Alislam Travels UK 

Everything for our Umrah Journey handled by Al Islam Travels, including Visa Processing, Tickets and Hotel Bookings and Transportation throughout Makkah and Madinah.

Brother Jabran made the procedure very simple and provided excellent service. He was always available on the phone when I had problems and remained with us until everything was settled.

Hotels in Makkah and Madinah were conveniently close to Haram, comfortable and served a decent Breakfast. Throughout the Journey, the Transportaion was excellent; it was comfortable, well planned and consistently on time.

Thank you for the amazing service.
Special Thanks to Brother Jabran for the Great Communication, Helpful Guidance and Quick Response.

Highly recommend.

Fiza was exceptional in helping us find flight and hotels for umrah. Fiza’s responses were immediate and Fiza was very understanding and patient with regards to all our requests. Will defiantly use AlIslam travels uk for our next umrah trip.

I found adan very helpful and she help me with the best umrah package the cheapest flight tickets and nearby hotels . I definitely recomend you to my friends .thanks

Al Islam Travels provided great service for me and my family on our Umrah experience. We were a big group of over 20 people coming from different locations and meeting in Makkah so this would understandably be a lot to handle. Jabran handled our trip and accommodated us well. He was on call and ready to answer any questions we had. We encountered slight issues, which can always happen, but he was available to fix them instantly and would contact us to ensure all was going well throughout our trip.
I definitely recommend them.

I talk to Adan about umrah prices and packages she helped me throughout she is such a good person.

My whole experience going to umrah with the travel agent was amazing Alhamdulillah
Jabran dealt with me very good and may Allah bless him more

Aslamlykum warahamatullahi wabarakatahu

Our experience with Sawan was great sister she helped us everywhere and response our messages immediately when we asked him.highly appreciated his support

Had a great experience with Naila.

Umrah trip was organised by Al islam travels UK . Agent Sarfaraz was really helpful in arranging everything including hotels, return flight from UK and taxi.
He kept me updated on what amount to pay when and shared all relevant paperwork before travelling.

This was my first time going for Umrah.
Our experience with Al Islam Travels has been deeply disappointing from start to finish.

We trusted them with our Umrah package, but the organization has been full of serious mistakes and unprofessional handling. First, they booked us on a low-quality airline despite our clear request for a better option. Then, we were assigned a reckless driver who repeatedly used his phone while driving, came dangerously close to other cars, and even fell asleep at the wheel, forcing me to grab the steering wheel to avoid an accident. When I asked him to stop for a short break, he refused, saying, “We’re almost there.”

At one point, he also made disrespectful comments about my beard, refused to stop for Asr prayer, and later shouted at me in public when I reported his behaviour. Another bystander even intervened, telling me to ignore him because of how out of line he was.

When we reported all this, the company’s response was dismissive. Instead of taking responsibility, they sided with the driver and refused to offer any form of compensation — not even a basic gesture like including dinner at our hotel, which would have been reasonable given the time lost and stress caused.

To make matters worse, they booked our return flight from Jeddah even though our stay was in Madinah. The flight is at 5:10 a.m., which means a 4–5 hour night drive to reach the airport, leaving us unable to even use our final hotel night properly. When confronted, they denied any fault and said we’d have to pay extra if we wanted the correct flight from Madinah.

We’ve spent countless hours giving them feedback, trying to resolve things respectfully, but their attitude has been defensive and careless. We’ve been left feeling mistreated, unsafe, and deceived.

This was supposed to be a spiritual journey, but Al Islam Travels turned it into a stressful and unpleasant experience. I sincerely hope they take responsibility and improve their service — but based on our experience, I cannot recommend them to anyone.

Alhamdullilah we r very happy so far . They are very helpful and vey friendly. The best thing is they guide you every single things. Especially Fiza she treated us like a family member. Allah bless her.

Had a good experience with the company. Found them on my Instagram and trusted them. Naseeb was really helpful he helped us all the way through. Naseeb tried really hard to fulfill our wishes to find the best hotels closer to mosque . He was always available to help us. Really happy with the service and highly recommended them.

Excellent service with proper guide by the fizza about every aspect of the umrah services

I would just like to point out Sawan was amazing in helping to organise flights and hotels

I found Adan very helpful friendly and very thorough she went out of her way to help me choose the best package it only was she helpful and kind she was very quick with solving and issues with flight times and hotel choices she took screen shots of hotel rooms and of the sitting are of the plane she was absolutely fantastic thank you so much for making my first UMRA trip as a revert the easiest and less stressful I will definitely recommend Adan to my friends such an amazing lady mashallah and once again thank you sister

Had a good experience with the company, found it on facebook and trusted them with my Umrah journey right from visa processing, ticket and hotel bookings as well as transportation around Makkah and Medina. Brother Sawan was always at the end of the phone whenever i had concerns and would not rest until all was sorted. Altogether had a memorable experience and would highly recommend the company to whoever wants to do Umrah.

I had a good experience with a an agent Sawan, I only need information about the package for umrah , he did help me very well and tell me all the information I needed regarding umrah package, really helpful.

Asalaam Alaikum. Just returned back from my Umrah. Alhamdulilah excellent service from start to finish. Jabran has remained in communication all the way through as I was a solo traveller and everything went smooth. Range of deals and options to chose from and Jabran a great person for Al Islam Travels. InshAllah in the future I will book through Al islam Travels and especially Jabran when my whole family decide to complete there Umrah.

Good customer service.
Sister Adan yousaf gave some good advice regarding my booking. Thank you

Great service from their team member Fiza. Defo recommend it.