I was assisted by Sydney Chandler to check on my authorisation for a acl reconstruction surgery and she shared detailed info that assisted me to move ahead with my surgery. She's well spoken, patient... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
"I'm extremely grateful for Leigh - Ann Andrews' exceptional service and advice! She went above and beyond to help me explore alternative birth options when my medical insurance wasn't an option. Her... Mehr ansehen
Unternehmen hat geantwortet
Absolute worst service I have ever encountered. While I understand that this is Medical Insurance the service is beyond shocking. A call was logged 28/08/26 at 18.44. A follow up message only came thr... Mehr ansehen
Unternehmen hat geantwortet
The Affinity Health team was so helpful and efficient in getting authorisations for casualty and emergency visits. I have three boys, two sporty ones so we've had many injuries in a few months but the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Affinity Health, we are committed to providing affordable health insurance solutions tailored to meet the diverse needs of all South Africans. Our extensive range of medical insurance plans ensures that you and your family receive the medical cover you need without compromising on quality or affordability.
Kontaktinformationen
1 Dingler Street, 1501, Rynfield, Südafrika
- +27 861 11 00 33
- info@affinityhealth.co.za
- affinityhealth.co.za
4,1
Gut
107 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent Service from Gabi M.
To Gabi M, thank you so much for your wonderful service! I was asking you so many questions, and not once did you get annoyed and you were so helpful!
It was a pleasure chatting with you.
6. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good morning, Zina,
Your feedback regarding the service received from Gabi M is truly heartwarming.
Our agents take pride in all that they do and offer our valued members and we are pleased to learn that you experienced this first hand.
Thank you for sharing your feedback with us.
Kind regards,
Affinity Health Management Team
I can never fault the Affinity health…
I can never fault the Affinity health product service as they always effective, efficient and productive. I would advise it to anyone
6. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Nathan,
Thank you so much for your kind words and continued support! We're truly pleased to hear that you've had a consistently positive experience with our service.
Your recommendation means a great deal to us, and we remain committed to providing effective, efficient, and reliable healthcare solutions to you and all our valued members.
Kind Regards,
Affinity Health Team
Quick response for Authorisation
Quick response for Authorisation
5. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Dear Jeshmean,
Thank you for your kind feedback! We’re glad to hear that you found our response quick and efficient. Providing prompt service is always a priority for us, and we appreciate your recognition.
If you need any further assistance, feel free to reach out!
Kind regards,
Affinity Health Management Team.
Excellent service and patience 😉
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Dear Martha
Thank you for the 5-star review! We're so glad to hear you experienced excellent service and appreciated our patience 😉 Your support means a lot to us!
Kindest regards
Affinity Health Management Team
Answer all the question i have asked…
Answer all the question i have asked and helped me a lot
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good afternoon Bianca,
We are pleased to learn that you have received the service and assistance you needed when asking your questions.
Our teams are always willing to assist.
Thank you,
Affinity Health Management Team
Thank you Samu for making me understand…
Thank you Samu for making me understand everything about my policy at the verge of canceling.
I'm happy and I'm Staying here😊.
Belinda
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good afternoon, Belinda,
Your positive feedback regarding the service provided to you by Samu overwhelms us and we are truly grateful that she was able to retain you as a valued member.
Thank you for choosing and trusting us.
Kind regards,
Affinity Health Management Team
Excellent Service
The service was quick and helpful. Manage to get an appointment within no time
30. April 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good Day Pat
Thank you for the 5-star review! We're so glad to hear that you found the service quick and helpful, and that you were able to secure an appointment promptly.
We appreciate your support and look forward to assisting you again in the future!
Warm regards
Affinity Health Management Team
Authorisation Process
Got the pleasure of being serviced by Dimpho Pule. Dimpho was very effective and efficiently addressed my concerns. did not even spend a long time waiting for help. she made the authorization process seemless. thank you Dimpho.
29. April 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Letsoalo,
We’re so pleased to hear that Dimpho Pule provided you with effective and seamless service. It’s always encouraging to know that our team is making a positive impact and delivering the kind of support our members deserve.
Your kind words will certainly be shared with Dimpho and the team. We truly value your support and look forward to assisting you again in the future.
Kind regards,
Affinity Health Team
Leigh- Anne Andrew's marvelous assistance …
I was assisted by Leigh- Anne Andrew's from Affinity Health and she was really helpful and prompt in her feedback towards my problem. That's what my experience great.
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good morning Amogelang,
Leigh-Anne will be just as delighted as we are to receive such wonderful feedback regarding your recent interaction with us.
Thank you for sharing this with us as this proves we are on the right track when assisting valued members.
Kind regards,
Affinity Health Management Team
awesome
she is very nice and completely understands... asked direct questions regarding symptoms
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good afternoon, Madrilene,
Your compliment puts a smile on our faces knowing that our teams were able to assist you in the best possible way.
Thank you for taking the time to publicly share this with us.
Kind regards,
Affinity Health Management Team
wow I've joined the medical insurance…
wow I've joined the medical insurance in Feb, and they have really lived up to their promise. I was a bit worried with this authorisation thing that I always need to get authorisation 1st before going to the doctor, but they are actually quick. so thank you for knowing that I can rely on you whenever my family is sick, you are the best
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good morning, Elizabeth.
Your family is our family, and we are pleased to learn that you guys have been assisted so efficiently in your time of need.
Thank you for trusting our process.
Kind regards,
Affinity Health Management Team.
My questions was answered in the best…
My questions was answered in the best ways possible in order for me to understand and have a peace of mind. Leigh-Anne Andrew's did a great job and I feel she has a great customer service thank you so much dear God bless you take care
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good day Sue,
Leigh-Anne has proven that she always strives to go out of her way when assisting all our members.
Being in such a high paced department, she definitely knows how to maintain her cool with providing the best level of service.
We are glad that you have been assisted so efficiently.
Thanking you,
Affinity Health Management Team
friendly, efficient and professional
Leigh-Anne Andrews Assisted me today. Very friendly, efficient and professional. It's always a pleasure to communicate with Affinity health staff. Very good service.
24. April 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good morning Corinne,
Leigh-Anne will be delighted to read your positive feedback regarding the service she was able to provide you with.
Our teams always take pride in the service they provide our valued members with and are sure to leave a lasting impression when doing so.
We value your feedback.
Kind regards,
Affinity Health Management Team
Antwort von Affinity Health
Good morning Cynthia,
Thank you for taking the time to rate the service based on your recent interaction with us.
We truly appreciate your time and effort.
Kind regards,
Affinity Health Management Team
Leigh-Ann Andrews assisted me today to…
Leigh-Ann Andrews assisted me today to get a GP Authorisation, she made the process quick and easy.
24. April 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good afternoon Elhorette.
Leigh-Anne will be just as delighted as we are to reach your compliment.
Our teams always make sure to give 100% in everything they do for our valued members.
We appreciate you immensely and hope you feel better soon!
Kind regards,
Affinity Health Management Team
Agian Leigh-Ann Andrews with absolute…
Agian Leigh-Ann Andrews with absolute great assistance...5 stars all the way... thank you...you GOD sent...
24. April 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good afternoon Eddie,
Thank you for taking the time to acknowledge the service provided to you by Leigh-Anne.
Our teams always ensure that our members are treated with the best level of care and prompt service.
Your review is truly appreciated.
Kind regards,
Affinity Health Management Team.
The affinity health agents that have…
The affinity health agents that have been assisting have been swift, they know all the information I need and how I can improve my experience with Affinity. Keep doing more of the same.
24. April 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Dear Wongaletu
We’re thrilled to hear that our Affinity Health agents have been able to assist you quickly and provide all the information you need to improve your experience with us.
We truly appreciate your feedback and will continue striving to deliver the best service possible. Thanks again for your support!
Best regards
Affinity Health Management Team
Antwort von Affinity Health
Good Day Alfonzo
Thank you so much for the 5-star review! We're so glad to hear that you found our service helpful and understanding.
We’re always here if you need any further assistance!
Best regards
Affinity Health Management Team
"I'm extremely grateful for Leigh
"I'm extremely grateful for Leigh - Ann Andrews' exceptional service and advice! She went above and beyond to help me explore alternative birth options when my medical insurance wasn't an option. Her kindness, empathy, and dedication are truly inspiring. Thanks to her, I'm not only feeling hopeful again but also decided to stay with Affinity. I'm so thankful for her help and would highly recommend her to anyone in need. May God bless her heart and continue to guide her in her work.
24. April 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Dear Kate
Thank you so much for your beautiful message and 5-star review! We're truly touched by your kind words about Leigh-Ann Andrews. Her dedication, compassion, and commitment to helping others reflect the values we strive for at Affinity.
We're so glad she was able to support you through such an important decision and that her efforts made a meaningful difference.
Warm regards
Affinity Health Management Team
Mandisa helped me a lot
Mandisa helped me a lot . Thank you
24. April 2025
Bewertung ohne vorherige Einladung
Antwort von Affinity Health
Good Day Kamo
Thank you so much for the 5-star review! We're so glad to hear that Mandisa was able to help you, we'll be sure to pass on your thanks.
We're always here if you need anything else!
Kind regards
Affinity Health Management Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.