Via the chat bot customer feedback I was able to request claim for my lost item and glad the resolution is sorted and fund heading back to my account. Super customer service I must say.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought a pair of Boots in the sale but on arrival and initial try on, they were faulty as the leather lacquer peeled off. Instantly emailed Aldo with videos and photos and they quickly responded, orga... Mehr ansehen
Really disappointing quality and poor service. Bought 2 pairs over the course of year - first failed within 3 months of purchase with limited wear, the second pair (discounted due to initial complaint... Mehr ansehen
I have had trouble with first name and surname not appearing on the shipping address recently. I reached out to the support team and they were very helpful and refunded the amount. I really appreciate... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Five decades ago, a young Aldo Bensadoun (or as he is affectionately known, Mr. B) set out to realize his dream of becoming the best shoe retailer in the world and the rest is history.
Kontaktinformationen
124 City Road, EC1V 2NX, London, Vereinigtes Königreich
- support@aldoshoes.co.uk
- aldoshoes.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 10 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Disappointed
I always like do shopping in Aldo shoes bags, but this time I was disappointed I ordered the shoes. and they send me one of the pair was used ,dirty and loose . I have to send back..

Antwort von Aldo Shoes UK
Arrived earlier than expected and kept…
Arrived earlier than expected and kept informed throughout. Item looked exactly like the picture and the bonus was that it got a discount that paid for the delivery fee.
Thank you
Thank you! One of my shoes was damaged and I contacted ALDO Customer Support. Feyza was very helpful and solved the problem by guiding me through the different options available. Will buy again from this store. Much appreciated.
Excellent client experience
Excellent client experience, would be looking out for good discount deals.
Fast shipping and gorgeous clutch…
Fast shipping and gorgeous clutch bag.thanks
Customer services response
Sent email to correct error on email address (my mistake 😜). Replied within 5 minutes error corrected. Wow what service
Aldo is an amazing retailer ,both in…
Aldo is an amazing retailer ,both in store and online. I will definitely purchase from again and again. I had an issue with my items which were lost, due to unprofessionalism and incompetence behaviour of Evri. They left my items outside my property, which was in tend stolen by a passer by .I reported the issue to Aldo and they gave me a full refund, without going through any form of stress . I really appreciate how Aldo handled my issue and had it resolved. Many thanks, keep the good work.
Good products
Easy to shop,I bought some shoes bags and earrings,they look good.more beautiful that how it looks online. I am impressed 👍
Every time I order something from Aldo…
Every time I order something from Aldo I find the service efficient and delivery prompt. The two pairs of sandals I purchased are very comfortable and reasonably priced.
The delivery was so back
The delivery was so bad, I paid extra for next day delivery but received the parcel almost a week later than expected. The first day apparently a delivery was attempted but I was home and no one came. Its a shame that I paid extra to have the item early but was such a delay.

Antwort von Aldo Shoes UK
Your sales person was very helpful
Your sales person was very helpful, and found everything I was looking for ended up buying three pairs of shoes.
Awful return policy
Awful!! Item didn’t fit. Return policy is horrible!! They don’t refund the delivery cost plus you have to pay for sending it back. I’d rather take it to a store howe there’s no store near me. (Seems to be in London only)
Gorgeous purchase
Website easy you use to order and was kept updated with delivery. The trainers are gorgeous and just as advertised. Will deffo be ordering again
Great fan of Aldo shoes
Great fan of Aldo shoes. Good quality and price. Good website. Fast delivery.
Nice rings look expensive
Nice rings look expensive
Just brilliant
Just brilliant. Ordered 2 pairs of shoes. Quick delivery
Quick & easy, good quality & some good sale offers
Wide variety of shoes & bags
Rubbish still not received my refund…
Rubbish still not received my refund bloody joke.

Antwort von Aldo Shoes UK
I ❤️ ALDO SHOES
Aldo Shoes is a brand that I love because of quality and style - classic or avangard, although the prices aren't so accessible but worth in quality.
My last experience with Aldo refunds, Escalations Manager and store staff are highly positive. They are good professionals, attentive and very helpful.
I highly recommend Aldo UK to everyone
The quality of the material is poor
The quality of the material is poor. Not up to Aldo Standards.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







