Excellent customer service purchasing this lamp. The staff were couteous and could not do enough to help. The lamp was very well packed and the members of staff in the shop helped me to load it into... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Shopped online… amazing customer service. Had furniture delivered the delivery staff were so polite and placed the furniture to the bedroom. Definitely will be shopping here in the future. Many thanks... Mehr ansehen
Unternehmen hat geantwortet
Arrived promptly and packed well. Beautiful bronze horses just what I was looking for. Would defo purchase from Angela Reed again. Thank you
The products are lovely and the delivery service was great. To gain five stars I would have liked you to contact me the day before delivery to confirm and let me know whether it would be morning or a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Schlafzimmermöbelgeschäft
- Geschäft für Dekoration und Inneneinrichtung
- Geschäft für Gartenmöbel
- Sofageschäft
Über Angela Reed
Vom Unternehmen geschrieben
For over 145 years, Angela Reed has been proudly championing beautiful, high-quality furniture and home accessories. Passing down through five generations of the Reed family, Angela Reed is now under the custodianship of David and Kate Reed and the contemporary offering and excellent service has not waivered. All of the hand-picked homewares, furniture and unique gifts have continued to inspire customers in Essex and beyond. The destination store is set in a historical, labyrinthine building in the heart of the market town of Saffron Walden with its own stunning Food Hall, showcasing artisan produce from all over the globe. The growing online business is now serving customers all over the UK and beyond.
Angela Reed is still family-run. Business where customer service is paramount.
Contact our Customer Care Team Our small, friendly team are on hand to help with any queries you may have. You can reach them via email: online@angelareed.co.uk, shop@angelareed.co.uk or by telephone: 01799 520056. The phone lines are open Monday – Saturday 9am to 5pm and the team will do their best to answer any queries and they can take orders over the phone.
Angela Reed is still family-run. Business where customer service is paramount.
Contact our Customer Care Team Our small, friendly team are on hand to help with any queries you may have. You can reach them via email: online@angelareed.co.uk, shop@angelareed.co.uk or by telephone: 01799 520056. The phone lines are open Monday – Saturday 9am to 5pm and the team will do their best to answer any queries and they can take orders over the phone.
Kontaktinformationen
5-7 Market Hill, CB10 1HQ, Saffron Walden, Vereinigtes Königreich
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4,7
Hervorragend
1475 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Just what I wanted
Just what I wanted, worth the 4 week timescale, well packaged and great customer service.
Thank you x
1. Mai 2026
Antwort von Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
You and your staff are always very…
You and your staff are always very helpful and a pleasure to have a good look round for ideas,
28. Mai 2026
Antwort von Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
I ordered weeks ago still waiting
Just received yesterday it was a long wait and longer than expected… however it’s a beautiful piece.
So thank you for that and the communication has been amazing!
Thanks
27. Mai 2026
Antwort von Angela Reed
Thank you for your review.
We are sorry to hear that you were disappointed with your experience and understand how frustrating it is when an order takes longer than expected to arrive.
Your order was placed on 24 April for a pre-order item. At the time of purchase, the product page advised an approximate lead time of 3–4 weeks, and a confirmation email was sent explaining that the item was on pre-order. We also emailed you during the order process to confirm the expected timescale, and you kindly confirmed that you were happy for us to proceed.
The item arrived with us within the expected pre-order lead time and was dispatched as soon as it was received. Unfortunately, after dispatch, DPD incorrectly routed the parcel to Heathrow rather than Edinburgh, which resulted in an additional delay beyond our control.
Whilst we appreciate that the overall wait was disappointing, we hope this helps explain the circumstances surrounding your order. We are grateful for your patience and apologise for the inconvenience caused.
Lovely product just as described
Lovely product just as described. Speedy delivery and very well packaged.
26. Mai 2026
Antwort von Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Outstanding Quality
Angela Reed were able to supply the the bed I wanted at a very competitive price. The lead in time stated was extremely accurate and communication was responsive and effective. I did have some concerns about delivery being ‘to the room of choice’ after being told it was doorstep only however this was resolved and the delivery staff fully installed the bed. They were extremely efficient in this and the quality of the bed is outstanding!
23. April 2026
Antwort von Angela Reed
Thank you so much for taking the time to leave us a review. We are delighted that you are happy, not only with the bed itself, but also with our service.
We hope to welcome you back shopping again with us soon.
Antwort von Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Beautiful
Beautiful, very happy with my sun umbrella !! It’s unique and very spurious, would definitely buy from them again
26. Mai 2026
Antwort von Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
A shop with lovely things
A shop with lovely things, great customer service and flexible delivery.
5. Mai 2026
Antwort von Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Good shopping experience with AR
Everything on behalf of AR was very good, great communication throughout, fast posting, item came well packaged, and as described.
I would have no hesitation to shop with AR again.
N. Robinson
19. Mai 2026
Antwort von Angela Reed
Thank you so much for leaving us such a lovely review. We are delighted that you are so pleased with the service and your product.
We look forward to welcoming you back to shop with us again.
Antwort von Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Love my parasol it looks gorgeous
Love my parasol it looks gorgeous in the garden. Looks luxurious, and well made. Would definitely recommend. Excellent customer service.
18. Mai 2026
Antwort von Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent product and delivered quickly…
Excellent product and delivered quickly and before expected
13. Mai 2026
Antwort von Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Antwort von Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Very quick delivery and love the hand…
Very quick delivery and love the hand carved hedgehog
11. Mai 2026
Antwort von Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
The products are lovely and the…
The products are lovely and the delivery service was great.
To gain five stars I would have liked you to contact me the day before delivery to confirm and let me know whether it would be morning or afternoon delivery. I did get text messages once the driver was on their way but that was too late to help me plan ahead without blocking out a whole day for being at home.
8. Mai 2026
Antwort von Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family-run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience.
We are delighted to hear that you were pleased with the products and the delivery service. We also really appreciate your feedback regarding delivery communication. We understand how important it is to have advance notice to plan your day, and we will certainly take this on board and aim to improve this aspect of our service moving forward.
Thank you again for your valuable feedback.
After a month and a half of sending…
After a month and a half of sending emails and not getting a response, I called. It takes a long time to ship, but the quality of the dishes was good.
6. Mai 2026
Antwort von Angela Reed
Thank you for your feedback. We’re pleased to hear you were happy with the quality of your order.
We would just like to clarify that your order was for the Acorn Hammered Metal Jar (Small), not dishes as referenced in your review.
The order was placed on 1st April and, as stated at the time of purchase, this was a preorder item with an extended dispatch timeframe. We also sent an email update regarding your order on 23rd April, though unfortunately we did not receive a reply to this email or the emails mentioned in your review.
Your order was successfully delivered on 7th May, and we were pleased we could assist further when you contacted us by phone.
Thank you again for your order and feedback.
Great delivery & good price
The product was delivered well packaged & on time. it was exactly as described and at a price cheaper than other retailers
5. Mai 2026
Antwort von Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Really pleased with our lamp table and…
Really pleased with our lamp table and delivery was really good from the guys, who told me when they would arrive and put the table in place in room of choice.
Thanks very much!
1. Mai 2026
Antwort von Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Really well packaged-arrived in perfect…
Really well packaged-arrived in perfect condition. Love my owl in tree/crescent moon/stars side lamp. Highly recommend your Company. Did take some weeks to arrive but better safe than sorry!
1. Mai 2026
Antwort von Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent service
30. April 2026
Antwort von Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
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