Appliances Online Australia Bewertungen 

5 976
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Second purchase with them, maybe more than 6 years apart and had the same amazing deal and service. This business knows customer service from price, website, email notifications to delivery communicat... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easy and quick! I shopped initially online and then called for a price match, customer service rep was awesome. Unfortunately the wrong colour was loaded on the truck, delivery guys were quick to cont... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Delivery of washing machine. Paid extra for the time slot window. It took all of 10 minutes to install. Told it needed a 10minute cycle and then good to use. The manual said otherwise. Appliances Onli... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordering the washing machine online was easy. It was delivered the very next day, as requested. The delivery team were careful bringing the machine up our stairs and round corners. They took away... Mehr ansehen

Unternehmensdetails

  1. Haushaltsgeräte-Großhändler
  2. auch in
  3. Elektrofachmarkt

Vom Unternehmen geschrieben

Australia's most awesome appliance retailer.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

5976 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,4

Alle Bewertungen

(5 976)

731 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Way better than expected

Was skeptical at first, but seriously good service. You can choose ANY delivery day (unlike ordering from LG directly) and their delivery team gave me regular updates the days leading up to and on the day of delivery so I knew exactly when to expect it. The team installed it and took away the rubbish and were friendly and polite. I had the worst delivery experience with LG directly who wouldn’t even bring it into the house, just left it at the front door even though I told them I live alone.

31. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Non existent customer service

Placed an order for an ‘in stock’ item. Received a email informing me it would be delivered in over a MONTH’S time. Tried to contact customer support as this was not acceptable to me. No response to the email I sent. Tried to log on to the website to view my order. Was told a code was sent to my email but one never arrived, so unable to log on. Tried to contact via live chat. Typed in my query. Agent’s very first message was ‘was that for the $30 off?’ WTF? Totally unrelated to my query. Now wondering if it is a scam website. Avoid at all costs.

14. Juli 2026
Bewertung ohne vorherige Einladung
Appliances Online Australia-Logo

Antwort von Appliances Online Australia

Hi Karah,

Thank you for sharing your experience. I’m sorry for the frustration caused by the delivery timeframe and, particularly, the difficulty you had trying to contact us.

For some context, products listed as “Available to Order” are products that can be purchased even though stock may not be immediately available in our warehouse. We then arrange for the stock to come in from the manufacturer or supplier, with an estimated delivery timeframe provided based on the expected availability.

I appreciate that receiving an update advising of a delivery more than a month away would have been frustrating, particularly if you were expecting the item sooner.

I’m also sorry about your experience with our live chat. Receiving an unrelated response when you were trying to get assistance clearly wasn't helpful.

I’d be happy to look into what happened with your particular order, including the stock availability and communication around the delivery. If you’re willing, please contact us at customerexperience@winning.com.au with your order details and reference this review, and I’ll make sure it’s investigated properly.

Kind regards,
Peter - Customer Experience

Bewertet mit 5 von 5 Sternen

Very impressed

I am extremely impressed with the service this company has given. I ordered a washing machine, they delivered the next day, used a tracking app with delivery drivers and was 100% accurate on times. Drivers were very friendly and helpful. Thank you, will definitely buy from them again.

5. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This company ticks all the boxes

This company ticks all the boxes; from a great website buying experience, highly competitive pricing, free delivery and removing packaging through to the best online communication process, real-time delivery tracking and courteous delivery people. Overall, it's a faultless experience that makes them stand out above the competition. The aspect I found "the cherry on the cake" is the delivery information dialogue, so you know precisely when your delivery will arrive. The delivery guys are fantastic: very thorough, efficient, careful, professional and friendly. Highly recommended as the instinctive choice for purchasing electronic goods online!

5. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ordered Sunday, Delivered Monday!

I ordered Sunday afternoon and the appliance was delivered Monday morning! The price was good when considering the free delivery and take away of the old appliance. The delivery team was also efficient and professional. I would recommend Appliances Online.

21. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Exceptional service from Appliances…

Exceptional service from Appliances Online! They offer next-day delivery, even when ordering multiple items, which made the whole process incredibly convenient. One of the products I ordered was out of stock, but Zafi from customer service quickly arranged a similar replacement so my order could still be delivered straight away. Zafi was friendly, helpful and made everything easy. Highly recommend Appliances Online for their excellent service and fast delivery!

4. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

Phone order was easy and price matched. Delivery service is exceptional, including set up and removal of old appliance and packaging. Always my go to for appliances.

27. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have purchased 2 items now

I have purchased 2 items now, Fridge and Washing Machine. I accnot be happier with the products, the service, the delivery and removal of old appliance is an absolute winner. Thank you

24. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fast Delivery

I ordered a new dryer online at 7pm and by 7am the next morning my appliance was delivered and old dryer taken away. Great price, delivery and excellent service. This is second appliance i have purchased from them and highly recommend.

28. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

WONDERFUL SERVICE

WONDERFUL SERVICE, EXCELLENT PHONE STAFF AND HELPFUL TO GET THE BEST PRODUCT AND THE BEST PRICE!! ABSOLUTELY FABULOUS TO DEAL WITH..THANK YOU MAKE MY SHOPPING EXPERIENCE ALWAYS GREAT AND I CAN'T NOT WAIT TO BUY MORE!! :)

4. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bait Advertising.

Bait Advertising.

I ordered (and paid for) a hybrid chest freezer (advertised as being on "sale") on 8th May, with delivery scheduled for 5th June.

On 3rd June, I received a phone call (which was the first correspondence I had received) to inform me that they don't yet have stock. A little late in the day, I think. Delivery was rescheduled for 19th June.

On 24th June, in light of no delivery and no correspondence, I phoned to enquire about the status of my order. I was informed that they still don't have stock and I'd either have to wait, for another few weeks, or receive a refund. I asked about an alternative and they offered me a similar sized freezer, from a different manufacturer, at a 25% higher price, with no compensation. I chose a full refund.

I am miffed that I waited, almost 2 months, for a product which they did not have in stock and which they continued to advertise (albeit at a higher - still on "sale" - price).

To not have the item that I ordered, in stock, nor to acquire stock in a reasonable time, and yet to continue to advertise the same product, and to offer me a more expensive alternative, is, in my opinion, bait advertising, A practice which is illegal, as far as I understand. I believe they they should be taken to task, by ACCC, accordingly.

Based on this experience, I cannot recommend such a shoddy (and seemingly fraudulent) company.

24. Juni 2026
Bewertung ohne vorherige Einladung
Appliances Online Australia-Logo

Antwort von Appliances Online Australia

Hi Les,

Thank you for sharing your experience. I'm sorry for the significant delay and, particularly, the lack of communication while you were waiting for your order.

I understand why the circumstances would have led you to question why the product remained advertised while your order was awaiting stock. Our business allows customers to purchase items that are not currently in stock but are available to be ordered from the manufacturer. The estimated delivery date provided at the time of purchase is based on the manufacturer's expected stock arrival. This is a legitimate part of our business model and allows customers to secure specific models they are looking for, even when immediate stock isn't available.

Unfortunately, in some cases, these ETAs are subsequently pushed out after the order has been placed, which it sounds like is what occurred in your case.

I'm sorry again that we weren't able to fulfil your order within a reasonable timeframe and for the frustration this caused. While delays to supplier stock can unfortunately occur, I appreciate that this doesn't make the experience any less disappointing from your perspective.

I'd be eager to look into what happened here, including the stock availability and advertising history, to better understand the circumstances. If you're willing, please reach out to us at customerexperience@winning.com.au with your order details and reference this review. I'll make sure the matter is looked into properly.

Kind regards,
Peter - Customer Experience

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, next day delivery
Installation, took old appliance away , no boxes left , just an all round brilliant service
Highly recommend

24. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My installation was a bit tricky

My installation was a bit tricky, but my installer handled everything quickly and efficiently . I'm very happy with the pricing and quality of my products.

9. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic prices and delivery experience

Fantastic sales prices and the excellent delivery service made this a 5 star experience. Knowing an exact delivery window was great and unexpected for an item as small as a hair dryer. Will buy more goods from Appliances Online in the future!

24. Juli 2026
Bewertung ohne vorherige Einladung

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