Ancestry Bewertungen 1 820

TrustScore 3 von 5

2,8

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Not enough people to connect to. After i cancelled my subscription I was somehow charged 79$ once again. I feel I paid too much overall for a small amount of information. Repetitive emails..“hin... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Malheureusement extremement décu. Ayant fait l expérience avec My heritage, qui détaillait mes origines européennes. My ancetry m as simplement préciser que j étais 78% du Québec. Chose que je sav... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I started out wanting to know about my Dad's ancestors,having never met my grandfather.I wanted to know why my family was Canadian and my Dad's uncle's family American? I found all these answers and d... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I’m having trouble finding out what nationality i am ! for example 50% Scottish 50% Germany example can you please guide me to the right area to find out?

Unternehmensdetails

  1. Veranstaltungen & Unterhaltung

Über Ancestry

Vom Unternehmen geschrieben

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Ancestry® is the Canada’s largest online family history website. Discover your family story with access to the world’s biggest online collection of family history records and the number one selling DNA test.

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With an Ancestry® subscription, you could search over 27 billion records from over 80 countries, helping you grow your family tree and uncover your genealogy. Start exploring today with a 14-day free trial.*

START A FREE TRIAL
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AncestryDNA® is a simple one-off test that reveals your origins and the countries, cities and towns your ancestors called home. You can connect with DNA matches around the world to discover your shared family history. Regular updates mean your results can become more refined with even more detail.

GET A DNA KIT

Together, an AncetsryDNA® test and family history membership can help unlock undiscovered details about your family story.

VISIT OUR SUPPORT CENTRE

*Free trial terms apply


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

1820 Bewertungen

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Bewertet mit 1 von 5 Sternen

Rip off!

Finally received an email saying that my DNA results were ready but, after following the provided link, found myself on the start page inviting me to enrol for a DNA analysis! Rip off! £30 for nothing!

16. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

See above

Seem to be frequent requests for Passwords and user codes. Also frequent sales pitches for more.

14. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Issue with access in results email and confusion re DNA results

I cannot access the various sites within the email to answer questions I have because I keep getting a message saying "We can’t log you in because of an authentication error." I can see the regions, but cannot review any further than that, there is nothing wrong with my computer, can you assist?
I appreciate how Ancestry kept me informed of the progress of its process, and providing the results in a timely manner.
I have the family trees of both my parents' ancestors, dating back to 400 years for 2 and 600 years for 2. These records confirm the results you provided for most of my DNA being English/Irish/Scots. However, I took the test because the DNA of very few people from Great Britain would have such high DNA markers of only these places, which is what you say my results indicate, especially given the thousand-year history of the Romans, Saxons, Vikings, Normans dropping by Great Britain for more than a cup of tea. From my own research, the DNA of a great number of English/Irish/Scots would include a fair amount of DNA markers from a thousand years of settling in Great Britain by people from these other countries, and it was to solve that mystery that goes back before record-keeping that I took the test. I wanted to know where my ancestors were from further back than 500 years, I find it difficult to believe there is almost nothing besides "English/Irish/Scots", especially considering the more geographically expanded results of other family members and friends who have done the Ancestry DNA tests. DNA does not lie, so perhaps my ancestors simply never met a Roman, Saxon, Viking, Norman they found to their liking, yet I find this difficult to believe, and perhaps why the analysis of my DNA was not as thorough as I expected, given Ancestry's reputation. Hence my confusion and, I admit, disappointment.
If someone could explain, and if someone could re-send the result email so I can try to access more information, I'd be grateful.

14. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Website too complex for a non-techie

I find the website interface to be not the most user-friendly. For example, a document popped up showing what my grandfather did during WWI. I had a quick read, but the next day, try as I might, I was unable to find it in the system. The same thing just the other day, when an ancient photo of my dad with a group of university buddies popped up, I was unsure of how to find it again.

25. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Disappointed

Disappointed. It's very generalized. Too vague. It seems everything is about more money, more money for this or that. Constantly trying to upsale. Rather ruins the experience.

13. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Results First Please

I sent my sample in during late January. As soon as it was received by the lab I started to get regular emails about buying services I wasn't ready to use, as I didn't have my results yet. Every week it seemed was some limited time offer, like 3 months of World Deluxe for $20. Great. Please offer me that once I get my results.

Today I'm posting this review because I just received an email from Ancestry asking me to leave a review and rating. So this is it. But since I don't have my results yet I can't give it more than a 2 star rating.

I'll post another review ... once I get my results and have some time to explore.

13. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service!

Great platform, intuitive, and shows a lot of insights about your ancestry. Highly recommended!

10. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Overall

Overall, extremely underwhelming I submitted my sample around Christmas time and just received it mid March. The turnaround time is pretty brutal. Also, they pushed way too many emails trying to get you to subscribe to their services overall I would not recommend this.

12. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dissapointed

I. know for a fact that some of my ancestors come from France. From the city of Blois. there are still some people there that have my family name. In the results this Ancestry there where no mention of this at all. Im very disappointed. It makes me wonder about the rest of their (your) findings

10. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Its not what I expected actually I feel…

Its not what I expected actually I feel disappointed because I wanted to know my paternity status and the Dna matches are not accurate, some names I know are closely related were showing 1% match.

9. März 2026
Bewertung ohne vorherige Einladung
Ancestry-Logo

Antwort von Ancestry

Hi there, Desaray. We understand how disappointing and confusing it can be when the results don't seem to align with what you know about your family.

When it comes to DNA matches, it is important to note that while the DNA itself is factual, the way names appear in your list depends entirely on who has taken a test. If a name you recognize shows a 1% match, this indicates that the person is likely a very distant cousin (around the 3rd to 5th cousin range). If you are looking for a close relative, such as a father or sibling, they would typically share between 25% and 50% of your DNA. If those close individuals have not yet submitted a DNA sample to our database, they will not appear in your match list.

Regarding your paternity status, DNA matching is the most accurate tool for this, but it requires both parties to have tested. If your results are unexpected, it can sometimes point to "hidden" branches of a family tree or instances where the biological lineage differs from the recorded paper trail.

Bewertet mit 5 von 5 Sternen

Experience was awesome

Experience was awesome. Results received on time as stated.
I did this 10 years ago. Decided to do it again because some features have been added.
Well worth the money!
Great to know where your ancestry originates. Especially is one side is fairly unkown.
Well done Ancestry on adding the traits. I couldn't believe how accurate they were. Thank you

9. März 2026
Bewertung ohne vorherige Einladung
Ancestry-Logo

Antwort von Ancestry

Thanks for stopping by with your feedback, Karin! We love to hear the journey is going so well for you and we hope you continue to make many more amazing discoveries.

Bewertet mit 1 von 5 Sternen

I cannot access the results.

8. März 2026
Bewertung ohne vorherige Einladung
Ancestry-Logo

Antwort von Ancestry

Hi there, Sheri. Thanks for your review. We are terribly sorry to hear this. Please reach out to our team using the link below. They can investigate this further for you.

https://support.ancestry.ca/s/contactsupport/

Bewertet mit 1 von 5 Sternen

Les résultats sont très basiques et…

Les résultats sont très basiques et décevants. De plus, cela ne correspond pas vraiment à la recherche généalogique très fouillée, effectuée par mon père sur des siècles.
Ni le prix, ni la longue attente ne sont justifiés selon moi.

7. März 2026
Bewertung ohne vorherige Einladung
Ancestry-Logo

Antwort von Ancestry

Hi there, Mme. Thank you for your feedback. We understand how disappointing it can be when your DNA results don't seem to align with years of dedicated genealogical research.

It is important to note that a DNA estimate and a paper trail reflect two different things. While your father's research traces the names and locations of your ancestors through historical records, a DNA test measures the specific genetic material you randomly inherited. Because we do not inherit DNA from every single ancestor as we go back in time, some branches of a perfectly accurate tree may not show up in your genetic percentages.

Furthermore, our ethnicity results are estimates based on a comparison of your DNA to a reference panel of modern populations with deep roots in certain regions. These estimates are regularly refined as science improves and our database grows. We appreciate your patience during the 6–8 week processing window, as this time allows our lab to ensure the highest possible accuracy for your analysis.

We value your father's thorough research and encourage you to link your DNA to that existing tree, as this is often the key to seeing how your genetic matches truly validate the historical work he completed.

Bewertet mit 1 von 5 Sternen

scammers!!!!!!

I’m adopted???? 😅😅😅

This company is a big-time scammer. Most of the information they provide is wrong. At the beginning of January I sent back a kit to learn more about my background. At the same time, I took a real DNA test with another company.

I actually received the results from the other DNA test much faster than from Ancestry. The results were also very different.

In my opinion, Ancestry is not reliable. Please friends, don’t waste your money on their services!

5. März 2026
Bewertung ohne vorherige Einladung
Ancestry-Logo

Antwort von Ancestry

Hi there, Jolanta. Thanks for your feedback. While it can be shocking to receive results that differ from another company or your own expectations, these discrepancies are typically due to the different reference panels and proprietary algorithms each service uses to analyze genetic markers.

Ancestry utilizes one of the world's largest databases to provide its estimates, and while our standard 6–8 week processing window may be longer than some, it ensures the high-quality analysis required for our specific system.

If your results suggest a lineage you didn't expect, we recommend looking at your DNA Matches—real people you share genetic material with—as they provide the most concrete evidence of your biological connections. We assure you that your results are based on your unique genetic code, and we are happy to help you navigate these findings to better understand your background.

Bewertet mit 1 von 5 Sternen

I don't know where you ghotyour…

I don't know where you ghotyour information, but you are wrong,. what a waste of money

4. März 2026
Ancestry-Logo

Antwort von Ancestry

Hi there, William. We sorry to hear that you feel your results are incorrect; it is incredibly frustrating to invest time and money into something that doesn't align with what you know to be true.

To clarify how this works, we determine your results by comparing your unique genetic markers to a reference panel of thousands of individuals with deep, documented roots in specific regions. While this science is highly accurate at identifying where your DNA matches a specific population, it is still an estimate that can be refined as our database grows and technology improves.

It is also important to remember that because of the way DNA is randomly inherited, you may not have received certain genetic markers from every branch of your family tree, even if those ancestors were definitely there. If the broad regions seem off, the most concrete way to verify your results is by looking at your DNA Matches—these are real people you share DNA with. If you recognize these matches, it confirms that your sample was processed correctly.

We value your feedback and are committed to scientific accuracy as we continue to update our estimates.

Bewertet mit 5 von 5 Sternen

You guys are amazing

You guys are amazing it's because of ancestry I found a brother that I didn't know that I had

2. März 2026
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Antwort von Ancestry

Hi there, Armand. Thanks for the feedback. We absolutely love to hear you have found your brother. We wish you all the best with your newly found family.

Bewertet mit 4 von 5 Sternen

Les résultats d’analyse de mon ADN ne…

Les résultats d’analyse de mon ADN ne correspondent pas à mon arbre généalogique .Je suis très surprise.
- Toute une réponse de votre part! Secret de famille?? Adoption.?
De plus,Je ne comprends pas comment il peut y avoir un ADN spécifique au Québec.,alors que les origines sont françaises . Étonnant .

1. März 2026
Ancestry-Logo

Antwort von Ancestry

Bonjour Francine, merci pour votre récente revue. Nous comprenons que découvrir une discordance peut être assez surprenant. Il est important de se rappeler que, bien qu’un arbre généalogique se fonde sur des dossiers papier et des récits, l’ADN raconte l’histoire biologique. Parfois, ces deux chemins ne s’alignent pas parfaitement à cause de dossiers manquants, d’adoptions ou de secrets familiaux transmis depuis plusieurs générations. Nous sommes ici pour vous aider à explorer ces nouvelles découvertes et à révéler la vérité qui se cache derrière votre histoire unique.

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