Apelson Appliances UK Ltd Bewertungen 283

Very helpful company. The original suggested part came but was incorrect and the company arranged a free collection and sent the alternative correct part. Yes I would use this company again.

Easy site to use and found what I was looking for no problem and good delivery thank you.

Good product, fitted exactly.

The dispatch of the replacement part was very quick, and was received the next day. Very good service. Thank you.

Ordering was easy and delivery reasonably quick. Carbon filters for cooker hood were easy enough to fit once we got the hang of it!

Very impressed with the level of service overall from Apelson. When my chainsaw developed an issue the process of getting it sorted for repair was very easy and fast. Excellent communication throughout. The Garden Power Team at Apelson could not have been more helpful in resolving my issue I was having with the supplier. Due to their continued helpfulness it all got sorted. Highly recommended company. Thanks again.

You delivered at the time stated and left the parcel in the agreed place .

Helpful advisor, easy online purchase and prompt delivery 👍

I just wanted to say thank you for resolving my issue so promptly. Honestly, it's like a new mower—it's never started so easily before! Excellent customer service and a quick fix; from arranging the pick-up to timely emails and efficient service to fix the problem, I can't fault anything. A BIG THANK YOU to everyone involved!

An incorrect part was despatched despite a photograph of the damaged part having been provided to the kitchen company. Who assured me it had been forwarded with their email.
We waited a further week for the correct part to be delivered, only to realise there were no screws holding the 3 centre bars in place.
By which point we gave up and accepted the part, intending to move the screws ourselves.

As advertised. Properly described and promptly despatched. No complaints

Great customer service each and every I call. They’re very helpful and always answer the phones quickly.

I ordered a replacement glass top for my induction hob and although it was despatched and received quickly, it was damaged in transit.
I emailed Kingfisher/Apelson about the issue and received a swift and positive response from Taylor at Apelson, both apologising for the issue and notifying that a replacement had been processed for delivery.
I received the replacement unit the next day.
It's great to see a company that resolves an issue both swiftly and without any drama, all within 5 days of my original order.

Have not managed to resolve the issue - couldn't provide the spare part.

Excellent products , strongly recommended to anyone!!!

Thank you

Quick to respond to phone call send new product out and sorted problem

Great customer service. Very professional and knowledgeable about the items they sell

Very Good customer service

The product needed (hood filers) was easy to find on this website after searching the internet for it, and the price was reasonable. Packaging was great, protecting the items well. Delivery was quick. Will use again.

Helpful and fast resolution to any problems