Arch Insurance UK Bewertungen 50

ClaimNo 21402548 arch do not use this company been waiting for years to sort a claim out loss to my self over £4500 thousand pound with no interest on money if i owed them they would charge me interest bet you years waiting this policy number is part of servicing charge witch we the tenants in 2020 11 November fire hobs road Lichfield I have never been reimbursed for my Time my workers and my costs for the refurb to my apartment no 20 over nu 16 where the fire took place 5 years Lovetts told me to go ahead because they could not find workers to do it before Christmas we were only let back in to the property on 9 December I’ve have asked for a copy of the policy you refused to give it to see what is covered Lovett also refused to give me a copy of the policy we the tenants landlord pay for this in the service charge why wouldn’t you give it ??????! I’m out 9 thousand pound over the length of time interest at 8% If I’m late with anything I get charged interest ARCH insurance need investigating by local mp Dave Robertson ?

Rodwell, who is the claim assessor was fantastic at working with me in resolving the issue and very prompt at responding to my queries. I had a great experience.

Ryan Gavan was extremely helpful to ourselves as the broker in keeping us updated throughout the life of this claim. The claim was quite unique in that the claimant didn't instruct legal representative and attempted to claim directly from Arch.
Ryan went above and beyond with the claimant in guiding them through the process and as mentioned provided us with full facts along the way.
The claim has now closed with only fees paid

Shabnam has been excellent in her service when dealing with a claim on behalf of a mutual client. She always makes time to update us efficiently and promptly. Shabnam always has time to discuss elements of claim for clarity and does so with professionalism

My claim was handled quickly and efficiently, with no fuss.

Insurance adjuster was friendly, fast and responsive. Liability was admitted quickly under obvious circumstances. Should have asked for £2 million but initial offer of settlement was accepted without qualms. Not £2 million lol. Found the entire process fair, amiable and equitable

Shabnam Ynuis is a very knowledgeable and helpful handler, always a pleasure to speak with her.

Good clear communication to get the claim settled in the most effective manner

I have dealt with Ryan Gavan, Liability Claims Handler, Manchester on a number of claims. Ryan is superb, helpful, knowledgeable, friendly and we always have a good laugh. He is a pleasure to deal with and a great asset to the team.

In general, I always find the claims service from Arch to be excellent and you are one of my preferred insurers to deal with.

Thank you.

Sarah McNamara
Everywhen

Excellent Claims Experience
Very impressed by how my client's claim was dealt with by Shabnam Yunis. It was far from a straightforward claim but throughout the whole process, Shabnam looked to assist the client.
Andy @ Gallaghers

I was very impressed with the way Stephen Somerset, the claims handler, dealt with our client's claim. He responded promptly to every email I sent and handled the entire process efficiently. The claim was settled within just a week of me reporting the incident — a truly speedy and professional service!

claim was reported and settled within 7-days. Prompt and knowledgeable service from Steve

Shabnam Yunis dealt with a products liability claim involving a number of parties. She dealt with all correspondence in an extremely prompt manner and kept us informed of developments throughout the claim. This was very helpful in managing communication between our client and their customer (who was the claimant). Having settled the claim a full recovery was obtained from an overseas entity which was a fantastic result.

One point of contact to deal with the whole claim from start to finish.

Excellent communication with simple requirements to establish the legitimacy of the claim.

Swift payout process.

I'm from Partners&, a broker, and have spoken to Shabnam Yunis on occasions where I've been helped on two separate claims-two separate clients. On both occasions, the latest one earlier today, I've found her extremely helpful, knowledgeable and technically astute. She's also very friendly and has helped me find favourable solutions/outcomes for both client claims. NB/ I can provide specific claim reference numbers where Shabnam has helped me.

Ryan Gavan, friendly, clear & informative.

Shabnam replied very quickly on a new claim and her response was very detailed.

Rob & Shabnam were brilliant throughout the claim. Excellent communication. Thank you!

The person dealing with the case Shabnam Yunis was a joy to speak with, she's engaging and was professional throughout.

Ryan has been both helpful and informative whilst dealing with a claim for our client. Regular updates & nothing is too much trouble.