Adjustamatic Bewertungen 

907
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

5years ago a friend, whom I am advocating for, purchased a £4.5k Rise and recline chair from Adjustamtic. She has had no follow ups to see how satisfied she is with her chair and in July it broke. We... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Initial service/agent visit good and informative. However, Promised information from the Shop is still not forthcoming. Delivery guys were great giving the difficulty of transporting the bed from... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Company keeps in touch to deal with any issues - (sometimes perhaps too many such contacts!)- but this errs on the side of positivity rather than being abandoned. Overall, the product has been most sa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Everything went very smoothly. EXCEPT WHEN INSTRUCTING MENTION PUSH BUTTON SHOULD BE HARD AND LONG BEFORE IT WORKS. I am 84 and pushed nothing happened released presuming not connecting . There i... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelhersteller

Vom Unternehmen geschrieben

At Adjustamatic, we have been proudly manufacturing high-quality adjustable beds and riser recliner chairs in the UK for over 60 years. With a commitment to craftsmanship and innovation, we hand-make each product in our UK-based factory using only the finest materials to ensure superior comfort, durability, and support. What truly sets us apart is our exclusive NHC Cyclo-Therapy® technology; a medically proven system that helps ease aches and pains, improve circulation, and promote relaxation. This unique feature can be built into our adjustable beds and riser recliner chairs, providing therapeutic benefits that can enhance overall well-being. Being a UK manufacturer allows us to maintain exceptional quality control while offering a bespoke service to tailor products to individual needs, whether it’s sizing, fabric choices, or additional comfort features. Our mission is to help people live more comfortably and independently with products designed to support mobility, relieve discomfort, and improve sleep quality. With six decades of experience and a strong reputation for excellence, Adjustamatic remains a trusted name in the industry, delivering British craftsmanship, innovative technology, and outstanding customer care. Experience the ultimate in comfort and support with Adjustamatic’s range of adjustable beds and riser recliner chairs. Find out more on our website.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

907 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(907)

163 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Good service and brilliant products

Great mattress
Only given 4 stars due to bad experience with previous mattress. This mattress is great so far. Time will tell.

29. Jänner 2026
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Antwort von Adjustamatic

Thank you for your review, we're so pleased you are happy with your new mattress.

Bewertet mit 3 von 5 Sternen

Very expensive cost me thousands and…

Very expensive cost me thousands and what you get dousent look much but douse the job. The leg rest broke within a month or so due to manufacturing fault the sales rep was a loverly person though and they are very professional and get rid of old furniture to make room which is a bonus...

28. Jänner 2026
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Antwort von Adjustamatic

Good morning,

thank you for your review regarding the products you purchased. We do apologise if the item had an error arise but we are glad to see that this was resolved. Any further queries or complaints please escalate to aftersalesdept@niagarahealthcare.co.uk and we can look into everything further.

Kind regards

Adjustimatic Beds

Bewertet mit 5 von 5 Sternen

Best bed I have ever bought and my last

I gave this score because was just looking for a bed and the agent who called was polite sincere in his product showed me the base coulors of head board then the mattress there was such a lot to go through wich got to say he made it easy very good explaining this and I have a bed wich my son said this is the last bed mum gone through bed and thought yes this is the one haven’t had it a year gave it away donut know how many beds I have had but I found the right one now forever thank you for your agent who called never felt so comfortable with a strange person never went to far like some do to sell the product thank you two men brought my bed assembled it so happy I don’t want to get up out of bed in the morning Mrs Sandra Oliver

25. Jänner 2026
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Antwort von Adjustamatic

Thank you so much for your lovely review, we're so glad your are pleased with your new bed.

Bewertet mit 5 von 5 Sternen

Service report

Turned up on time, very efficient and gave full instructions, also removed old bed as arranged. First class service. I have one bone to pick. In all the adverts for adjustable beds there are never any bed linen on veiw. Managing duvets or blankets is quite difficult when operating the up feature at the pillow end especially if you have limited mobility. Something to think about.

21. Jänner 2026
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Antwort von Adjustamatic

Thank you for your lovely review, we will pass your comments regarding the bedding onto the team.

Bewertet mit 5 von 5 Sternen

Rise and recliner chair

Beautiful colour,excellent service and quality,and price ;delivery service

7. November 2025
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Antwort von Adjustamatic

We're so pleased to hear you are happy with your new chair. Thank you for taking the time to leave us a lovely review.

Bewertet mit 5 von 5 Sternen

Good experience from Mark coming to my…

Good experience from Mark coming to my house , and three weeks later bed delivered by Paul and Lee . A lot of money to pay out , but I think it is well worth it , in fact last week I know that Jan a friend ordered one .

2. Dezember 2025
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Antwort von Adjustamatic

Thank you so much for your lovely review, we're so glad you are happy with your bed.

Bewertet mit 4 von 5 Sternen

Excellent chairs

Excellent chairs, BUT problems getting old sofas taken away.

18. November 2025
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Antwort von Adjustamatic

Thank you for taking the time to leave us a review, we're glad you are pleased with your new chair and we appreciate your feedback about the collection issues, we will look into this.

Bewertet mit 5 von 5 Sternen

Fabulous comfortable sleep.

After contemplating buying an adjustamatic bed for a few years , I'm now wishing I had done it straight away.
Yes it took a little getting used to but it is giving me much better sleep. I love having my legs raised most of the time. So easy to adjust to whatever position chosen .

18. Dezember 2025
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Antwort von Adjustamatic

We're so pleased to hear your new adjustable bed is helping you sleep better, thank you so much for taking the time to leave us a lovely review.

Bewertet mit 5 von 5 Sternen

Excellent company

Excellent company, from the beginning to delivery it was seem less. Our delivery team were extremely helpful and friendly. Existing bed was taken away by outside contractors who again were very helpful and friendly. The bed is fantastic my sleep pattern has improved and now getting a full night sleep with minimal back pain..

19. Dezember 2025
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Antwort von Adjustamatic

Thank you so much for your lovely review, we're so pleased we have helped to ease your back pain and improve your sleep.

Bewertet mit 5 von 5 Sternen

Tony was very professional

Tony was very professional. My chair is perfect. Fits me beautifully. Extremely comfortable. Worth every penny.

21. Dezember 2025
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Antwort von Adjustamatic

Thank you so much for your lovely review.

Bewertet mit 1 von 5 Sternen

Shocking Aftercare

I am writing this review on behalf of my father, who purchased a sofa, reclining chair, and reclining bed from your company three years ago. Unfortunately, his recent experiences have been quite disappointing and have prompted me to share our concerns.
A few weeks ago, we noticed that the screws underneath the reclining chair started coming loose. My father reached out to customer service and was quoted £198 just for someone to come take a look at it, with additional charges for any necessary repairs. Naturally, he declined this offer, finding it unreasonable.
More recently, the remote control for the reclining chair stopped functioning. We thought perhaps you would be able to help with this matter, but we were met with another £198 call-out fee followed by £50 for every 15 minutes spent on the repair, plus the cost of any parts needed. This pricing structure seems excessively high, especially for items that are supposed to be durable and reliable.
To add insult to injury, later that same day, my father received a call from your team asking if my would like to purchase a new chair. This felt particularly frustrating considering the lack of support in resolving the existing issues with his current chair. It is disheartening to see that customer service appears to prioritize sales over genuine assistance.
Overall, my father has found your customer service to be appalling, lacking any willingness to help resolve our problems and instead focusing only on extracting more money from him. I hope that this feedback will be taken seriously and that improvements can be made in how you handle customer issues considering most of the people purchasing your products are elderly or disabled and deserve more respect.
Thank you for your attention to this matter.
Daughter of John Watson

With regards to your comments, my father was never offered extended warranty, the lady on the phone quoted £50 every 15 mins not £25, For what it was going to cost for you to come out he might aswell buy a new chair, not from you obviously due to your lack of empathy future purchases will be from a different supplier

16. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Adjustamatic

Good afternoon,

Thank you for your review.

We are sorry to hear you are unhappy with your experience.

Please note, it is chargeable for any repairs outside of the warranty period. Our call out fee is £189, labour at £20 per 15 minutes and the cost of parts ontop of this.

We do offer an extended warranty cover which can be taken out annually or monthly, which you would of been advised of when the warranty was due to expire.

If you wish to discuss this further, please contact our aftersales department.

aftersalesdept@niagarahealthcare.co.uk / 0800 689 6887.

Many thanks,
After Sales

Bewertet mit 1 von 5 Sternen

After having a stroke I bought a…

After having a stroke I bought a recliner chair from this company about six years ago, it works fine. However their after sales department phone about twice a year to arrange a supposedly stipulated courtesy follow up check on the chair's mechanism. Nobody ever turns up, they call to say the agent was delayed, held up, ill, in other words they get a kick out of angering their clients with moronic pranks. Aren't they charming?

16. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Adjustamatic

We are very sorry to read about your experience and appreciate you taking the time to share your feedback. We fully understand how frustrating repeated missed appointments would be, particularly when you were expecting a visit that had been arranged in advance. Our intention with these follow up calls is to ensure customers are still receiving the full benefit from their products and to offer support where needed. It is certainly not acceptable for appointments to be booked and then not attended, and this is not the level of service we aim to provide. We would very much like to look into this properly, as we are unable to identify the specific visit details from this review alone. If you are willing, please contact our After sales department directly via email at aftersalesdept@niagarahealthcare.co.uk with your details so we can investigate what has happened and take steps to put this right.

Bewertet mit 5 von 5 Sternen

comfortable, adjustable sleep

Everything from the showcasing of the product, the delivery time and maintenance of the bed, to the extra bliss time of sleeping on a bed that adjusts to my body needs, sleep time nowadays is not filled with constant pain as the bed fits my body's needs perfectly.

8. Dezember 2025
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Antwort von Adjustamatic

Thank you so much for taking the time to leave us a lovely review, we're so pleased we have been able to help ease your pain.

Bewertet mit 5 von 5 Sternen

the new mattresses are wonderful

the new mattresses are wonderful. The delivery and pick up was seamless.
very impressed. no hassle..wish I had not been so anxious.
Thankyou.

6. Oktober 2025
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Antwort von Adjustamatic

We're so pleased to hear you are happy with your new mattress, thank you for taking the time to leave us a lovely review.

Bewertet mit 1 von 5 Sternen

Bed not working 2 weeks after having…

Bed not working 2 weeks after having it. Cannot get hold of customer service . Not happy

2. Oktober 2025
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Antwort von Adjustamatic

Good morning,

We do apologise for the delay in response. We have found you account on our system and can see that a request has been opened for one of our engineers to come and inspect the bed. We will be in touch over the couple days to provide a date and time for the engineer to attend.

Kind regards

Aftersales Team

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