You guys are doing great but your exchange rate is low compared to other
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app... Mehr ansehen
Not until the last customer service personnel (Excel......) attended to me 2 days ago and she actually followed through and ensured my matter was resolved. The other agents didnt do anything. I s... Mehr ansehen
I am so so grateful to have Afriex because they are very consistent and very helpful when something doesn’t sit right. I have been telling family members about the app so we can all send funds through... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.
Kontaktinformationen
Vereinigte Staaten
- Hello@afriex.co
- afriex.co
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 9 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Sometimes transactions are DECLINED for…
Sometimes transactions are DECLINED for unknown reasons which is frustrating
It says instant transfer but It has…
It says instant transfer but It has been processing for hours.customer service is telling me 1-2 days😌
I am glad Afriex can send money to UK…
I am glad Afriex can send money to UK now. Very Reliable.
You guys needs an overhaul..I do not…
You guys need an overhaul..I do not recommend this app at all..transactions will say successful but the receipent has yet to receive the transaction..very slow..I do not recommend this app. All they do is apologize without concrete solutions. Stay far away from this app
This is the worst app ever to use
This is the worst app ever to use! And the customer support never helps, just closes tour ticket and ask you to wait as if i haven’t been patient enough smh
Excellent Support, but M-PESA Deposits Could Be Faster!
I’ve been using Afriex for about a week now, and I have to say, the app itself is great—super intuitive and easy to navigate!
The absolute standout feature for me is the customer support. I really appreciate how fast and helpful the team is whenever I have a question. Knowing that they are available 24/7 gives me so much peace of mind, and it’s clear they truly care about their users!
The only area where I see room for improvement is the M-PESA to Afriex deposit speed. Currently, it takes a bit too long for the funds to reflect in my account. There are many times when I need my funds urgently, and the delay can be a bit stressful.
If the team could streamline this process to make deposits more instant, this app would be a perfect 10/10! Other than that, I’m a very happy user and highly recommend it for the service alone.
Speed of transactions was good
This is one of the best app to send…
This is one of the best app to send money to Africa so far
Fast and furious hahaahahahha
Try for yourself.
As a first time user, I was extremely disappointed.
I made an urgent transfer, they cancelled my transfer while I was asleep and credited the money to the account, not my card.
I made the transfer again and it took more then 6 hours to process.
I have never ever heard of or dealt…
I have never ever heard of or dealt with you lot. How did you get hold of my Identifiable information? This is a GDPR breach and you will pay.
I am beyond frustrated with Afriex
I am beyond frustrated with Afriex. They are currently holding my funds with no clear explanation and no timeline for release.
I have contacted their support team multiple times, only to receive the same copy-paste corporate templates. They claim they are diligently working on the issue, but they refuse to provide a single concrete fact about why my money is being withheld or when I will get it back.
It is completely unacceptable for a financial service to go silent on a customer’s money. Professional emails don't pay bills, my money does. If you value your peace of mind and want a service that actually respects your hard earned funds, STAY AWAY FROM AFRIEX.
I will update this review if and when they actually decide to do the right thing and release my money, but until then, consider this a warning to everyone else.
Case handling
Their handling of customer issues is poor. It takes weeks to resolve issues caused on their end
Instant transfer and delivery
Instant transfer and delivery, with great exchange rate. Quick response to customer in time of challenges is another motivation. Afriex is advancing in its operations.
Afriex are very fast and it’s good to…
Afriex are very fast and it’s good to be using
Quick payouts and good exchange rates
Timely response and a professional…
Timely response and a professional delivery. Thank you Afriex
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








