AOT staff/travel agent Chemone Carpenter is simply outstanding! She helped my wife and I plan a 2-week trip to Namibia. Following an initial meeting, she understood our goals and matched us to the per... Mehr ansehen
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Das sagen Bewerter
The tour was a great introduction to Africa and touring in general. The partner African agency, Nomad Tours had great, knowledgeable and professional staff. We saw incredible wildlife and met good peo... Mehr ansehen
I really enjoyed working with African Overland Tours to help us book our trip to South Africa, Namibia, Botswana and Zimbabwe. They listened to what our wants and needs were and helped us book an awe... Mehr ansehen
Unternehmen hat geantwortet
We had been looking to join a group tour seeing Lesotho and South Africa's Garden Route. I goofed up and bought non-refundable airline tickets, and then discovered the tour was in the wrong langua... Mehr ansehen
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Unternehmensdetails
- Reiseveranstalter
- Busreiseunternehmen
- Anbieter von Kulturreisen
- Stadtrundfahrtenveranstalter
- Reiseanbieter
- Reisebüro
Vom Unternehmen geschrieben
African Overland Tours is a specialized travel agency connecting curious travelers with life-changing, scheduled group overland tours and safaris across Southern and East Africa. As dedicated overland travel experts, we help solo travelers, couples, and groups find their perfect African adventure—whether that is a budget-friendly camping expedition or a comfortable accommodated safari. We match you to the right itinerary based on your travel style, interests, and budget. Our caring, experienced team provides fast, personalized support from your first inquiry until you are safely home, ensuring you feel confident and secure every step of the way. Travelers consistently rate us for our honest advice, outstanding customer service, and the incredible value our group overland safaris deliver. When you book with African Overland Tours, expect unforgettable Big 5 wildlife sightings, authentic interactions with local cultures, and lifelong friendships. We take you through Africa's most iconic landscapes—from the Namib Desert and the Okavango Delta to the majestic mountains and sweeping salt pans. Get ready to step out of your comfort zone for a real adventure. We make discovering South Africa, Namibia, Botswana, Zimbabwe, Kenya, Tanzania, and beyond easy, exciting, and deeply rewarding. Let the journey begin!
Kontaktinformationen
19 Remus Street, 7550, Cape Town Central, Südafrika
- +27214480997
- info@africanoverlandtours.com
- africanoverlandtours.com
4,8
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46 Bewertungen
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Das haben sich andere Leute angesehen
We had a great experience with African…
We had a great experience with African overland tours from the beginning with Huntly and his patience in booking back to back tours and my many questions.
The tour lived upto all our expectations, accommodation and places we visited was amazing Keith our guide was full of lots of local knowledge and our driver & cook Stanley made the whole experience great memories for us.
I would definitely book again with Overland Tours again
Lynne & Nick NZ
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von African Overland Tours
Dear Lynne & Nick,
Huntley was so touched to read your kind words today! Coordinating back-to-back tours is always a bit of a jigsaw puzzle, and he genuinely enjoyed working through all of your questions to make sure every single detail aligned perfectly for you.
It sounds like Keith and Stanley formed the ultimate dream team on the road! We always say that the crew truly makes or breaks the trip, and we are so glad Keith’s deep local knowledge and Stanley’s fantastic driving and cooking helped turn your journey into such special, lifelong memories.
Sending a massive thank you all the way to New Zealand for trusting us to put this adventure together for you. We would be absolutely honored to welcome you both back whenever you are ready to explore more of this beautiful continent!
Warmly,
Jess, Huntley, Lee and the AOT Team
Service couldn’t be better!
Our AOT agent made excellent May 2024 tour suggestions for Sth Africa, Botswana & Namibia, and guided us to book sensible tours for our abilities and age that were cobbled together inside our time frames… the knowledge imparted was very helpful. Our airline and hotel bookings went smoothly. Our AOT agent even communicated with one of our tour guides so that she could actually meet us at one of our coffee stops as we passed through her location in Sth Africa. I have recommended AOT to friends & am and currently using them again to organise my movements between three tours in East Africa. One of my ‘current’ tour companies cancelled their tour. My AOT agent helped me select an alternative tour & organised a full refund from the original tour company. Service couldn’t be better.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von African Overland Tours
What a joy it is to read this! Meeting you in person during your coffee stop here in South Africa was such a special highlight—it’s rare that we get to share a real-life hug and a chat with our travelers while they are actually out on the road!
Piecing together your journey through South Africa, Botswana, and Namibia to perfectly match your pace and schedule was a wonderful puzzle to solve, and we are so glad everything from the flights to the tours clicked into place seamlessly.
We are incredibly grateful that you’ve chosen to trust us again for your upcoming East Africa adventure. Dealing with a sudden tour cancellation from an operator is stressful, but stepping in to advocate for you, secure your full refund, and pivot to a fantastic alternative is exactly why we are here. You should never have to navigate those bumps in the road alone.
Thank you for your wonderful loyalty and for recommending us to your friends. We are already counting down the days until your next trip begins!
Warmest regards,
Jess and your dedicated AOT Team
A truly wonderful experience in every…
A truly wonderful experience in every way possible from the booking itself (A special mention to Minette here without a shadow of doubt!) through to the actual holiday, hotels and lodges were all beyond my wildest expectations. They even booked all my flights for me too. Along with Celeste and all the team at G Adventures no stone was left unturned to ensure every member of our tour party had the best holiday imaginable. Thank you so very much Minette and all the team at AOT, your efforts are so much appreciated. Simply can’t recommend highly enough. For anyone still looking to book…….look no further, genuinely!
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von African Overland Tours
Aaahhhh, Thank you! Minette was grinning from ear to ear when she saw your special shout-out;). Taking the stress out of travel is what we love to do, so handling your flights and making sure all the booking details were perfectly in place was entirely our pleasure.
We are so happy to hear that the lodges went beyond your wildest expectations, and it’s brilliant to know that Celeste and the G Adventures crew looked after your group so beautifully on the ground. We carefully select the operators we partner with because we want to guarantee that "no stone left unturned" feeling from your very first email to us right through to your journey home.
Thank you from the bottom of our hearts for such a generous and wholehearted recommendation. You were an absolute joy to work with, and we would jump at the chance to help you plan your next getaway whenever you are ready!
Warmly,
Jess, Minette, and the AOT Team
Brilliant support from Minette and African Overland Tours.
Brilliant support by Minette in booking our 55 day trip through Africa. We bombarded Minette with questions about so many aspects of the trip - visas, vaccinations, equipment etc. Throughout, she remained patient and answered questions with such positivity. There were various options available and with support from Minette we chose the long camping experience.
The trip was absolutely amazing and was the most incredible experience of our lives. I can't thank African Overland Tours for their support and guidance.
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von African Overland Tours
Embarking on a 55-day camping expedition across Africa is an epic undertaking, and hearing that it turned out to be the most incredible experience of your lives is the greatest reward we could ever ask for!
Please never worry about "bombarding" us with questions—especially for a journey of that magnitude. Figuring out visas, vaccination requirements, and packing lists for multiple countries can feel daunting, and taking that weight off your shoulders is exactly what we are here for. Minette genuinely loved working with you to piece all the logistics together, and she was so invested in making sure you felt completely confident before you even packed your bags.
Your kind words mean everything to her, and to all of us here. Thank you for putting your trust in African Overland Tours for such a monumental adventure. When the African travel bug inevitably bites again, you know exactly where to find us!
Warmest regards,
Jess, Minette, and the AOT Team
Will not find a better tour company like AOT
We booked capetown to vic falls 21 day safari,about 12/12 before the trip and since the initialbooking they have been fantastic with advice confirmations of details etc etc.
They are available 7 days a week with replies within 24 hrs. We dealt with Melissa but if she was out of the office , another team member would reply , once again within 24 hrs.
Melissa even tried to help me with obtaining a product from the tour operator after the trip was over(I was very keen to get a tee shirt our tour leader and driver was wearing). The tour that African overland tours recommended to us based on our likes/dislikes run by Kiboko was likewise excellent.
Melissa-was very interested in our thoughts of the trip , photos etc after the tour finished.
I have travelled to many countries over many yrs and I have yet to find any other tour company like AFRICAN OVERLAND TOURS that has matched them in professionalism , efficiency ,support and advice from the moment of booking with them ,no matter how long prior to the trip.
The company comes very highly recommended by us and we will certainly use them again for our future planned trips to Africa
Ps
We were even refunded the money for the tabletops tour at capetown as weather was so bad that the cable car was cancelled despite tour notes stated ‘weather permitting’
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von African Overland Tours
Reading this brought the biggest smiles to all of our faces this morning, especially Melissa’s! Planning a 21-day adventure from Cape Town to Victoria Falls takes a lot of care, and getting to know you over the 12 months leading up to your trip was a genuine pleasure for our team.
We truly believe that a holiday starts the moment you book, so knowing you felt supported and guided every step of the way means the world to us. I am so glad the Kiboko tour was the perfect fit for your travel style—matching our clients with the right on-the-ground experience is exactly what we strive for.
It is always a pity when the famous Cape Town weather doesn't cooperate for Table Mountain, but ensuring you received your refund promptly is just part of how we do things. We want you to feel looked after from day one until long after your bags are unpacked.
Thank you for trusting us with your African adventure, and for being so generous in sharing your beautiful photos and stories with us afterward. We cannot wait to help you plan your next trip to this magnificent continent!
Warmly,
Jess, Melissa, and the entire AOT Team
An In-Depth and Constructive Critique
We recently took a 42-day trip through Africa (July–August 2024) booked via African Overland Tours and operated by Nomad. We paid around EUR 14,000 (USD 450 per day) for two people. Unfortunately, it turned out to be our most disappointing travel experience to date. Here is our account of the issues we encountered, shared in hopes that future travelers will be better informed, and that these companies will address their shortcomings.
1. Minimal Activities, Excessive Downtime
• Only about 3% of our first 10 days involved actual activities (e.g., a short safari, brief village walks, a coffee plantation visit). The rest—some 97% of the time—was spent in a cramped truck (8–15 hours daily) or in budget lodges with nothing planned.
2. Uncomfortable Transportation
• The truck seats were very tight for anyone over 175 cm (5’9”), and the microphone did not work. Filtered-water mechanisms were outdated, forcing travelers to rely on questionable water sources.
• We often ate breakfast or lunch while driving on roads filled with bumps, risking spills and discomfort.
• Our group ranged from about 15 to 75 years old; older travelers struggled greatly with the lack of comfort.
3. Lack of Professional Guidance
• We had only a driver and a cook, neither qualified to serve as an actual tour guide. We received no substantial information about local culture, history, geology, fauna, or ecosystems.
• Complaints or suggestions were brushed off with remarks like “complaints will disturb the peace of the crew, the clients, and the company.”
4. Substandard Accommodations and Extra Costs
• Roughly 90% of the lodges were low-budget establishments (USD 30–60), often without hot water—or any water at times. Only 3 of 35 were decent.
• Additional fees for game drives, excursions, and even basic drinks like water quickly added up (e.g., USD 350 for a Tanzanian game drive).
• Travel breaks were limited to malls or fuel stations, rarely involving scenic or cultural stops.
5. Overreliance on Guests’ Labor
• Meals were rushed to about 30 minutes. Guests had to set up tables, chairs, assist with cooking, and clean dishes. It felt like we were doing staff tasks rather than relaxing on vacation.
6. Poor Communication and Organization
• No one checked if travelers had correct documents, and there was no guidance on border crossings. Room assignments at lodges were random, forcing guests to sort things out themselves.
• Time management was erratic. A “30-minute” stop could stretch to over an hour without warning.
7. Dismissive Customer Support
• African Overland Tours took a week or more to reply to emails and offered no real solutions. When we called, the representative interrupted constantly and blamed us rather than taking responsibility.
• We ultimately left three days early with no refund for unused accommodations. When lodging was overbooked and we had to camp instead of staying in a room, there was no apology or compensation.
8. African Overland Tours: A Middleman Concerned with Sales
• They pressured us to decide quickly, implying limited availability. They charge a significant markup over Nomad’s base price but provide no added value, functioning more like sales agents than travel experts.
9. Overall Assessment
• While the natural beauty of Africa’s parks and cities shone through (no thanks to the operators), the disorganization, lack of guidance, and poor service tarnished the experience.
• For the cost, we expected a professional guide, comfortable travel, and a well-planned itinerary. Instead, it felt like corners were cut at every opportunity.
Recommendation
We strongly recommend seeking alternative agencies. Based on our experience, it would be hard to find a more poorly organized operation than African Overland Tours and Nomad. We hope this review prompts them to improve and deliver the quality service that travelers deserve when discovering such a magnificent continent.
1. August 2024
Bewertung ohne vorherige Einladung
Antwort von African Overland Tours
Dear Mr de La Puenta Nilsson and Mr Recio Onoro,
We’re sorry your experience didn’t meet expectations, but some of your statements about African Overland Tours are false and misleading.
I'll address the inaccuracies:
Rate Parity: We always ensure rate parity with tour operators. Charging more would undermine the industry, and we’re transparent about this. While we offer complimentary pre/post-tour services, you chose to book these independently.
First Notification of Discomfort: We only learned of your unhappiness on day 29 when guides reported you were swearing at crew members. We were asked to address this behavior, as it’s unacceptable.
Lack of Communication: Our last email from you was on July 24, 2024. Minette reached out, asking you to detail your concerns in writing for resolution. You never responded to her.
Early Departure: You left the tour without informing us. We were notified by Nomad on August 28. Minette followed up, but you never replied.
Sales Tactics: We don’t use high-pressure tactics. We adapt to your preferred communication method (WhatsApp, email, video calls) and respect your boundaries. Minette provided detailed information about long driving times, and extended your provisional reservation six times to accommodate your requests.
Your critique lacks constructive feedback, focusing instead on misinformation. Photos from your tour tell a different story.
We should have recognised that an overland tour wasn’t right for you. Overlanding is about the journey—embracing unpredictability, forming connections, and stepping out of your comfort zone. It’s not for everyone, we should have recommended a package holiday instead.
Minette shared videos, packing lists, and detailed pre-departure information, which mentioned long driving times 16 times. She even negotiated amended terms with the operator for you.
Your critique includes 8 points about the operator and 1 about us. Feedback from your fellow travellers below:
Series of Events:
July 26, 2024: Tour departed.
August 14: Guides reported your dissatisfaction with driving times and lunch locations. You apologized the next day.
August 22: Guides noted recurring complaints, including twin beds and border delays. Other clients were happy.
August 23: Nomad asked us to contact you after you swore at guides. Minette suggested leaving the tour if you were unhappy. You didn’t respond.
August 28: Nomad informed us you’d left. Minette followed up again.
Tour Scores:
Victoria Falls to Nairobi (First 20 Days):
Information: 71%
Equipment: 59%
Truck: 54%
Food Quantity: 97%
Food Quality: 96%
Driving: 91%
Guiding: 78%
Organization: 79%
Crew: Paul (99%), Eunice (96%), Tich (90%)
Pace: 63%
Route: 61%
Activity Level: 50%
Price: 52%
Value: 50%
Overview: 71%
Masai Mara & Gorillas (Second Part):
Information: 79%
Equipment: 83%
Truck: 70%
Food Quantity: 95%
Food Quality: 95%
Driving: 87%
Guiding: 84%
Organization: 79%
Crew: Paul (94%), Eunice (96%), Tich (94%)
Pace: 78%
Route: 82%
Activity Level: 75%
Price: 80%
Value: 78%
Overview: 79%
Lower scores for the truck and equipment in the first section likely reflect longer driving distances and a flat tire. Nomad actively uses feedback to improve.
Had you contacted us during or after the tour, we’d have worked to resolve your concerns. By not responding and waiting six months to post reviews, you denied us that opportunity.
At African Overland Tours, we aim to provide incredible experiences. While we get it right 99% of the time, this was our 1% miss. We should have walked away from this booking. That said, we could have addressed your concerns had you reached out.
Your critique lacks accountability for your actions and attitude. To future travelers: If you’re ever unhappy on tour, contact me directly (Jess, GM), and I’ll do everything to resolve the situation.
Thank you for sharing your thoughts, and I wish you the best in your future travels.
Jess Stephenson
African Overland Tours
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