AFG LAW Bewertungen 

77
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Storm and Francesca have been absolutely amazing throughout the whole process of buying our first home. Before buying, we were constantly told that one of the hardest parts of buying your fi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Solicitors have been amazing, Storm has been dealing with my move. All ran very smoothly and the communication is great can’t recommend them enough.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Rebecca and her team helped my dad recently with his sale and purchase and they were amazing throughout, we couldn't recommend them enough. Communication was always clear, we were kept updated ever... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We recently used AFG Law for the sale of our house. Melissa Hart was fantastic, she dealt with everything quickly and kept us updated throughout. The whole process was easy to understand and went smoo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Rechtsdienstleistungen
  2. Anwalt für Erbrecht
  3. Anwalt für Familienrecht
  4. Anwalt für Immobilienrecht
  5. Anwaltskanzlei
  6. Scheidungsanwalt

Vom Unternehmen geschrieben

Established in 1897, AFG's traditional values are combined with a fresh, forward thinking approach. We pride ourselves on putting our clients at the heart of everything we do. Our dedicated and experienced team of solicitors will never overwhelm you with legal jargon. We know that the law is complex and it is our job to explain your options clearly and concisely. We know that you are putting your trust in us to resolve your matter efficiently, and we promise to do exactly that. We offer a full range of legal services for individuals and businesses alike. Our departments include Residential Property, Commercial Property, Family, Dispute Resolution and Private Client. Many of our services are provided UK-wide, with our physical offices located in Bolton and Bury. We are currently taking on new clients, and would love for you to get in touch via 01204 377 600 or enquiries@afglaw.co.uk.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

77 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(77)

29 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

We used AFG Law Bolton for conveyance…

We used AFG Law Bolton for conveyance of our new home upon recommendation of the sales agent.

After reading all the reviews here I was worried at first.

But Rahil and his assistant Indira did really outstanding job. Efficient, accurate, helpful, professional. Rahil updated me almost immediately at each step and everything was made super clear that we can easily have a complete understanding on what’s going on and what’s next.

It took us 2 months or so from viewing to completion. I’ve been stuck with mortgage otherwise the whole process shall take a month only.

Would highly recommend, at least Rahil and his team at AFG Law Bolton is superb! Thank you.

12. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von AFG LAW

Hi Siu, thanks for taking the time to leave such a fantastic review! We have passed on your appreciation to Rahil and his team.

Bewertet mit 1 von 5 Sternen

Dishonest and deceptive

Dishonest and deceptive
I was quoted one price but they more than doubled it after their initial work then threatened me with legal
Unprofessional and dishonest

1. September 2023
Bewertung ohne vorherige Einladung
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Antwort von AFG LAW

Hi Hasan, we are sorry you feel disappointed with the service received with us. As a firm that prides itself on great customer service, we like to take action after we receive any reviews and so we would like to find out more details regarding your situation.

Please can you get in contact with us on 01204 377600 so we can discuss this further.

Bewertet mit 5 von 5 Sternen

Highly recommended efficient and friendly service

I would highly recommend AFG Law and Carl has been amazing, very quick to get things sorted for us and kept us up to date at all times. He is extremely thorough too and explained things to us so we understood all the terminology which helped. He has gone out of his way to make us feel relaxed and happy throughout buying a new home. Carl is a credit to the company and we are very grateful indeed. There has been no stress or worry at all with anything thanks to Carl's hard work. Will definitely use again if ever needed.

9. November 2023
Bewertung ohne vorherige Einladung
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Antwort von AFG LAW

Hi Louisa, we really appreciate you taking the time out of your day to leave us such a good review. We have passed on your thanks to Carl!

Bewertet mit 1 von 5 Sternen

Stay away !!!!

This Law firm is a must avoid! customer care is not there number one concern - they are slow unreliable very rude to you on the phone when your asking a simple question.
we are into 6 month in buying with no chain and still simple things are being missed by this firm ! Redemption letter ! was missed when completion date was set for the 27/10/23

I'm not sure where these solicitors got their degree but if I was them i would reconsider my career

as you can see from the other review's I'm not the only one who thinks this way

27. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von AFG LAW

Hi Imran, we are sorry you feel disappointed with the service received with us. As a firm that prides itself on great customer service, we like to take action after we receive any reviews and so we would like to find out more details regarding your situation.

Please can you get in contact with us on 01204 377600 so we can discuss this further.

Bewertet mit 1 von 5 Sternen

Do NOT recommend for first time buyers…

Do NOT recommend for first time buyers using AFG law , disrespectful and not helpful for first time buyers in anyway

5. September 2023
Bewertung ohne vorherige Einladung
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Antwort von AFG LAW

We are sorry to hear you had a negative experience using our services, Kelly.

Please can you get in contact with us on 01204 377600 so we can discuss this further.

Bewertet mit 2 von 5 Sternen

AFG were recommended by the estate…

AFG were recommended by the estate agents Roe & Co and I'm embarrassed to say I did no research on the company and now bitterly regret not reading the reviews as they mostly mirror my experience.
They handled the sale of our house and the purchase of another house simultaneously.
I dealt with some very personable people and had one call from Carl Fletcher but in a short space of time had to relay some of the same information to four different people.
Communication was initiated by myself with most of my calls and emails going unanswered in the last week.
Communication between AFG and Roe & Co (from whom we were buying our house) seemed to be freer and I was surprised to be told by Sue from Roe & Co that AFG were having problems contacting our Mortgage company. I emailed AFG and asked if the email regarding this matter had been mistakenly sent to Roe & Co instead of to me but they failed to reply.
On the day of completion I was assured a statement of account would be emailed to me in advance of payment from our house sale being distributed. This hasn't happened so although money was transferred to our account on the evening the sale went through I have still not received a statement with a breakdown of how they arrived at that figure.
Clearly they haven't the staff to cover the work they take on and therefore contribute to the stress and anxiety of a house move instead of making it simpler for the client.
Please read all the reviews and consider carefully before using this company. I would definitely not use them again.

30. August 2023
Bewertung ohne vorherige Einladung
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Antwort von AFG LAW

As a firm that prides itself on great customer service, we like to take action after we receive any reviews and so we would like to find out more details regarding your situation.

Please can you get in contact with us on 01204 377600 so we can discuss this further.

Bewertet mit 1 von 5 Sternen

don’t waste your money

Extremely poor firm, they do not care about their clients and make it clear, they don’t acknowledge complaints, please don’t waste your money, use an alternative firm who care about their clients.

Can’t reply to their comment, they DO NOT pride themselves other reviews back this up ! AFG you had your chance to resolve, my complaint was acknowledged then simply ignored and never heard a peep from you, so don’t try to make out like you’re shocked at the review and want to resolve it now it’s public and affecting you!

23. August 2023
Bewertung ohne vorherige Einladung
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Antwort von AFG LAW

We pride ourselves on our relationships with all of our clients as they are our number 1 priority.

Please can you get in contact with us on 01204 377600 so we can discuss this further.

Bewertet mit 1 von 5 Sternen

Have some integrity AFG Law

After reviewing their poor service, AFG Law are now unwilling to represent us if we don't remove the negative reviews... professionalism at it's best.

25/10/2023 - AFG, please stop trying to have my review taken down from Trust Pilot. Have some integrity in your actions and accept your service was terrible.

**Update ** yes you have responded on your other review platforms, bravo. Explain, why I would call you? No apologies so far, why does it require a call from me. Your firm has acted with complete disregard for my father. It speaks volumes that my fathers purchase was nearing completion and you didn’t charge him a penny for the billable hours when you couldn’t get the file over the line. Awful service, assistants can’t manage conveyancing end to end… use this example as a case study. Rebecca was unprofessional and rude as she didn’t respond well to be caught out in not working with integrity and honesty.

Also, it’s my prerogative where I post reviews. I use multiple platforms to reach as many people as possible.

22. August 2023
Bewertung ohne vorherige Einladung
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Antwort von AFG LAW

Hello Abbie, we have responded on the other platforms and reviews you've left. Please contact us at your earliest convenience.

Bewertet mit 1 von 5 Sternen

Avoid this firm at all costs

Please use another solicitors. Chaotic and a stressful experience from start to finish. AFG Law don’t work for their clients, only themselves… if the work requires a little extra due diligence or time and effort don’t rely on AFG. Below average law firm with no integrity or pride in their work. Conveyancing isn’t a strength of theirs. If you’re looking for reliable, trustworthy solicitors go elsewhere.

21. August 2023
Bewertung ohne vorherige Einladung
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Antwort von AFG LAW

As a firm that prides itself on great customer service, we like to take action after we receive any reviews and so we would like to find out more details regarding your situation.

Please can you get in contact with us on 01204 377600 so we can discuss this further.

Bewertet mit 1 von 5 Sternen

Would not recommend

Would not recommend, 17 completions to do in the day of our completion!
Taken on too much work by the sounds of it.
Two wrong emails sent with regards to money in error.
Mistypes on a bill.
Cost me a lot in fees. I was recommended by smoothmove and really should have done my research properly to look for a more reputable firm.
As someone that has bad anxiety the wrong emails tipped me over the edge and was definitely something that I could have really done without.
When I rang and spoke to Carl yes I was quite upset but I think if you don’t understand mental health then you struggle to understand where the other person is coming from.
In a nutshell absolutely would not recommend, do research.

11. August 2023
Bewertung ohne vorherige Einladung
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Antwort von AFG LAW

We are sorry to hear about your experience. We are eager to talk to you further about this.

Please can you get in contact with us on 01204 377600.

Bewertet mit 1 von 5 Sternen

Unreliable, unprofessional and untidy

To begin with they were very interested in my business, suggesting it would be a quick piece of work as it was to settle child access and logistics etc. However, the alarm bells should have been ringing when they set a flat fee for all the work. The communication was helpful at first and reassuring as I was quite stressed. From there on in it was pitiful. The letters written were strewn with grammatical errors which I had to correct. I transcribed the letters to the partner (Lauren Anderson). She repeatedly failed to call back when promising to and failed on almost all levels of achieving what i asked her to. She then stated she couldn't carry on my work and handed me over to another solicitor, whereupon i cancelled me using them. In short, amateur and unfit for purpose.

7. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Family Law case - DA and safeguarding

Though out the process I have been given sound, honest advice. Even when it wasn’t exactly what I thought was going to happen. That said, it was delivered honestly with a professional amount of empathy. The key for me was truth and to stay in mine.

Communication was prompt and I appreciated being met in person from the start.

Our representatives in court were very experienced, understanding and honest.

The outcome was the best I could ask for in compliance with the law and I’m glad the court saw the importance of protecting my child and myself. This outcome I believe was thanks to AFG Law and of course the will of God.

14. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von AFG LAW

Hi Kimberley, thanks for taking the time to leave such a fantastic review! We have passed on your appreciation to the team.

Bewertet mit 5 von 5 Sternen

I have used AFG Law for on 3 separate…

I have used AFG Law for on 3 separate occasions & can not recommend them highly enough.
I used Anita Boardman to deal with Probate & can not recommend her highly enough, it wasn’t a long process at all & was stress free which is what I needed.
I also used Dominique Oliviero & Leah Lancaster to sell & buy my new home, it literally took under 8 weeks to buy my new home, they couldn’t have done anything more.
I can not recommend this company highly enough.

28. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My late sister's will

We were dealing with the will of my late sister and should have done our homework prior to employing this company. Unfortunately there is very little if anything good to report. Slow, they took more than twice as long as the six months estimated in their first communication. The distribution figures were ALL miscalculated we did challenge this and they were changed. Communication really slow. Not a recommended experience.

24. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dealing with AFG Law for a mortgage…

Dealing with AFG Law for a mortgage transfer. All the financial details were already agreed prior to AFG Law becomming involved, 4 months later we are still waiting to complete. No information is ever sent, I have had to chase on each and every occasion. The previous reviews on here suggest a pattern of negative service which I can only agree with.

30. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Get some extra Staff in please...

These Solicitors where recommended by Miller Metcalfe for the purchase of a house, the paperwork was sent for myself and my Wife to complete but there where 2 or 3 questions we weren't sure how to answer so we telephoned there Silverwell Street (Bolton) branch up today mid morning only to be informed that no staff was available to speak to but that they would ring back when there was someone available. Around 2.35pm a male member of staff did call me and after around 10 minutes of discussion it was agreed I would call in at the above offices to get the forms sorted out with the correct information and also let the staff see the documentation for proof of ID & Bank statements to prove our credit worthiness, great, no not really because they had no staff available to complete this important task until next Wednesday! I was shocked at this long delay so asked for a cancellation, I will hopefully find a Solicitor that has enough staff to give a much faster service than AFG LAW provide, waste of time, don't bother with this lot unless your not in a rush!

28. April 2022
Bewertung ohne vorherige Einladung

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