonderful review. We’re absolutely delighted to hear that you had a 5-star experience from your first meeting with Sarah at the Lincolnshire Show, right through to delivery and enjoying your new bed at home.

It's especially rewarding to hear that your bed is already making a positive difference to your sleep quality and helping to relieve your pain. Knowing that our products have such a meaningful impact on our customers' lives is exactly why we do what we do.

Bewertet mit 5 von 5 Sternen

Absolutely fantastic this bed has been…

Absolutely fantastic this bed has been the only bed I've been able to sleep in for years would recommend them to everyone

10. Dezember 2025
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Antwort von Adjustamatic

Thank you so much for your wonderful review. We’re absolutely delighted to hear that your new bed has made such a positive difference and that you’re finally able to enjoy a comfortable night’s sleep after so many years.

It means a great deal to us to hear how much our products can improve our customers’ comfort and everyday lives. Thank you for recommending us to others, your kind words and support are truly appreciated.

We hope you continue to enjoy many restful nights in your new bed for years to come. Thank you for choosing Adjustamatic!

Bewertet mit 1 von 5 Sternen

Ajustamatic made several appointments…

Ajustamatic made several appointments they changed the first one I stayed in all afternoon but they didn’t arrive they rang me 4 days later made another appointment then changed that so I told them not to bother I thought the salesman was very poor but it seems they are all just as unreliable

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Adjustamatic

We're sorry to hear this, we have asked our team to look into this and contact you to discuss this further. Thank you for your feedback.

Bewertet mit 1 von 5 Sternen

I'm a very disappointed ex customer

I've been a loyal customer since 2021 when I bought my first chair from them. I bought my second in 2024, paying nearly £6,000 for an Adjustamatic Blenheim . It's aftersales service- once the warranty has expired - is an appalling rip-off. They charge a call-out fee of £189 which includes the first 20 minutes...with an additional cost for parts - in my case, £120 for the handset. You can (nearly) buy a new riser recliner for that price.
I'm a very disappointed ex customer.

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Adjustamatic

Good afternoon,

Thank you for your review.

We are sorry to hear you are unhappy. We have requested further information from you.

Please note the charges are only applicable if you do not take out the extended warranty cover when notified of the expiration of the factory guarantee.

Kind regards,
Aftersales

Bewertet mit 1 von 5 Sternen

Just paid 5k for a large double…

Just paid 5k for a large double electric bed. Absolute rubbish. Fabric glued to an MDF frame, no cushioning behing to pad it out. Head board wobbles.
Mattress is comfortable and mechanism seems to work as described.
Looks cheap and is definitely not worth the money. Can not see the bed lasting the stated warranty period.
Plus the rep gets 20% commission so tgat should tell you all you need to know.
Don't get stung like me.
The delivery lads were brilliant, best part of the whole experience.
If you spend a significant amount on a bed you expect a standard of quality, fit and finish. My experience is it's just tat that is over priced

4. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Adjustamatic

Good morning,

Thank you for your review.

We are sorry to hear that you are not fully satisfied with your experience.

If you would like to discuss your concerns further, please contact our Aftersales Department by email at aftersalesdept@niagarahealthcare.co.uk or by telephone on 0800 689 6887.

Kind regards,
Aftersales

Bewertet mit 1 von 5 Sternen

Bought a recliner chair which cost…

Bought a recliner chair which cost £7,000. It really wasn't worth the money. It is uncomfortable to sit in. After sales is non existent. Rep full of promises & skso promised a follow up visit when chair had been delivered. Never happened! No contact from anyone. Worst part was after spending so much money on a supposedly perfect chair, soon after chair was delivered, we were given a phone call offering a big discount on a chair. The sales department obviously knew we had been looking but unaware we had already purchased a chair stupidly & at full price. Would not buy from this company again or listen to the false promises. Extremely dissapointed & a waste of a lot of money.o

11. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Adjustamatic

Good morning,

Thank you for your review.

If you would like to discuss this matter further, please contact our Aftersales Department by email at aftersalesdept@niagarahealthcare.co.uk or by telephone on 0800 689 6887.

Kind regards,

Aftersales

Bewertet mit 4 von 5 Sternen

Great service, great bed!

From the first visit to your Southampton showroom we had great experience from your staff. The guys who delivered the bed were great and very helpful with fitting the bed. Since we’ve been using our extremely comfortable bed our only complaint is that the mattress keeps sliding out of position and we would like some advice on what to do about it.

14. April 2026
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Antwort von Adjustamatic

We're so pleased to hear you are finding the bed comfortable. We're sorry to hear about the mattress sliding, please contact our aftersales team on 0800 689 6887 and they will be able to help you.

Bewertet mit 5 von 5 Sternen

Delivery on time and very pleasant men

Delivery on time and very pleasant men
Bed as described. Very comfortable. Came just in time as I fell and injured my back. Sitting up in bed was so much easier than anordinary bed.
Hope it will give us years of good sleep

10. April 2026
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Antwort von Adjustamatic

We're so pleased to hear you are enjoying your new bed. Thank you for taking the time to leave us a review.

Bewertet mit 1 von 5 Sternen

I didn't find like I expected to…

I didn't find like I expected to expensive but the quality is not that much

20. Mai 2026
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Antwort von Adjustamatic

Good morning,

Thank you for your review.

We are sorry to hear your not fully satisfied with the purchase.

Should you wish to discuss this further, please don't hesitate to contact our After Sales Department either via email - aftersalesdept@niagarahealthcare.co.uk or alternatively via card on 0800 689 6887.

Many thanks,
After Sales

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