Via the chat bot customer feedback I was able to request claim for my lost item and glad the resolution is sorted and fund heading back to my account. Super customer service I must say.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought a pair of Boots in the sale but on arrival and initial try on, they were faulty as the leather lacquer peeled off. Instantly emailed Aldo with videos and photos and they quickly responded, orga... Mehr ansehen
Really disappointing quality and poor service. Bought 2 pairs over the course of year - first failed within 3 months of purchase with limited wear, the second pair (discounted due to initial complaint... Mehr ansehen
I have had trouble with first name and surname not appearing on the shipping address recently. I reached out to the support team and they were very helpful and refunded the amount. I really appreciate... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Five decades ago, a young Aldo Bensadoun (or as he is affectionately known, Mr. B) set out to realize his dream of becoming the best shoe retailer in the world and the rest is history.
Kontaktinformationen
124 City Road, EC1V 2NX, London, Vereinigtes Königreich
- support@aldoshoes.co.uk
- aldoshoes.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 10 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent quality
Excellent quality
Reasonable price
Worth it at the sale price and great service
Worth it at the sale price - a fantastic pair of shoes and efficient next day delivery
Disappointed soles were marked
I was not happy when I received the shoes as they were marked on the sole and looked like they had been worn. As the person who dealt with my complaint said they had been worn in the shop but not outside. They offered me a 30% refund which I accepted. Very prompt response and conclusion. The complaint was dealt with efficiently. I was happy with the outcome.
I have previously brought from Aldo a…
I have previously brought from Aldo a number of times and the quality is always amazing, I have shows over 10 years old.
I ordered some and they arrived, the quality wasn’t great and the strap was missing. I was so disappointed, however I contacted Aldo and there customer service has been absolutely incredible and I will continue to buy from them.
Large sizing
Love the styling but unfortunately on this occasion, the size came up way to big.
Online order
I orders shoulder bag and sun glasses, love the bag and quality is very premium. Glasses are also very good but unfortunately size is not suitable to my face. 🤭🥰
products are in good quality
Great experience and high quality goods
The website is easy to navigate and the ordering process is straightforward. Items are always delivered on time and the quality of the goods is always high.
Fabulous customer service and I love…
Fabulous customer service and I love the unique style of shoes. I'll be getting more!
Fast delivery and the quality of the…
Fast delivery and the quality of the sandals is superb, I have a slim fit, normally I wear 38 but ordered 4.5 it also size well. Thanks
Great
Great. Sandals were lovely quality and looked exactly the same as the website photos (sometimes they don’t and colour varies). Really pleased. Fast delivery too.
Prompt delivery and comfy shoes.
Prompt delivery and comfy shoes.
The sizing is not always right, depending on the type of shoe, but still worth a try.
Fantastic quality shoes
Fantastic quality shoes . Packaging first class, delivery first class .. very happy customer who will shop again .
A holiday find
I saw a gorgeous pair of sandals on holiday, looked and found them online. They were reduced and in stock in my size. Placed an order and they were delivered and waiting for me when I got home. They are so comfortable and the colour means they go with any outfit.
Bluewater Poor
Bluewater. Poor. Only popped in to get some shoes that my mum saw last week.
Guy behind till with beard, said "mate what size though becuase theyre very limited" in a really patronising way. Felt like he didnt want to serve me and was as if I felt ushered out the shop. Wasnt even busy, only had 1 customer.

Antwort von Aldo Shoes UK
Really supportive customer service!
Right heel height & comfortable
The heel was pretty but stable so it was comfortable to stand and walk in.
Absolutely love my purchase !
Lovely comfortable trainers
Item arrived in reasonable time and well packed. The trainers were exactly as shown. The fit is exactly right - size 6.5, and they were very comfortable from the first time I wore them.
Excellent quality and fast despatch
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







