Appliances Online Australia Bewertungen 

5 969
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Easy and quick! I shopped initially online and then called for a price match, customer service rep was awesome. Unfortunately the wrong colour was loaded on the truck, delivery guys were quick to cont... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordering the washing machine online was easy. It was delivered the very next day, as requested. The delivery team were careful bringing the machine up our stairs and round corners. They took away... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Delivery of washing machine. Paid extra for the time slot window. It took all of 10 minutes to install. Told it needed a 10minute cycle and then good to use. The manual said otherwise. Appliances Onli... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easy online process for clothes dryers. Website well laid and easy to filter and sort. Speed of delivery is quicker than i could get to a physical location and bring it home. Delivery drivers were... Mehr ansehen

Unternehmensdetails

  1. Haushaltsgeräte-Großhändler
  2. auch in
  3. Elektrofachmarkt

Vom Unternehmen geschrieben

Australia's most awesome appliance retailer.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

5969 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(5 969)

723 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Easy online process for clothes dryers

Easy online process for clothes dryers. Website well laid and easy to filter and sort.
Speed of delivery is quicker than i could get to a physical location and bring it home.
Delivery drivers were polite and very helpful

6. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Everything was easy

Everything was easy. From ordering to delivery. A pleasure to deal with from start to finish. Will definitely use Appliances online whenever I need an electrical appliance both small or large

21. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy and quick

Easy and quick! I shopped initially online and then called for a price match, customer service rep was awesome. Unfortunately the wrong colour was loaded on the truck, delivery guys were quick to contact Appliances online and arrange a next day delivery of the correct item. They took away the old dishwasher and all packaging. Pricing was excellent and delivery was free. Current promotion means I will get a Woolies voucher next month as well. Highly recommend.

15. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Asking for a tip is rich in Australia

Delivery of washing machine. Paid extra for the time slot window. It took all of 10 minutes to install. Told it needed a 10minute cycle and then good to use. The manual said otherwise. Appliances Online company should pay their drivers better if asking for tips - we do not live in America.

19. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very happy with process, delivery and the washing machine

Ordering the washing machine online was easy.
It was delivered the very next day, as requested.
The delivery team were careful bringing the machine up our stairs and round corners. They took away the old machine and installed the new one. Tested it worked and gave me some advice about maintaining it. Very happy with the entire process. The machine works so well and is so quiet.

12. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service every time

Easy ordering, quick delivery and customer service is really helpful when needing help on most suitable products. Price match is great and delivery guys are great. I've used Appliances Online a few times and always been great, definitely my go to appliance store every time

13. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Rogue 425 BBQ

I bought a new BBQ - Napoleon Rogue 425.

Great price and smooth delivery. I had gone to a local store that claimed to price match and the store manager tried to claim goods from Appliances Online are never what they are advertised.

He couldn’t have been more wrong and less likely to ever get my business again.

24. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I ordered a F&P 2 drawer dishwasher and…

I ordered a F&P 2 drawer dishwasher and paid the additional fee for installation. Long story short, F&P do their own delivery and installation but not to my location. Appliances Online refunded the installation fee immediately. F&P were to deliver the dishwasher to Appliances Online for delivery to me, but AO would not install either. The dishwasher needed to be installed by an accredited contractor otherwise warranty would be voided. There are none in my area. Appliances Online could not confirm delivery timeframe so I cancelled the order. It took many calls and emails to confirm cancellation. I have been waiting over 2 weeks for a refund. AO are indicating they are waiting for F&P to confirm refund. This has been a cluster from start to (not quite) finish. I have used Appliances Online many times with no issue. This will likely be my last time.

16. Oktober 2026
Bewertung ohne vorherige Einladung
Appliances Online Australia-Logo

Antwort von Appliances Online Australia

Hi,

My name is Krishelle and I work in the Customer Experience Team for Appliances Online. I'm very sorry to hear about your experience and understand your frustration with the delays and inconvenience caused. This is certainly not the level of service we aim to provide.

I'd like to look into your order and refund urgently. Could you please share your order number? Alternatively, please feel free to reach out to me at customerexperience@winning.com.au

Bewertet mit 1 von 5 Sternen

Poor Customer Service

Do not use this company. If they had a minus star i would use it. Quick at taking your money but slow at resolving issues. I ordered a dishwasher on 20 August with a promised delivery date of 6 October. After numerous phone calls to their 1300 number and several emails i am still without a dishwasher. No one in their organisation can give an answer as to why i am still waiting, all they say is we are looking into the matter for you, or we are calling our warehouse, or the supplier wont respond. No one calls you back when they say they will. When i asked for a refund they told me i had to speak to the manufacturer of the item even though it was AOL who was paid in the first place.
Update- after posting this review i contacted F&P who advised my item was in their warehouse awaiting AOL to pick up and had been for several days. How could i get such a quick update but AOL couldnt. Seems like someone is not doing their job adequately.

16. Oktober 2026
Bewertung ohne vorherige Einladung
Appliances Online Australia-Logo

Antwort von Appliances Online Australia

Hi,
My name is Krishelle and I work in the Customer Experience Team for Appliances Online. I'm sorry to hear about your experience and understand your frustration with the delays and lack of communication regarding your dishwasher delivery. This is certainly not the level of service we aim to provide.
I'd like to look into this urgently. Can you please share your order number? Alternatively, please feel free to reach out to me at customerexperience@winning.com.au

Bewertet mit 5 von 5 Sternen

Your service is absolutely amazing- to…

Your service is absolutely amazing- to order in the afternoon and have it delivered the following day is so incredibly satisfying- the guys who delivered were terrific, friendly and helpful. I wouldn’t hesitate to recommend AO to everyone.

9. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Second washing machine I have ordered…

Second washing machine I have ordered through Appliances Online. Ordered one for my Mum a few years ago and now one for me. Great prices, great service, delivered in 2 days. Highly recommend.

8. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered a dishwasher back in June 2026…

Ordered a Fisher & Paykel dishwasher back in June 2026 , told it would be delivered 24/7/26 didn’t, email then sent saying 23/9/26 to be delivered.. didnt.. today they dont know when it will be delivered. However I made a call to Fisher & Paykel and my dishwasher is sitting there waiting to be excepted by Appliances online. Extremley poor customer service.

13. Oktober 2026
Bewertung ohne vorherige Einladung
Appliances Online Australia-Logo

Antwort von Appliances Online Australia

Hi Jenny,

I’m sorry to hear about the ongoing delays with your dishwasher delivery and the frustration this has caused. I understand your concerns, particularly given the multiple delivery dates that have passed and the information you received from Fisher & Paykel regarding the unit being ready.

I would like to look into this further to understand what has caused the delay and provide you with an update.

Could you please provide your sales order (SO) number so I can investigate this for you?

Many thanks,

Thomas – Customer Experience Team

Bewertet mit 5 von 5 Sternen

Great prices and efficiency

Great prices and efficiency

I’ve ordered two major appliances within the last month and have been absolutely satisfied with all aspects of service. Competitive pricing, easy online ordering, 24 hour access to customer service and on time delivery.

The installers were professional, friendly and knowledgeable. Thoroughly recommend this company

12. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Prompt delivery to the country!

I live in a regional area and I was absolutely gobsmacked that they delivered, to my door. This is unheard of these days! I had live tracking of the delivery driver and was contacted via sms and telephone to update arrival times. The driver carried my items in from the road and was really friendly. I would highly recommend!!

7. Oktober 2026
Bewertung ohne vorherige Einladung

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