Easy and quick! I shopped initially online and then called for a price match, customer service rep was awesome. Unfortunately the wrong colour was loaded on the truck, delivery guys were quick to cont... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordering the washing machine online was easy. It was delivered the very next day, as requested. The delivery team were careful bringing the machine up our stairs and round corners. They took away... Mehr ansehen
Delivery of washing machine. Paid extra for the time slot window. It took all of 10 minutes to install. Told it needed a 10minute cycle and then good to use. The manual said otherwise. Appliances Onli... Mehr ansehen
Easy online process for clothes dryers. Website well laid and easy to filter and sort. Speed of delivery is quicker than i could get to a physical location and bring it home. Delivery drivers were... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Australia's most awesome appliance retailer.
Kontaktinformationen
20A Danks Street, 2017, WATERLOO, Australien
- 1300000500
- support@appliancesonline.com.au
- appliancesonline.com.au
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Easy online process for clothes dryers
Easy online process for clothes dryers. Website well laid and easy to filter and sort.
Speed of delivery is quicker than i could get to a physical location and bring it home.
Delivery drivers were polite and very helpful
WOW.. when I was stressed, the staff were amazing across the board
1. CUSTOMER service was super. Answered all my questions and very cheerful.
2. NEXT DAY delivery!!!
3. INSTALLERS were courteous and professional. And super quick!
Everything was easy
Everything was easy. From ordering to delivery. A pleasure to deal with from start to finish. Will definitely use Appliances online whenever I need an electrical appliance both small or large
Easy and quick
Easy and quick! I shopped initially online and then called for a price match, customer service rep was awesome. Unfortunately the wrong colour was loaded on the truck, delivery guys were quick to contact Appliances online and arrange a next day delivery of the correct item. They took away the old dishwasher and all packaging. Pricing was excellent and delivery was free. Current promotion means I will get a Woolies voucher next month as well. Highly recommend.
Asking for a tip is rich in Australia
Delivery of washing machine. Paid extra for the time slot window. It took all of 10 minutes to install. Told it needed a 10minute cycle and then good to use. The manual said otherwise. Appliances Online company should pay their drivers better if asking for tips - we do not live in America.
Very happy with process, delivery and the washing machine
Ordering the washing machine online was easy.
It was delivered the very next day, as requested.
The delivery team were careful bringing the machine up our stairs and round corners. They took away the old machine and installed the new one. Tested it worked and gave me some advice about maintaining it. Very happy with the entire process. The machine works so well and is so quiet.
Exceptional service all round
Exceptional service all round. Delivery arrangements and people were fabulous.
Great service every time
Easy ordering, quick delivery and customer service is really helpful when needing help on most suitable products. Price match is great and delivery guys are great. I've used Appliances Online a few times and always been great, definitely my go to appliance store every time
So easy to deal with and delivery to…
So easy to deal with and delivery to our place. Delivery people were so obliging and helpful
Rogue 425 BBQ
I bought a new BBQ - Napoleon Rogue 425.
Great price and smooth delivery. I had gone to a local store that claimed to price match and the store manager tried to claim goods from Appliances Online are never what they are advertised.
He couldn’t have been more wrong and less likely to ever get my business again.
I ordered a F&P 2 drawer dishwasher and…
I ordered a F&P 2 drawer dishwasher and paid the additional fee for installation. Long story short, F&P do their own delivery and installation but not to my location. Appliances Online refunded the installation fee immediately. F&P were to deliver the dishwasher to Appliances Online for delivery to me, but AO would not install either. The dishwasher needed to be installed by an accredited contractor otherwise warranty would be voided. There are none in my area. Appliances Online could not confirm delivery timeframe so I cancelled the order. It took many calls and emails to confirm cancellation. I have been waiting over 2 weeks for a refund. AO are indicating they are waiting for F&P to confirm refund. This has been a cluster from start to (not quite) finish. I have used Appliances Online many times with no issue. This will likely be my last time.

Antwort von Appliances Online Australia
Poor Customer Service
Do not use this company. If they had a minus star i would use it. Quick at taking your money but slow at resolving issues. I ordered a dishwasher on 20 August with a promised delivery date of 6 October. After numerous phone calls to their 1300 number and several emails i am still without a dishwasher. No one in their organisation can give an answer as to why i am still waiting, all they say is we are looking into the matter for you, or we are calling our warehouse, or the supplier wont respond. No one calls you back when they say they will. When i asked for a refund they told me i had to speak to the manufacturer of the item even though it was AOL who was paid in the first place.
Update- after posting this review i contacted F&P who advised my item was in their warehouse awaiting AOL to pick up and had been for several days. How could i get such a quick update but AOL couldnt. Seems like someone is not doing their job adequately.

Antwort von Appliances Online Australia
after waiting almost two weeks for…
after waiting almost two weeks for mattresses to be delivered by couriers please, bought 2 x mattress from appliance online which were delivered within 24 hours if purchase! amazing.
Your service is absolutely amazing- to…
Your service is absolutely amazing- to order in the afternoon and have it delivered the following day is so incredibly satisfying- the guys who delivered were terrific, friendly and helpful. I wouldn’t hesitate to recommend AO to everyone.
Second washing machine I have ordered…
Second washing machine I have ordered through Appliances Online. Ordered one for my Mum a few years ago and now one for me. Great prices, great service, delivered in 2 days. Highly recommend.
Another great Experience
Not my first purchase.
Great product range.
Easy order process.
Good price.
Prompt delivery.
Excellent delivery service.
Ordered and delivered in under 12…
Ordered and delivered in under 12 hours, delivery drivers were friendly and fast, it was great service.
Ordered a dishwasher back in June 2026…
Ordered a Fisher & Paykel dishwasher back in June 2026 , told it would be delivered 24/7/26 didn’t, email then sent saying 23/9/26 to be delivered.. didnt.. today they dont know when it will be delivered. However I made a call to Fisher & Paykel and my dishwasher is sitting there waiting to be excepted by Appliances online. Extremley poor customer service.

Antwort von Appliances Online Australia
Great prices and efficiency
Great prices and efficiency
I’ve ordered two major appliances within the last month and have been absolutely satisfied with all aspects of service. Competitive pricing, easy online ordering, 24 hour access to customer service and on time delivery.
The installers were professional, friendly and knowledgeable. Thoroughly recommend this company
Prompt delivery to the country!
I live in a regional area and I was absolutely gobsmacked that they delivered, to my door. This is unheard of these days! I had live tracking of the delivery driver and was contacted via sms and telephone to update arrival times. The driver carried my items in from the road and was really friendly. I would highly recommend!!
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