5years ago a friend, whom I am advocating for, purchased a £4.5k Rise and recline chair from Adjustamtic. She has had no follow ups to see how satisfied she is with her chair and in July it broke. We... Mehr ansehen
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Das sagen Bewerter
Initial service/agent visit good and informative. However, Promised information from the Shop is still not forthcoming. Delivery guys were great giving the difficulty of transporting the bed from... Mehr ansehen
Unternehmen hat geantwortet
Company keeps in touch to deal with any issues - (sometimes perhaps too many such contacts!)- but this errs on the side of positivity rather than being abandoned. Overall, the product has been most sa... Mehr ansehen
Unternehmen hat geantwortet
Everything went very smoothly. EXCEPT WHEN INSTRUCTING MENTION PUSH BUTTON SHOULD BE HARD AND LONG BEFORE IT WORKS. I am 84 and pushed nothing happened released presuming not connecting . There i... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Adjustamatic, we have been proudly manufacturing high-quality adjustable beds and riser recliner chairs in the UK for over 60 years. With a commitment to craftsmanship and innovation, we hand-make each product in our UK-based factory using only the finest materials to ensure superior comfort, durability, and support. What truly sets us apart is our exclusive NHC Cyclo-Therapy® technology; a medically proven system that helps ease aches and pains, improve circulation, and promote relaxation. This unique feature can be built into our adjustable beds and riser recliner chairs, providing therapeutic benefits that can enhance overall well-being. Being a UK manufacturer allows us to maintain exceptional quality control while offering a bespoke service to tailor products to individual needs, whether it’s sizing, fabric choices, or additional comfort features. Our mission is to help people live more comfortably and independently with products designed to support mobility, relieve discomfort, and improve sleep quality. With six decades of experience and a strong reputation for excellence, Adjustamatic remains a trusted name in the industry, delivering British craftsmanship, innovative technology, and outstanding customer care. Experience the ultimate in comfort and support with Adjustamatic’s range of adjustable beds and riser recliner chairs. Find out more on our website.
Kontaktinformationen
N H C Technology Ltd,, Colomendy Industrial Estate, Rhyl Road, LL16 5TS, DENBIGH, Vereinigtes Königreich
- 08006896887
- info@adjustamatic.co.uk
- adjustamatic.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Antwort von Adjustamatic
I asked for cot sides to be put on my…
I asked for cot sides to be put on my bed before delivery. No-one explained to my husband that I wouldn't be able to get out of bed and would need him to do it for me, meaning I was imprisoned in bed till morning. I rang and asked for them to be taken off, I was promised so money would ring the same day or that week. No-one called so I rang back and was told they were getting someone to ring me later that week, I have now been waiting for nearly three weeks since my last call to them and still nothing. Treat you fine till they get your money after that you just get ignored. Very bad service.

Antwort von Adjustamatic
Improvements required to after sales service.
My chair was late arriving but well installed. However phoned to arrange an engineer to call to make an adjustment and am still waiting for a call back to arrange an appointment - nearly 3 weeks after my call. In addition my insurance cover on a previous chair was to be cancelled for 2 years to take account of the guarantee on the new chair. However my monthly insurance premium is still being taken.

Antwort von Adjustamatic
THE QUALITY OF THE PRODUCTS WE HAVE…
THE QUALITY OF THE PRODUCTS WE HAVE PURCHASED FROM Adjustamatic are excellent and the men who delivered the bed deserve a mention in that the access to the bedroom we were asking them to install is restricted stairway so much so that I doubted whether it was possible but no they managed making use of every mm of space

Antwort von Adjustamatic
The sales reps and fitters were all professional and pleasant.…
The sales reps and fitters were all very pleasant and polite. Came when they had arranged to come. very careful not to hit walls, particularly when going up or down stairs. Gave me time to vacuum carpet between removing the 'old' bed and putting in the 'new' one, which was very helpful. Talked us through operating the bed. All well done. Thank you.

Antwort von Adjustamatic
Great service, great product.
No pushy sales, all explained well, including options and finance.
Delivered within 3 weeks. The men did a quick, clean efficient job with full demonstration. Bed is a delight, everything and more than expected. Have already recommended to friends.

Antwort von Adjustamatic
The order was delivered on the exact date
The order was delivered on the exact date promised. Very happy with the order… their bed provides great comfort .

Antwort von Adjustamatic
Very I had nice person who explained me very…
I had nice person who explained me very well and nice and polite he was and a good sales man.

Antwort von Adjustamatic
The very high standard experience on…
The very high standard experience on all contact occasions
“The chair and the very high price.”
This held me off buying An adjutamatic riser recliner .after owning 3cheaper chairs of good quality over time.I live in my chair 24hous ,365 days a year.The cheaper chairs suffered compactin of the foam cushions in built.This tended to result in loss of comfort.
The price of adjustamatic was not a problem if it was consistently comfortable.
Ihave to say i now have the chair which has consistant very high levels of comfort so now i see the price as very
Reasonable because it satisfies my requirements.
Well above the cheaper chairs.

Antwort von Adjustamatic
The information was very informative
The information was very informative, was kept updated with my delivery.

Antwort von Adjustamatic
Very friendly and professional company
Very friendly, efficient, helpful and professional company. From the salesman to the installers and even recycling the old bed.
Wasn't pressured at any time and now have a bed that suits me perfectly and has greatly improved my sleep and physical pain.
Highly recommend

Antwort von Adjustamatic
Excellent for service
Mark, the salesman was very patient and empathetic in getting the right bed solution for my elderly mother.

Antwort von Adjustamatic
Adjustable bed
The lady who came out to speak to me before I ordered was brilliant, when the bed was delivered both delivery men were friendly, helpful and respectful of my property. They carried everything upstairs and fit the bed up then explained everything to me in detail.
The bed is so comfortable and is a god send. I was barely sleeping and since receiving my bed I am sleeping a lot better

Antwort von Adjustamatic
Everything was done smoothly .Very…
Everything was done smoothly .Very pleased with purchase

Antwort von Adjustamatic
Happy chappies!
We were very happy with the attention given to us by Ken, and we are finding the mattress comfortable to sleep on.

Antwort von Adjustamatic
A solid and well-constructed chair with…
A solid and well-constructed chair with multifunctions .Perfect for short moments of relaxation and with the leg rests gently raised at the touch of a button time for the afternoon snooze.

Antwort von Adjustamatic
My worst purchase ever!
Purchase of two single beds from this company was probably one of the worst mistakes we have ever made in life! One bed has had no issues (although my wife uses this one and she is too afraid to use its functions in case it breaks) but in the two year warranty period we had 5 visits from 'technicians' (each time a different person) to try and sort out the faults with the other bed. Each time we were offerred a different 'cure' for the fault. The bed has a vibration function as well as head and foot lifting. From day one the mattress slid sideways off the frame overnight (now corrected by fitting brackets which make it difficult to turn the mattress). The 'clunking' noises made by the frame when moving in bed have finally stopped after tightening numerous bolts underneath. At one point we were told we had broken the frame by sitting on the side of the bed!) However I cannot use the vibration function as the bed feels like it is shaking itself apart. In fact I don't even use the lifting option any more because I am too afraid it will break again. The call out fee to look at a fault is just under £200 with a further charge after 20 minutes for each further 20 minutes. Whilst Adjustamatic do offer an extended warranty it was over £30 a month, not something we could afford. Further points are, the weight of the mattress makes it very difficult to turn, and the salesman promised we would get a visit after two years, this didn't happen. Much was made of a '20 year warranty' but it turns out this was only the mattress, not the electrics, frame or mechanics. So I have a bed that cost £4,500 which is no better than the £350 bed it replaced!

Antwort von Adjustamatic
Friendly
Friendly, helpful staff who helped buying a bed for my elderly mother straight forward

Antwort von Adjustamatic
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